Aura Frame App Not Working, Is Aura Frame Down?
by V Gomala | Updated Feb 09, 2023
Aura Frame App Not Working
Aura Frame is also the highest-quality digital frame on the market, but it doesn’t mean that you will not meet any performance problems with this frame.
Aura makes sharing pictures & videos simple. You might deal with minor errors that other owners have to struggle with. Also, you can go through online guides to fix it. Why is Aura Frame Not Working? Failed To Reach Aura Cloud Services? Is Aura Frame Down? Scroll down and get the answers.
Is Aura Frame Down?
The Aura App Not Working issue has been searched recently on the internet. Many problems like Aura Frame Disconnected, Aura Frame Troubleshooting have been searched. Recently some reports were brought forward by the users about Aura Frame not showing all pictures.
Those reports are mostly related to compatibility problems or account permissions. So, here are some methods that you must try when the Aura Frame is not showing all pictures. Scroll down to know what they are.
How To Fix Aura Frame Not Showing Photos Issue?
Checking File Format
Every user was able to fix the problem with the Aura frame not showing all pictures by just updating the file format.
If you did not check the file format yet, then you must convert it to a jpeg.
The issue will be fixed if you change the file format and upload the file one more time to the frame.
Check Account Permissions
There is a chance that access to specific pictures was blocked from your account.
So, you must check the account permissions again and make sure that the picture access was not limited to your Aura application.
This problem is more consistent for iOS devices, and you’re dealing with the same situation if you’re using an iPhone.
So, you have to update the configurations through the app settings, and that helps you access all pictures through the Aura application.
Checking Upload Status
Bad internet connection and interference from other smart devices could lead to situations where the Aura frame won’t show any photos.
So, check the upload status and reupload the picture if they have not been transferred to your Aura account.
Sometimes, you need to clear the application cache and force close the app before you can reupload the picture.
So, to eliminate little connectivity bugs, access the account settings and try to upload photos to your Aura frame.
Add Only One Picture At A Time
Users try to add complete albums to the frame and get confused when these albums don’t appear on the frame.
So, add the photos that you want to show on the digital frame one by one. Try this method.
Reconnecting Your Frame To Wi-Fi
Wi-Fi problems with the frame can lead to this issue. You have to try to refresh your network connection to fix the connectivity bugs, and a quick power cycle to the router must do the trick.
But, some users have to reset the router to get it connected with the Aura frame again.
If you are struggling with the network connection and the unit will not update the picture library on the frame.
Remove VPN
If you’re using any background app or anything that can interfere with the connection, that can be problematic.
You will not get any reasonable response out of the system, and using a VPN is not a good option.
Reset the System
While these problems are not directly connected to the programming side of things, you must test out the unit after a quick reset. Follow through with a reset routine and wipe away all of the configurations.
From there, you could link up the unit again from scratch, and that would help you figure out the errors with the system. It would take a bit of input on the user end to get through all of the configurations from scratch.
Follow along with a reset routine and you may be sorted in due time.
Check The Server Status
You need to reach out to Aura customer support about this problem with the frame not showing all photos.
There can be some issues with the Aura servers, and the experts working in the customer support department would inform you about the server status.
If there are no problems with the server, you can inquire about this problem, and these experts will help you to solve your problem.
Aura Frame App Not Working - FAQ
Recently some reports were brought forward by the users about Aura Frame not showing all pictures. Those reports are mostly related to compatibility problems or account permissions. There are many reasons why Aura frame is not working.
You need to reach out to Aura customer support about this problem with the frame not showing all photos.
There can be some issues with the Aura servers, and the experts working in the customer support department would inform you about the server status.