AITA for Refusing to Return a Computer
by Priyanka P | Updated Sep 25, 2023
AITA For Refusing To Return A Computer
The person who purchased the computer for $89 and is now refusing to return it is not the asshole (NTA). They bought the computer at the price displayed in the store and had no prior knowledge of any pricing error.
The store manager's aggressive and rude behavior, including using offensive language, is unprofessional and inappropriate. The individual has a valid receipt and evidence of the transaction, further supporting their case.
While it's understandable that the store may be upset about the pricing error, threatening to ban the person from the store and involving the police in such a hostile manner is not an appropriate response on the store's part.
The individual should consult with local consumer protection or legal authorities to understand their rights in this situation and how best to protect themselves if the store continues to harass them. However, they should not feel obligated to return the computer or pay the additional amount, as they acted in good faith based on the price displayed.
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Could the Store Legally Ban the Person From Entering Their Premises?
Whether the store can legally ban someone from coming inside depends on the laws where they are located. In many places, stores have the right to refuse service to customers, but they must do so fairly and without discrimination. However, banning someone over a pricing mistake that was not their fault might not be seen as fair.
If the person believes they are being treated unfairly or harassed, they can check local laws and seek legal advice. They should also keep records of all interactions with the store, including receipts and any evidence of the $89 purchase, to protect themselves if needed.
In general, it's important for both customers and stores to treat each other with respect and fairness to avoid conflicts and legal issues.
Is it Common for Stores to Make Pricing Errors?
Yes, pricing errors can happen in stores, but they are not very common. Most stores work hard to make sure their prices are accurate. They use computer systems to keep track of prices and labels to show the right amount to pay.
When a pricing error does happen, it's usually because of a mistake. Maybe a worker put the wrong price on an item, or a computer glitch caused the wrong price to show. It's not something stores do on purpose.
When customers find items with the wrong price, stores often try to fix it. They might offer to sell the item at the lower price or correct the mistake. It's important for both customers and stores to be honest and fair when dealing with pricing errors. If you see a pricing mistake, it's a good idea to let the store know, so they can fix it for everyone.
How are Pricing Errors Usually Resolved?
When pricing errors occur, stores typically try to resolve them fairly and honestly. Here's how they are usually resolved:
Honoring the Advertised Price: In many cases, stores will honor the advertised price if a customer points out the error. This means the customer can purchase the item at the lower, incorrect price. It's seen as a way to make things right for the customer.
Correcting the Price: Stores may choose to correct the pricing error by updating the price to the intended amount. They should inform customers about the mistake and offer them the option to buy the item at the corrected price.
Negotiation: In some situations, stores may negotiate with the customer to find a fair solution. This could involve offering a discount or a compromise to satisfy both parties.
Following Consumer Protection Laws: Depending on the local laws and regulations, stores are often required to follow specific procedures for resolving pricing errors. These laws aim to protect consumers and ensure fair treatment.
AITA for Refusing to Return a Computer - FAQs
No, refusing to return the computer is justified if purchased at the displayed price, and it's not the buyer's fault.
No, the person is not legally obligated to return the computer or pay more because they bought it at the displayed price, and the pricing error was not their fault.
Generally, stores cannot charge a different amount without consent, but the person should check local laws and consult with authorities to protect their rights.
Pricing errors are not very common, as stores work to maintain accurate prices, but mistakes can happen occasionally.
The person should gather evidence, consult local laws, seek legal advice if necessary, and communicate openly with the store to protect their rights.