How to Fix Ticketmaster Error Code U219? A Step-by-Step Guide
by Mathelene
Updated Apr 29, 2023
What is Ticketmaster Error Code U219?
Error code U219 on Ticketmaster usually indicates a problem with the payment or delivery method for the tickets. It is often associated with credit card issues, such as the payment being declined, or the credit card being expired or invalid. Sometimes, it can also be caused by issues with the delivery method, such as an incorrect email address or a problem with the mail delivery.
If you encounter this error code, it is recommended to try some of the solutions mentioned earlier, such as accessing the site from another browser, clearing your cookies and cache, or contacting customer support for further assistance.
How to Fix Ticketmaster Error Code U219?
The steps to fix Ticketmaster Error Code U219
1. Access the Ticketmaster Website from Another Browser
Open a new web browser and go to the Ticketmaster website by typing "http://www.ticketmaster.com" into the address bar.
Log in to your account by entering your login information and clicking on the "Log In" button. If you're not already logged in, you'll be prompted to do so.
Click on the "Tickets" tab on the main page.
Under the "Ticket Information" section, click on the "View Tickets" link.
If you see error code U219, click on the link that appears next to the error code to access the ticket detail page.
On the ticket detail page, go to the "Ticket Information" section and click on the "Edit" link next to the ticket that needs to be fixed.
Under the "Details" section of the "Edit" page, click on the "Details" link next to the "Status" field.
On the "Details" page, under the "Status" field, click on the "Change" link.
Under the "Status" field on the "Change" page, change the status from "Pending" to "Issued".
Click on the "Update" button to save the changes.
2. Clear your Cookies and Cache
Open your web browser and click on the "Tools" menu.
Select "Internet Options" and then click on the "Privacy" tab.
Scroll down to the "Cookies" section and click on the "Clear Cookies and Data" button.
Click "OK" to confirm.
In the "Internet Options" window, click on the "Close" button to exit.
If you are using Firefox, click on the "Firefox" menu and select "Clear Recent History."
Click on the "History" button and then click on "Clear."
Click on the "Firefox" menu and then select "New Profile."
Enter your login details and click on "OK."
Click on the "Firefox" menu again and select "Clear Cache."
3. Contact Customer Support on Ticketmaster.com
To contact customer support on Ticketmaster.com, follow these steps:
Go to the "My Tickets" page.
Click on the "Ticket Status" link in the menu bar at the top of the page.
Under the "Ticket Details" heading, click on the "Contact Us" link.
Click on the "Send A Ticket" link in the "Contact Us" section.
Provide details of your problem in the "Ticket Message" field.
Click on the "Send Ticket" button.
Wait for a response from customer support.
Cause of Ticketmaster Error Code U219
There can be different causes for Ticketmaster error code U219, but it is typically related to a problem with the ticketing system or an issue with the user's account. Some possible causes include
Payment processing errors: If there is a problem with processing payment for a ticket purchase, it may result in error code U219.
Technical issues: Ticketmaster's system may encounter technical issues, which can result in error codes like U219.
Incorrect login information: If a user enters incorrect login information or attempts to log in too many times unsuccessfully, the system may generate error code U219.
Account-related issues: U219 error code can also be generated if there are issues with the user's Ticketmaster account, such as incomplete account information or billing issues.
If you are experiencing error code U219 on Ticketmaster, it is recommended to try some basic troubleshooting steps like clearing cookies and cache, accessing the site from another browser, or contacting customer support for assistance.
Ticketmaster
Ticketmaster is an American ticket sales and distribution company that sells tickets for events such as concerts, sports events, theater performances, and more. It was founded in 1976 and is headquartered in Beverly Hills, California. Ticketmaster offers a platform for event organizers to sell tickets online and has become one of the largest ticket distributors in the world.
Ticketmaster sells tickets through their website and mobile app, and also through a network of retail locations and call centers. They also offer ticket insurance and ticket resale services. While Ticketmaster is primarily focused on the United States market, they also operate in various countries around the world.
How to Fix Ticketmaster Error Code U219 - FAQs
To fix Ticketmaster Error Code U219, you can try accessing the site from another browser, clearing your cookies and cache, or contacting customer support for assistance.
Ticketmaster Error Code U219 usually indicates a problem with the payment or delivery method for the tickets. It can be caused by credit card issues or issues with the delivery method.
Some possible causes of Ticketmaster Error Code U219 include payment processing errors, technical issues, incorrect login information, or account-related issues.
To contact customer support on Ticketmaster.com, go to the "My Tickets" page, click on the "Ticket Status" link in the menu bar, click on the "Contact Us" link under the "Ticket Details" heading, and provide details of your problem in the "Ticket Message" field.
Ticketmaster offers a platform for event organizers to sell tickets online for events such as concerts, sports events, theater performances, and more. They also offer ticket insurance and ticket resale services.