Galaxy Wearable App Not Working, How to Fix Galaxy Wearable App Not Working?

Find practical ways to resolve issues with the Galaxy Wearable app not functioning correctly, from adjusting date settings to reinstalling the app and checking for updates.  

by Vignesh L | Updated Jan 09, 2024

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Galaxy Wearable App

The Galaxy Wearable app is like the control center for Samsung Galaxy Watches and Buds. It's the bridge between your phone and these smart devices, letting you manage settings, install apps, and update software. Through this app, you can customize your watch faces, track your fitness, and adjust various settings for your Samsung gadgets.

It's where you check battery levels, manage notifications, and even find your lost device. The app also helps you link your watch or buds to your phone via Bluetooth, allowing them to work together smoothly. It's an essential tool for anyone using Samsung's smart wearables, making it easier to personalize and get the most out of your devices right from your phone.

Galaxy Wearable App Not Working

When the Galaxy Wearable app isn't working, it means you're facing trouble using it properly. It might refuse to open, crash unexpectedly, or simply not function as it should. This could make it impossible for you to manage your Samsung Galaxy Watch or Buds through the app.

Fixing this involves steps like changing the date settings on your watch, reinstalling the app, resetting your watch, ensuring a strong Bluetooth connection, or checking for updates. If the app continues to misbehave despite trying these steps, you might need more advanced help from Samsung support to get the app up and running smoothly again.

How to Fix Galaxy Wearable App Not Working?

When the Galaxy Wearable app isn't working, here's a step-by-step fix:

Change Date on Your Watch:

  • Go to Settings on your watch.
  • Find "General Management" and then tap on "Date and Time."
  • Turn off automatic date and time settings.
  • Set the date manually to December 31, 2023.
  • Open the app on your phone and check if it works. If it does, change the date back to the correct one.

Reinstall App and Reset Your Watch:

  • On your watch, head to Settings.
  • Look for "General Management" and then tap on "Reset."
  • Uninstall the Galaxy Wearable app and related apps from your phone.
  • Unpair your watch from your phone's Bluetooth settings by going to Settings >> Connections >> Bluetooth. Tap the gear icon beside your watch's name and select Unpair.
  • Restart your phone and reinstall the Galaxy Wearable app from the Play Store or Galaxy Store.
  • Reconnect your watch to your phone.

Check for Updates:

  • Open the Galaxy Store app on your phone.
  • Tap on the Menu option.
  • Look for the Updates section and see if there's an update available for the Galaxy Wearable app.

Remember to back up any important data on your watch before resetting it. These steps should help resolve issues with the Galaxy Wearable app not working properly.

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Why Won't Galaxy Wearable App Work?

If your Galaxy Wearable app isn't working, a few reasons could be causing the trouble:

Date Issue:

  • Sometimes, changing the date on your watch can mess things up. Try setting it back to December 31, 2023, and see if the app starts working. After that, you can set the correct date again.

App Glitch:

  • Apps can be a bit finicky. Uninstall the Galaxy Wearable app and any connected apps on your phone. Then, reinstall the Galaxy Wearable app from the Play Store or Galaxy Store. This can clear out any glitches causing the problem.

Watch Reset:

  • Your watch might need a fresh start. Go to Settings on your watch, find "General Management," and choose "Reset." Just remember, this wipes your watch's settings and data, so make sure to back up anything important.

Bluetooth Connection:

  • Make sure your watch is properly connected to your phone via Bluetooth. Go to your phone's Bluetooth settings, find your watch, and if it's listed, tap on it and choose "Unpair." Then, restart your phone and reconnect your watch.

App Update:

  • Check if there's an update for the Galaxy Wearable app. Open the Galaxy Store app on your phone, go to the Menu, and look for Updates. If there's an update available, install it.

These steps cover common issues. If the app still refuses to cooperate, there might be a more complex problem, and you may want to reach out to Samsung support for further assistance.

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How to Fix Galaxy Wearable App Not Working - FAQs

1.  What is the Galaxy Wearable app used for?

It's a control center for managing Samsung Galaxy Watches and Buds, allowing settings management, app installations, and software updates.

2. What happens when the Galaxy Wearable app isn't working properly?

It might refuse to open, crash unexpectedly, or fail to function correctly, causing difficulties in managing Samsung devices like the Galaxy Watch or Buds.

3.    How can one fix the Galaxy Wearable app if it's not working?    

Steps include changing the watch's date settings, reinstalling the app, resetting the watch, ensuring a stable Bluetooth connection, and checking for app updates.

4.  Why might changing the date on the watch affect the Galaxy Wearable app?  

Altering the date settings can sometimes disrupt app functionality, hence setting it back to December 31, 2023, might resolve issues.
 

5. What can be done if reinstalling the app doesn't fix the Galaxy Wearable app issue?

A more comprehensive solution might involve resetting the watch through its settings, wiping its settings and data, requiring a backup of important information.