ASDA Rewards Spin to Win Not Working, How to Fix “ASDA Rewards Spin to Win Not Working” Problem?
by Rubaditsha | Updated Sep 07, 2023
ASDA Rewards Spin to Win Not Working
The "ASDA Rewards Spin to Win Not Working" issue has been a source of frustration for many users of the Asda Rewards app. Several common factors can lead to this problem, leaving customers unable to enjoy the perks of the Spin to Win game. First and foremost, customers must ensure they meet the minimum purchase requirement of £5, either in-store or online, to be eligible to play the game. Falling short of this spending threshold means they won't have a chance to spin the wheel and potentially win a Cashpot bonus.
Another crucial step is scanning the ASDA Rewards app at the checkout during their shopping trip. Forgetting this step can result in users being locked out of the game, even if they meet the spending requirement. Additionally, technical glitches are not uncommon in online applications, including the Spin to Win game. These issues can disrupt the gaming experience and prevent users from accessing the game.
However, ASDA is known for its swift response to technical problems, working diligently to resolve them and ensure a seamless gaming experience for its customers. Addressing these factors can help users resolve the "ASDA Rewards Spin to Win Not Working" issue and enjoy the game as intended.
Why is ASDA Rewards Spin to Win Not Working?
The ASDA Rewards "Spin to Win" game may encounter various issues that can prevent it from working properly for users. These common reasons can lead to a less-than-ideal gaming experience:
Insufficient Purchase Amount:
One of the primary requirements to participate in the Spin to Win game is that customers must have made a minimum purchase of £5 either in-store or online. If a customer hasn't met this spending threshold, they won't be eligible to play the game, regardless of whether they have the ASDA Rewards app.
Failure to Scan the ASDA Rewards App:
To be eligible for the game, users need to scan their ASDA Rewards app at the checkout during their shopping trip. This step is crucial for tracking the purchase and allowing participation in the game. If a customer forgets to scan their app, they won't gain access to the game, even if they meet the spending requirement.
Technical Glitches:
Like many online applications, the Spin to Win game may experience technical difficulties from time to time. These technical issues can prevent users from accessing or playing the game. However, ASDA typically works promptly to resolve any technical problems to ensure a seamless gaming experience for its customers.
Location Limitations:
The game is only available within the United Kingdom. Customers located outside the UK will not have access to the Spin to Win game. As such, the game's availability is geographically restricted.
How to Fix “ASDA Rewards Spin to Win Not Working” Problem?
If you're encountering difficulties with the ASDA Rewards Spin to Win feature, there are several steps you can take to resolve the problem and continue enjoying the benefits of this game within the ASDA Rewards app.
1. Check Eligibility Criteria
Ensure you have met the eligibility criteria for the Spin to Win game. It's essential to have made a minimum purchase of £5, either in-store or online, and scanned your ASDA Rewards app at the checkout. Meeting this spending requirement is crucial for accessing the game.
2. Restart Your Phone
Sometimes, device issues can affect app functionality. Restarting your phone can help resolve these problems. Simply reboot your device to see if the issue persists.
3. Clear Cache and Data for the ASDA Rewards App
If the problem persists, clearing the cache and data for the ASDA Rewards app can be helpful. This action will remove temporary data that might be causing issues. To clear the cache, navigate to Settings > Apps > ASDA Rewards > Clear Cache.
4. Check Your Internet Connection
A stable internet connection is necessary for the Spin to Win game to work correctly. Ensure you are connected to either a Wi-Fi network or have an active cellular data plan to access the game.
5. Update the ASDA Rewards App
Outdated app versions may not be compatible with your device's operating system. Check for updates for the ASDA Rewards app in your device's app store (App Store for iOS devices and Google Play for Android devices). Locate the ASDA Rewards app and tap the update button if available.
6. Contact ASDA Customer Service
If you have exhausted all other troubleshooting options and the game is still not functioning, it's advisable to reach out to ASDA customer service for assistance. They can provide guidance and support to resolve any underlying issues.
How does the ASDA Rewards App Work?
The ASDA Rewards scheme is accessible to both iPhone and Android users through the Apple App Store and Google Play. This loyalty program operates similarly to many other supermarket loyalty schemes, but with a unique twist: customers earn "ASDA Pounds" instead of traditional points when making purchases in-store or online, as well as by completing specific tasks.
Every ASDA Pound you accumulate contributes to a virtual pot, which can be later converted into vouchers, allowing you to enjoy discounts on your future purchases. Furthermore, you have the opportunity to boost your earnings by purchasing specific items known as "Star" products. These featured products are regularly updated within the app, providing customers with opportunities to maximize their rewards.
Activating this loyalty scheme is straightforward; all you need to do is scan your ASDA Rewards app at the checkout during your shopping trip. Once scanned, the ASDA Pounds you've earned are promptly added to your account, making it an effortless and convenient way to accumulate savings.
ASDA Rewards Spin to Win Not Working- FAQs
The ASDA Rewards scheme allows you to earn "ASDA Pounds" instead of points when you shop in-store or online and complete specific tasks. You can join by downloading the ASDA Rewards app from the Apple App Store or Google Play.
You earn ASDA Pounds with every purchase, and they accumulate in your account. You can convert them into vouchers for discounts on future purchases.
To activate the loyalty scheme, simply scan your ASDA Rewards app at the checkout during your shopping trip. Your earned ASDA Pounds will be instantly added to your account.
The game may not work due to insufficient purchase amounts, failure to scan the ASDA Rewards app at checkout, technical glitches, or being located outside the UK.