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PS5 Disc Drive Not Working, How to Fix PS5 Disc Drive Not Working?

The PS5 disc drive may encounter problems like difficulty reading, accepting, or ejecting discs. Common issues include improper disc insertion, software glitches, dirty or damaged discs, a dirty disc drive, or ejection mechanism problems.

by Ruksana

Updated Dec 09, 2023

Fresherslive

PS5 Disc Drive Not Working

The PS5 disc drive may face issues where it doesn't work as expected. If your PS5 is having trouble reading, accepting, or ejecting discs, there are several potential causes and solutions.

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Common issues include improper disc insertion, system software glitches, dirty or damaged discs, a dirty disc drive, or problems with the disc drive's ejection mechanism. If you encounter these problems, you can follow troubleshooting steps to resolve the issue.

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Causes of PS5 Disc Drive Not Working

Incorrect Disc Placement:
- Disc inserted in the wrong orientation.
Hidden Disc:
- Another disc might be inside the drive.
Software Glitches:
- Issues with the PS5 system software.
Dirty or Damaged Disc:
- The disc may be dirty or scratched.
Dirty Disc Drive:
- Debris or foreign objects inside the disc drive.
Ejection Mechanism Malfunction:
- Problems with the disc drive's ejection mechanism.

How to Fix PS5 Disc Drive Not Working?

Ensure Correct Disc Placement:
- Check the PS5 orientation and insert the disc accordingly, either horizontally or vertically.
Verify Empty Disc Slot:
- Press the eject button to ensure there's no hidden disc in the drive.
Restart in Safe Mode:
- Power off, then restart in Safe Mode to troubleshoot software glitches.
Hard Reset:
- If Safe Mode doesn't work, perform a hard reset by unplugging and waiting for 30 minutes.
Check and Clean the Disc:
- Remove dirt from the disc using a microfiber cloth and try inserting it again.
Inspect and Clean Disc Drive:
- Use compressed air to remove debris from the disc drive.

How to Remove a Stuck Disc From a PS5 Console?

Prepare Workspace:
- Ensure a well-lit room with a table.
Gather Tools:
- #1 Phillips or cross-hatch screwdriver and a small flashlight (optional).
Power Off and Disconnect:
- Turn off the console, disconnect all cables, and remove the base.
Remove Cover:
- Take off the cover from the disc drive.
Locate and Turn Screw:
- Find the black rings on the disc drive, remove any covering, and turn the screw clockwise.
Gently Remove Disc:
- Carefully take out the stuck disc.
Replace Cover:
- Put the cover back, ensuring it clicks into place.
Reconnect and Turn On:
- Reconnect all cables and turn on the console.

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PS5 Disc Drive Not Working - FAQs

1. Why is my PS5 disc drive not working?

Possible issues include incorrect disc placement, hidden discs, software glitches, or problems with the disc or drive.

2. How to fix disc insertion problems on my PS5?

Ensure you're inserting the disc correctly, either horizontally or vertically, based on your PS5 orientation.

3. How to check for hidden discs in the PS5 drive?

Press the eject button to make sure there's no hidden disc inside the drive.

4. How to clean a dirty or scratched disc for my PS5?

Use a microfiber cloth to remove dirt and try reinserting the cleaned disc.

5. What's the solution for a dirty disc drive on my PS5?

Use compressed air to clear debris from the disc drive.

PS5 Disc Drive Not Working, How to Fix PS5 Disc Drive Not Working?

PS5 Disc Drive Not Working

Causes of PS5 Disc Drive Not Working

Incorrect Disc Placement:

Hidden Disc:

Software Glitches:

Dirty or Damaged Disc:

Dirty Disc Drive:

Ejection Mechanism Malfunction:

How to Fix PS5 Disc Drive Not Working?

Ensure Correct Disc Placement:

Verify Empty Disc Slot:

Restart in Safe Mode:

Hard Reset:

Check and Clean the Disc:

Inspect and Clean Disc Drive:

How to Remove a Stuck Disc From a PS5 Console?

Prepare Workspace:

Gather Tools:

Power Off and Disconnect:

Remove Cover:

Locate and Turn Screw:

Gently Remove Disc:

Replace Cover:

Reconnect and Turn On:

PS5 Disc Drive Not Working - FAQs

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PS5 Disc Drive Not Working, How to Fix PS5 Disc Drive Not Working?

PS5 Disc Drive Not Working

Causes of PS5 Disc Drive Not Working

Incorrect Disc Placement:

Hidden Disc:

Software Glitches:

Dirty or Damaged Disc:

Dirty Disc Drive:

Ejection Mechanism Malfunction:

How to Fix PS5 Disc Drive Not Working?

Ensure Correct Disc Placement:

Verify Empty Disc Slot:

Restart in Safe Mode:

Hard Reset:

Check and Clean the Disc:

Inspect and Clean Disc Drive:

How to Remove a Stuck Disc From a PS5 Console?

Prepare Workspace:

Gather Tools:

Power Off and Disconnect:

Remove Cover:

Locate and Turn Screw:

Gently Remove Disc:

Replace Cover:

Reconnect and Turn On:

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PS5 Disc Drive Not Working - FAQs