Why is Candy Crush Not Working? How to Fix Candy Crush Not Working?
by Janani
Updated Jul 29, 2023
Candy Crush Not Working
If you encounter any problems while trying to play Candy Crush Saga on your Android or iOS device, like experiencing crashes, the game failing to load, or encountering difficulties with Facebook connectivity, rest assured that there are effective solutions to resolve these issues.
Whether you are unable to launch the game, experiencing sudden exits from the app, or facing challenges specifically on your iPad, you can find suitable remedies to address these concerns.
No matter the nature of the problem, be it technical glitches or connection-related issues, there are reliable fixes available to ensure a smooth experience with Candy Crush Saga. So, don't worry if you're facing any of these obstacles, as there are solutions tailored to your specific situation.
Whether you play on an Android phone or an iOS device, you can follow the appropriate steps to get the game running seamlessly once again. By implementing these solutions, you can continue enjoying your Candy Crush Saga gameplay without any hindrances or disruptions.
Why is Candy Crush Not Working?
There are several possible causes for Candy Crush not working. Some of the common issues and their solutions include:
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Internet Connection: Candy Crush requires a stable internet connection to connect to the game servers. If your internet connection is weak or unstable, the game may not load or function properly. Check your internet connection and try restarting your router or connecting to a different network.
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App Updates: Make sure you have the latest version of the Candy Crush app installed on your device. Developers often release updates to fix bugs and improve performance. Check your app store for updates and install the latest version.
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Device Compatibility: If you're using an older device or one with limited resources, it may struggle to run Candy Crush smoothly. Check the system requirements for the game and ensure your device meets them.
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Storage Space: Insufficient storage space on your device can cause Candy Crush to malfunction. Clear some space by deleting unnecessary apps, photos, or files.
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Cache and Data: Sometimes, the game's cache or data can become corrupted, leading to issues. Try clearing the cache and data for the Candy Crush app in your device's settings.
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Background Apps: Other apps running in the background can interfere with Candy Crush's performance. Close unnecessary apps before launching the game.
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Software Updates: Ensure your device's operating system is up to date. Software updates can provide bug fixes and improvements that may resolve the issue.
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Server Problems: If the game's servers are experiencing issues or maintenance, it can result in Candy Crush not working. Check the game's official social media channels or website for any announcements.
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Facebook Connection: If you play Candy Crush connected to Facebook, check if your Facebook account is properly linked to the game. Try logging out and logging back in to refresh the connection.
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Reinstall the Game: If none of the above steps work, try uninstalling and reinstalling the Candy Crush app. This can help resolve any internal app issues that may be causing the problem.
How to Fix Candy Crush Not Working?
There are many fix methods to solve the Candy Crush Not Working issue. Here are those methods to fix the Candy Crush Not Working issue.
From Android
If you are experiencing issues with Candy Crush Saga crashing or freezing on your Android phone, you can try the following methods to fix the problem:
1. Clear Space in Android to Reinstall Candy Crush Saga
When your Android device is running low on internal memory, games like Candy Crush Saga may not function smoothly and can even crash. To resolve this, follow these steps:
2. Create a Backup of Your Android Data
First, back up your Android data to a PC or USB drive. You can manually transfer the data to your PC, but if you are unsure about the process or fear accidental data loss, you can use EaseUS MobiSaver for Android. This software will find and extract all your data to a new location in just three simple steps, without deleting anything on your phone.
3. Reinstall Candy Crush Saga
Now, uninstall Candy Crush Saga from your Android phone and reinstall it. If your game is connected to a Facebook account, you won't lose your progress after reinstalling. However, if you don't have a connected Facebook account, you might lose your progress. So, before uninstalling, try playing Candy Crush to see if the problem is fixed.
4. Try Candy Crush Saga without using Facebook.
Some users have reported that they can play Candy Crush Saga without connecting it to their Facebook accounts. This workaround is useful when the game fails to load or connect with Facebook. Here's how to do it:
5. Fix Facebook Connection Issues Causing Candy Crush Load Error
If you are facing issues with connecting Candy Crush to Facebook, try the following steps:
6. Other Solutions for Candy Crush Freeze Issue on Android
If the previous fixes did not resolve the problem, you can attempt the following additional solutions:
Resolving Candy Crush Saga Crash/Freeze or Load Error on iOS Devices
From iOS Users:
1. Free up iOS Memory to Reinstall Candy Crush Saga
Extract Files from iPhone/iPad/iPod Touch
Delete Files on iOS Devices to Free Up Memory Space
Uninstall and Reinstall Candy Crush Saga
2. Force Reconnect to Facebook When Candy Crush Fails to Load/Run
If you are experiencing issues with connecting Candy Crush Saga to Facebook on your iOS device, try forcing a reconnect:
Candy Crush Saga
Candy Crush Saga is a popular free-to-play tile-matching video game developed by King and launched on April 12, 2012. Initially available on Facebook, it later expanded to iOS, Android, Windows Phone, and Windows 10 platforms.
The game revolves around swapping colored candies on a game board to create matches of three or more candies of the same color, causing them to disappear and be replaced by new ones. Matches of four or more candies create powerful special candies that can clear more candies from the board.
Players progress through levels by completing specific objectives within a limited number of moves, such as collecting a certain number of a particular candy type. The game is considered one of the pioneers in the freemium model, where it can be played without spending money, but players have the option to purchase special actions to help them clear challenging levels.
Candy Crush Saga's success has been remarkable, with King reportedly earning nearly $1 million per day at its peak. In 2014, the game had over 93 million players, generating revenue of over $493 million in a three-month period. Over the years, the Candy Crush Saga series has accumulated more than 2.7 billion downloads, solidifying its position as one of the highest-grossing and most-played mobile apps.
King went on to release three related titles, Candy Crush Soda Saga, Candy Crush Jelly Saga, and Candy Crush Friends Saga, all following the same freemium format as the original game.
Why is Candy Crush Not Working? - FAQ
Improper Internet Connection and irregular Device Compatibility are some of the two causes for Candy Crush Not Working issue.
Candy Crush Saga is a tile-matching video game developed by King, initially released on April 12, 2012, for Facebook. It is a free-to-play game available on various platforms, including iOS, Android, Windows Phone, and Windows 10. The game is a variation of King's browser game Candy Crush.
In the game, players need to swap colored pieces of candy on a game board to create a match of three or more candies of the same color. When a match is made, those candies are removed from the board and replaced with new ones, which may lead to further matches.
Yes, Candy Crush Saga follows a free-to-play model. Players can download and play the game without spending any money.
Power-ups are special candies created when players make matches of four or more candies. These candies have larger board-clearing abilities and can help players overcome difficult levels.