Diablo 4 Controller Not Working, Causes and Fixes

Experiencing issues with your Diablo 4 controller not working? Find troubleshooting tips and solutions to get your controller back in action to enjoy playing your favorite Diablo 4 game.

by Srinithi | Updated Jun 03, 2023

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Diablo 4 Controller

Diablo 4, we have gathered all the necessary information to assist you in setting up the game with your preferred controller. Whether you prefer using a PlayStation pad or an official Xbox adaptability controller, we have you covered.

For players who wish to use a PlayStation controller, Diablo 4 offers full support for all official PlayStation pads. Simply connect your controller to your device, and it should work seamlessly without any additional setup required. This includes compatibility with accessibility controllers such as the Xbox adaptive controller. Additionally, it is anticipated that Diablo 4 will support PlayStation's Project Leonardo controller upon its release, as it utilizes a similar infrastructure.

If you prefer using an official Xbox controller, you'll be glad to know that Diablo 4 supports all Xbox controllers right out of the box. Just connect your controller to your device, and you'll be ready to dive into the game with your preferred controller configuration. However, it's important to note that Diablo 4 does not have native support for the Nintendo Switch Pro controller.

For maximum comfort and customization, Diablo 4 also provides the option to rebind buttons for regularly used skills of different classes. This allows you to tailor the controller layout to your preferences, ensuring a smoother and more enjoyable gaming experience.

Diablo 4 Controller Not Working

Diablo IV, the highly anticipated action role-playing game developed and published by Blizzard Entertainment, has garnered significant attention from gamers worldwide. Serving as the fourth main installment in the beloved Diablo series, the game is currently in its beta testing phase, allowing players to experience a taste of the dark and immersive world.

While diving into the dark realms of Diablo IV, some players have unfortunately encountered a frustrating issue—the Diablo 4 controller not working as expected. For certain genres of games, such as survival video games, using a gamepad or controller can enhance the gaming experience, even on a PC platform. Many players find controllers to be more comfortable and intuitive than using a traditional keyboard and mouse setup.

However, encountering difficulties with a connected controller can dampen the gaming experience. It's important to note that this issue does not necessarily indicate a fault with the controller itself or the USB port being used. Instead, it may be a result of conflicts with other devices or software on the player's computer.

When facing the problem of the Diablo 4 controller not working, there are several steps that players can take to troubleshoot the issue. Firstly, it's recommended to ensure that the controller is properly connected to the computer and recognized by the system. This can be verified through the device manager or controller settings on the operating system.

How to Fix: Diablo 4 Controller Not Working on PC?

To address this issue, we have compiled a list of troubleshooting steps that can help resolve the problem:

Reboot the PC:

Restarting your computer can often fix temporary glitches or cache data issues that may be causing the controller problem.

Reconnect your Controller/Joystick: 

Turn off your controller/gamepad, exit the Diablo 4 game, and close Battle.net. Then, turn on your controller/gamepad and reconnect it to your computer. Launch Diablo 4 again to check if the issue has been resolved.

Unplug Mouse/Keyboard or Other Peripherals: 

Disconnect all external peripherals, such as the keyboard, mouse, printer, and USB drives, from your PC. Reconnect only the necessary USB devices and check if the problem persists. This can help identify any conflicts with other devices or glitched settings.

Press the Alt+Enter keys:

If your controller gets disconnected during gameplay or is not recognized, press the Alt+Enter keys on your keyboard to exit the game screen. Then, return to the game screen, which may resolve the issue.

Launch Battle.net in Big Picture Mode: 

Open the Battle.net desktop app, go to Settings, and under "General," enable the "Launch Blizzard App in Big Picture Mode" option. This allows you to navigate and play games using a controller for a more immersive experience.

Switch the Screen Refresh Rate to 60Hz:

Adjust your monitor's screen refresh rate to 60Hz, as higher rates can sometimes cause glitches. Access the display settings in the Windows Settings menu and select 60Hz if it's not already set.

Launch the Game in Windowed Mode using the Config file:

Open the Diablo 4 folder in Documents, find the Config.ini file, open it with Notepad, and set the [window] mode to "yes." Save the changes and check if the issue persists.

Configure the Battle.net General Controller Settings: 

Customize the general controller settings in the Battle.net desktop app by selecting the controller type and assigning buttons to match your preferences.

Select High Performance in Graphics Settings:

Optimize graphics settings in Battle.net by selecting "High Performance" where applicable. This ensures smooth gameplay without lag or stuttering.

Uncheck Controller in Battle.net Controller Settings: 

If necessary, disable the controller option in the Battle.net Controller Settings to avoid conflicts with connected controllers.

Use DS4Windows: 

Download and install DS4Windows, a tool that emulates Xbox controllers for PlayStation controllers on PC. Enable the "Hide DS4 Controller" option in the DS4Windows settings to resolve any connectivity issues.

Try Using a Wired Controller:

If all else fails, use a wired controller instead of a wireless one. Connect the controller to your PC using a USB cable to eliminate any potential Bluetooth connectivity issues.

By following these steps, you can troubleshoot and fix the issue of Diablo 4 not recognizing or detecting your controller, ensuring a smooth and enjoyable gaming experience.

Does Diablo 4 have controller support on PC?

Yes, Diablo has controller support on PC. In Diablo 4, using a controller provides a different gameplay experience compared to using a keyboard and mouse. The game offers various options for players using a controller to customize their interactions and user interface (UI).

One of the key customization features is the ability to map buttons according to individual preferences. This allows players to assign different actions to specific buttons on the controller, enhancing their control over the game. Additionally, Diablo 4 offers two UI modes specifically designed for controller users.

The first UI mode, called Classic mode, features an action bar located at the bottom center of the screen. This mode is reminiscent of the traditional Diablo gameplay experience. On the other hand, the second UI mode is tailored for consoles and TVs, with the action bar positioned in the bottom-left corner of the screen. These UI modes cater to different preferences and playstyles, providing flexibility for players using controllers.

It's worth noting that these controller support features are available in the PC version of Diablo 4. Players can choose between Classic mode and the console/TV-focused UI, depending on their preference and setup.

Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

Diablo 4 Controller Not Working-FAQ

1. Why is my controller not working in Diablo 4?

There could be several reasons why your controller is not working. It could be due to compatibility issues, outdated drivers, incorrect settings, or a problem with the USB connection.

2.  How can I fix the Diablo 4 controller not working issue?

To fix the Diablo 4 controller, check controller compatibility, restart the game controller, and update controller drivers.

3. How do I know if my controller is compatible with Diablo 4?

Check the official documentation or website of Diablo 4 to see the list of supported controllers. Make sure your controller is included in the compatibility list.

4. Can I use a wireless controller with Diablo 4?  

 Yes, you can use a wireless controller as long as it is compatible with Diablo 4. Ensure that the controller is properly connected and paired with your device.