How to Fix Crunchyroll Not Working on PS5? A Step-by-Step Guide

This article explains how to fix Crunchyroll not working on PS5 as this is one of the issues that the users are facing now, so let us discuss why Crunchyroll not working in detail.

by Ushapriyanga | Updated Apr 03, 2023

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Crunchyroll Wiki

Crunchyroll is a video-on-demand streaming service that originated in the United States and is currently owned by Sony Group Corporation. It was created in 2006 by a group of graduates from the University of California, Berkeley. The primary focus of the service is to distribute television shows and movies produced by East Asian media, specifically Japanese anime. Crunchyroll has a distribution channel and partnership program that reaches over 100 million registered users worldwide. Until 2021, the company was a subsidiary of Otter Media, which is part of AT&T, and from 2016 to 2018, it collaborated with Funimation. After Sony acquired Crunchyroll in 2021, Funimation and Crunchyroll merged under a single brand in 2022.

How to Fix Crunchyroll Not Working on PS5?

Check Your Internet Connection

To resolve the issue of Crunchyroll not working on your PS5, it is essential to check your internet connection. Make sure your console is connected to the internet, and your connection is stable. A weak or intermittent internet connection can cause streaming problems.

Update the App and System Software

If the issue persists, make sure that both your PS5 system software and the Crunchyroll app are updated to their latest versions. Outdated software can cause compatibility issues, leading to problems with the app.

Check Your Account

Verify that you have signed in to your Crunchyroll account on your PS5 and that your subscription is up to date. Issues with your account can prevent the app from functioning correctly.

Restart the Console and the App

Sometimes, restarting the app or the console can resolve the issue. Close the Crunchyroll app and restart it, or reboot your PS5 console to resolve the problem.

Uninstall and Reinstall the App

If none of the above steps work, try uninstalling and reinstalling the Crunchyroll app on your PS5. This can help fix any issues with the app that may be causing it to malfunction.

Reset Your PS5 Console to Default Settings

If all else fails, you can try resetting your PS5 console to its default settings. This will erase all data and settings from the console, so make sure to back up any essential data before proceeding.

Causes for Crunchyroll Not Working on PS5

Internet Connectivity Issues

One of the primary reasons why Crunchyroll may not be working on your PS5 is an unstable or weak internet connection. Ensure that your PS5 is connected to the internet and that the connection is stable.

Account Issues

If you're experiencing issues with your Crunchyroll account, such as an expired subscription or incorrect login credentials, it can prevent the app from functioning correctly on your PS5.

Outdated Software

Outdated software can cause compatibility issues and prevent the Crunchyroll app from working correctly on your PS5. Make sure to update both the system software and the app to the latest versions.

Server Issues

Crunchyroll's servers may experience technical difficulties, causing the app to stop working. Check if other users are experiencing the same problem by checking their official social media accounts or website.

Technical Issues with the App

There could be a bug or glitch in the Crunchyroll app that is causing it to malfunction on your PS5. If none of the above steps work, it is advisable to contact their customer support for further assistance.

Crunchyroll Activate

Crunchyroll on your Roku device

Turn on your Roku device and navigate to the home screen.
Open the channel store and search for "Crunchyroll" using the search bar.
Select the "Crunchyroll" channel and click on the "Add channel" option. The channel will now appear on your Roku's home screen.
Launch the Crunchyroll channel on your Roku device and note down the activation code displayed on your screen.
On your mobile phone or another device, visit crunchyroll.com/activate to receive the verification code via email or text message.
To access Crunchyroll, sign in by visiting crunchyroll.com/activate Roku and enter the code shown on your Roku device. After that, sign in to your Crunchyroll account.

Amazon Fire TV via crunchyroll.com/activate:

Download the Crunchyroll app on your Fire TV device.
Launch the app on your Fire TV and go to the settings.
Find Crunchyroll and select the device on which you want to activate the app.
Click on "Connect" to start watching Crunchyroll content on your Amazon Fire TV device.

Crunchyroll for Apple TV:

Download and Install Crunchyroll: Start your Apple TV and go to the Apple App Store. Search for Crunchyroll and download and install the app on your Apple TV.
Sign in and Get Activation Code: Launch the app and sign in to your Crunchyroll pass application. You will see the activation code on your TV screen alongside the guidelines for the activation.
Activate on Mobile or Computer: Once you have the activation code, open crunchyroll.com/activate on your mobile or computer. Enter the activation code in the given field and select Continue, follow the ongoing instructions.
Complete the Application: Once the activation is complete, use your mobile number to complete the Crunchyroll Game Pass application.

Crunchyroll.com Activate on PS4:

Access TV and Video: Go to your PS4 home screen > TV > video option.
Download the App: In case you do not have Crunchyroll on your device yet, go to the Playstation store and download the TLC App from there.
Get the Activation Code: Select your TV provider from the drop-down menu, and then you will get the activation code.
Activate on Mobile or Computer: Visit crunchyroll.com/activate from your mobile, and enter the activation code on the given fields.

Activate Crunchyroll on Xbox:

Download and Install the App: Open your Xbox, search for Crunchyroll, and download the app on your device.
Activate Channel: Go to the Xbox menu and click on “Activate Channel”.
Get the Activation Code: Select your TV provider from the drop-down menu, and then you will get the activation code.
Activate on Mobile or Computer: Visit crunchyroll.com/activate from your mobile, and enter the activation code on the given fields.

Crunchyroll Down

At present, we are not observing any issues with Crunchyroll. In case Crunchyroll is not functioning properly on your PS5, there are various measures you can take to resolve the issue. You can try the above-mentioned fixes and a few potential remedies for the Crunchyroll PS5 Not Working problem.

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How to Fix Crunchyroll not Working on PS5 - FAQs

1. Why is my Crunchyroll app not working on my PS5?

There could be several reasons why the Crunchyroll app is not working on your PS5. It could be due to internet connectivity issues, outdated software, account issues, server issues, or technical issues with the app itself.

2. How do I activate Crunchyroll on my Roku device?

Launch the Crunchyroll channel on your Roku and take note of the activation code displayed on your TV screen

3. How do I activate Crunchyroll on my Apple TV?

Download and install the app on your Apple TV

4. How do I troubleshoot issues with Crunchyroll?

Make sure your device and app are up to date