Google Reviews Not Showing Up 2023, Why is Google Reviews Not Showing Up in 2023?

Are you wondering why your Google Reviews not showing up 2023? Discover the causes for this issue and explore effective methods to get back your Google Reviews.

by Janani | Updated Jul 11, 2023

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Google Reviews Not Showing Up 2023

Having trouble with Google reviews not showing up? It can be concerning for businesses when their valuable reviews are not visible. In this troubleshooting guide, we will provide step-by-step solutions to address this issue and ensure that Google reviews are displayed for your business.

There are several reasons which cause the Google Reviews Not Showing Up. They are Google's flagging system, Insufficient reviews, Updates from Google, New profiles, Unverified profile, Duplicate profile, Inaccurate business information and Policy violations. 

Why is Google Reviews Not Showing Up in 2023?

There are many reasons which account for the Google Reviews Not Showing Up issue. Here are those issues. 

  • Google's flagging system: Google may incorrectly flag a review as spam or in violation of their guidelines. In such cases, it's important to review the content through a review management platform and dispute any mislabeling with Google. They will review the report and reinstate the review if appropriate.
  • Insufficient reviews: If a business has very few reviews, they may not be visible in Google search results. This issue can resolve itself as more reviews are received.
  • Updates from Google: Occasionally, Google may temporarily disable the review function to make changes based on feedback. This can cause interruptions for businesses relying on reviews. However, such disabling is rare, and reviews will typically resume once the changes are implemented.
  • New profile: If your client's profile is new, it may take some time for reviews to accumulate and appear. Patience is key in this situation. Meanwhile, you can optimize the Google Business Profile (GBP) by verifying the business and ensuring all profile information is accurate.
  • Unverified profile: Google requires verification to ensure the legitimacy of listed businesses. If the Google Business profile hasn't been verified, it could be the reason why reviews are not showing up. Verification boosts visibility and credibility. Once the business is verified, reviews should start appearing, which may take a few days.
  • Duplicate profile: Duplicate profiles can cause reviews to not show up. If you find multiple listings for your client's business, this could be the issue. Cleaning up the duplicates should resolve the problem.
  • Inaccurate business information: Outdated or incorrect details in the profile can raise doubts about the authenticity of reviews. It's essential to correct any inaccurate information promptly to avoid confusion and maintain SEO efforts.
  • Policy violations: Google has strict policies, and reviews may be removed if they violate these guidelines or contain illegal, fraudulent, or abusive content. Fake reviews, in particular, are considered a violation and can lead to removal.

How to Fix Google Reviews Not Showing Up?

Google Business reviews not appearing can be a significant concern for your clients, and as their agency partner, it's essential to find a solution. There are several steps you can take to address the issue and ensure that reviews are visible on your clients' profiles. 

1) Keep business information accurate

While waiting for Google verification, double-check the information on the profile and update any incorrect details.

Steps to remove inaccurate information on the business profile:

  • Sign in to your client's profile.
  • Click on "Report a Problem" at the bottom of the page.
  • Select the type of problem and provide specific details about the corrections needed.
  • Google will review the report and update the information, but it may take a few days.

2) Remove duplicate Google Business profiles:

  • Duplicate profiles can confuse customers and should be dealt with promptly.
  • Try to claim any unverified duplicate profiles to gain control over them.
  • If you encounter profiles you can't claim or the issue persists, contact the Google Business support team for assistance.

3) Verify your client's GMB profile

  • Ask your client to select a verification method, typically through a postcard, phone call, or video call.
  • Google will send a postcard to your client's address, and they need to verify its receipt.
  • Verification process usually takes a few days, so reviews may not appear immediately.

4) Ensure reviews comply with Google policies:

  • Check if Google's spam filters have flagged any reviews.
  • Reviews containing suspicious links, abusive content, payment bribes, or fake and duplicate reviews may be filtered.
  • If some reviews don't have these attributes and were mistakenly flagged, reach out to Google support for possible reinstatement.

5) Check for updates and announcements from Google:

  • If you've exhausted other troubleshooting options, check if Google has made any recent announcements or updates.
  • Occasionally, updates can cause temporary issues that affect review visibility.
  • In some cases, there may be no immediate solution.

Google Reviews

Google Reviews are user-generated ratings and comments about businesses and services that appear on the Google platform. They provide customers with the opportunity to share their experiences and opinions about a particular business, product, or service. These reviews often include a star rating system, allowing users to rate their satisfaction level on a scale from one to five stars.

Google Reviews are publicly visible and can significantly impact a business's reputation and credibility. They are commonly used by potential customers to assess the quality, reliability, and customer satisfaction associated with a business before making a purchasing decision.

Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

Google Reviews Not Showing Up 2023 - FAQ

1. Why is Google Reviews Not Showing Up 2023?

There are several reasons which cause the Google Reviews Not Showing Up. They are Google's flagging system, Insufficient reviews, Updates from Google, New profiles, Unverified profile, Duplicate profile, Inaccurate business information and Policy violations. 

2. What are Google Reviews?

 Google Reviews are user-generated ratings and comments about businesses and services that customers can share on the Google platform. They allow individuals to express their experiences and opinions regarding a specific business, product, or service.

3. How do Google Reviews work?

Google Reviews work by enabling users to provide feedback on businesses they have interacted with. Users can rate their satisfaction level using a star rating system ranging from one to five stars and write comments sharing their experiences and opinions. These reviews are then publicly visible on Google and can influence the reputation and credibility of the reviewed business.

4. Why are Google Reviews important?  

Google Reviews are important because they serve as a valuable source of information for potential customers. These reviews provide insights into the quality, reliability, and customer satisfaction associated with a business. They help individuals make informed decisions when choosing products or services, as they can gauge the experiences of others who have interacted with the business.

5. How can Google Reviews impact a business's reputation?  

Google Reviews have a significant impact on a business's reputation and credibility. Positive reviews can enhance a business's image, attract more customers, and build trust. On the other hand, negative reviews can damage a business's reputation and deter potential customers. It is crucial for businesses to actively manage and respond to reviews to maintain a positive online presence