Diablo 4 Characters Not Loading, How to Fix the Error?

 If you are experiencing the Diablo 4 Characters Not Loading error, here we will let you know the ways to fix the characters not loading error in Diablo 4.

by R Vigneshwaraa | Updated Jun 07, 2023

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Diablo 4 Characters Not Loading

In Diablo 4, players have reported a bug where the character select screen fails to load. This issue occurs when the game starts up normally but becomes stuck on the character selection screen, rendering the game unplayable. Unfortunately, this problem persists until the game is forcibly closed. While a permanent fix for this bug is not available at the moment, there are some temporary steps that players can take to potentially resolve the issue. These steps include restarting the game, verifying game files to ensure they are intact, updating graphics drivers, disabling background programs, and reporting the bug to the game developers. It is important to note that these solutions may not guarantee a permanent resolution, but they offer potential workarounds to address the bug and allow players to continue enjoying the game.

How to Fix Diablo 4 Characters not Loading?

1. Reset In-Game Options

First of all, you should try resetting the in-game options for the native graphics card or display monitor to make it compatible. Sometimes temporary glitches can cause crashes or characters not loading, textures not loading issues whatsoever. To do so:

  • Open the Battle.net client on the PC.
  • Click on the gear icon next to the Play button.
  • Select Game Settings > Locate the Diablo IV game from the list.
  • Click on Reset In-Game Options > Click on Reset.
  • Once the reset is complete, click on Done, and relaunch the game.

By resetting your game settings, you can mostly optimize the conflict between in-game settings and display devices to improve performance.

2. Update Graphics Drivers

Make sure to update your graphics driver on the PC because an outdated GPU driver may trigger multiple issues with the game launching. You should try checking the graphics driver update and installing it (if available). To do that:

  • Right-click on the Start Menu to open the Quick Link Menu.
  • Click on Device Manager from the list to open the interface.
  • Now, you’ll need to double-click on Display Adapters to expand it.
  • Right-click on the dedicated graphics card that’s active.
  • Next, click on Update driver > Choose Search automatically for drivers.
  • The system will automatically check for the available update.
  • An update will automatically download and install the latest version if available.
  • Once done, make sure to restart your PC to apply the changes.

If you can’t find any update, you can go to the official graphics card website and manually search for the update. If in case, a new version is available, download the file on your PC and install it. You can find out the official manufacturer’s website link below.

  • Nvidia GPU
  • AMD GPU
  • Intel GPU

3. Update Diablo IV

You can check for the Diablo IV game update because an outdated version can have multiple bugs or stability issues. So, if you haven’t updated your game for a while, then follow the steps below to check for updates and install the latest update.

  • Open the Battlenet client > Go to All Games.
  • Click on Installed > Click on Diablo IV from the left pane.
  • Now, Click on the Settings icon.
  • Click on Check for updates. If there is any update, click on Update.
  • Once done, make sure to close the Battle.net client.
  • Finally, reboot your PC, and try launching the game again.

4. Repair Game Files

The PC corrupted or missing game files can eventually trigger multiple issues with the game launching or performance. To do so:

  • Open the Battle.net client on your computer.
  • Head over to Library > Click on Diablo IV.
  • Click on Options > Select Scan and Repair.
  • Choose to Start Scan.
  • Wait for the process to complete, and play the game again.

5. Wait for a while to load characters

If none of the methods worked for you, try waiting for a while to load your characters completely because sometimes it may take time to fetch from the servers. As the game is new in the market and running on early beta access, we can expect such issues mostly. Once the official version is released, common bugs or issues should be fixed permanently. Let’s hope for that.

Causes of Diablo 4 Characters Not Loading?

Blizzard Entertainment periodically conducts rolling restarts for maintenance and updates in the game. As a result, players may experience temporary delays in accessing their characters. It is important to note that during these restarts, there is no need to repair game files or reinstall the game. 

The primary objective of these restarts is to ensure the smooth functioning of the game and provide players with an optimal gaming experience. It is recommended to wait patiently until the restart process is complete, at which point players should be able to access their characters and resume their gameplay without any further actions required.

Diablo 4

Diablo IV, developed and published by Blizzard Entertainment, is an action role-playing game that marks the fourth main installment in the esteemed Diablo series. Its announcement took place at BlizzCon 2019, and it was officially released on June 5, 2023, following early access that began on June 1. The game underwent public betas in March 2023, allowing players to experience and provide feedback on the game before its full release.

Retaining beloved elements of the series, Diablo IV offers re-playable dungeons that are procedurally generated, ensuring a unique experience with each playthrough. Additionally, the game places a strong emphasis on loot-focused character-building, allowing players to customize and enhance their characters with powerful gear and abilities. However, Diablo IV also introduces new features to the series, including an expansive open world for players to explore and engage with, as well as player versus player (PVP) interactions that add an exciting competitive element to the gameplay.

Upon starting the game, players can choose from five distinct playable classes: Barbarian, Druid, Necromancer, Rogue, and Sorcerer. Each class offers a different playstyle and set of skills, allowing players to create a character that aligns with their preferred combat style and strategy. Players then embark on quests and engage in intense combat encounters within the vast world of Sanctuary, where the demon Lilith has been resurrected, presenting a new threat to humanity.

With its combination of familiar Diablo series features and innovative additions, Diablo IV promises an immersive and thrilling experience for players as they venture into the dark and dangerous world of Sanctuary to confront the forces of evil once again.

Diablo 4 Gameplay

In the world of Diablo IV, the core gameplay revolves around the gradual acquisition of powerful equipment by vanquishing increasingly formidable foes. Players engage in combat using unique skills associated with their chosen character class, which can be customized through equipment and talent trees. This dynamic system allows players to tailor their abilities to their preferred playstyle, as they embark on a journey to progress through the gripping story and challenging quests.

Within the game, enemies are divided into distinct monster families, each characterized by a specific theme, combat style, and location. These families encompass various archetypes, each fulfilling a different role in combat. The interplay between family members creates exciting synergies of specialty abilities, encouraging strategic decision-making during encounters. To enhance their individuality, enemies boast unique silhouettes, stances, and weapons, making each encounter visually distinctive and memorable.

Creative director Sebastian Stepien sought to create a more grounded and relatable narrative compared to Diablo III. Rather than focusing on grandiose themes like politics or regal affairs, the story centers around the lives of ordinary people in Sanctuary, adding a sense of authenticity and depth to the game's world.

The effectiveness of playable characters in combat relies on their attributes and the bonuses conferred by equipped items. Offensive attributes, such as attack and critical chance, increase damage output, while defensive stats, like elemental resistance and defense, enhance survivability. Diablo IV introduces three new attributes: Angelic, Demonic, and Ancestral Power, each influencing the duration of beneficial or negative effects and the likelihood of those effects being applied to others.

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Diablo 4 characters not loading-FAQs

1. Why are my Diablo 4 characters not loading?

If you are experiencing issues with your Diablo 4 characters not loading, it could be due to a bug or technical glitch in the game.

2. What happens when my Diablo 4 characters don't load?

When the characters fail to load, the game gets stuck at the character select screen, preventing you from progressing further.

3. How long should I wait for my Diablo 4 characters to load?

Unfortunately, waiting indefinitely will not resolve the issue. The game will remain frozen until you quit out of it.

4. Is there a permanent fix for the Diablo 4 character loading issue?

Currently, there is no known permanent fix for this issue. However, developers are likely working on resolving the bug in future updates.

5. What can I do to temporarily fix the Diablo 4 character loading issue?

One temporary solution is to restart the game or your gaming platform. Sometimes, this can help resolve the loading issue and allow you to access your characters. However, please note that this is not a guaranteed fix and may not work in all cases.