How to Fix 502 Bad Gateway Error Code? A Step-by-Step Guide Here!

One of the many errors that one may face is the 502 Bad Gateway error. Knowing how to fix the 502 Bad Gateway Error Code is important to be able to work without such issues and this article has a step-by-step guide on how to fix the 502 Bad Gateway Error Code.

by Hemalatha R | Updated Mar 20, 2023

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What is 502 bad gateway Error Code?

If you’ve ever tried to access a website only to be met with a “502 Bad Gateway” error, you’re not alone. This error code is one of the most common HTTP status codes and can be frustrating for users trying to access a website. So, what exactly is a 502 Bad Gateway error code? First, it’s important to understand how your browser communicates with a website’s server. When you enter a URL into your browser, it sends a request to the server hosting the website.

The server processes the request and sends back the data, which is then displayed in your browser. However, sometimes things can go wrong during this process. This is where HTTP status codes come in. These codes provide information to your browser about what went wrong and why. A 502 Bad Gateway error occurs when the server receiving the request from your browser is unable to process it. This can happen for a few different reasons.

When you encounter a 502 error, you may see a few different messages, depending on your browser and the website you’re trying to access. Some of the most common messages include “502 Bad Gateway,” “502 Proxy Error,” “Error 502,” and “HTTP Error 502 – Bad Gateway.” It’s important to note that a 502 error doesn’t always indicate a problem with a proxy or gateway server. In some cases, the issue may be related to server overload or other server-related problems. For example, if a website experiences a sudden surge in traffic, the server may become overloaded and unable to process requests, leading to a 502 error.

In summary, a 502 Bad Gateway error code is a common HTTP status code that can occur when a server is unable to process a request from your browser. While this error can be frustrating, it’s often caused by issues outside of your control, such as problems with a proxy or gateway server, or server overload. If you encounter a 502 error, try refreshing the page or waiting a few minutes before trying again. If the issue persists, contact the website’s support team for assistance.

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How to fix 502 bad gateway Error Code?

If you have ever encountered the “502 Bad Gateway” error, you know that it can be frustrating, especially when you are trying to access an important website. This error occurs when the server acting as a gateway cannot get a response from the upstream server. However, there are several steps you can take to fix this error. This article discusses ten possible solutions to the “502 Bad Gateway” error.

Step 1: Refresh the Page and Try a Different Browser

The first solution is to refresh the page and try accessing the site on a different browser or device. This process helps to determine if the error is a client-side or server-side issue.

Step 2: Clear Your Browser’s Cache

Clearing your browser cache is another solution to the “502 Bad Gateway” error. The browser might be storing outdated data for your site, leading to the error. Therefore, it’s advisable to clear your browser cache to solve this problem.

Step 3: Flush the DNS Cache

If the error persists, it might be caused by a Domain Name System (DNS) issue. In this case, you should flush the DNS cache. This temporary storage on your device contains information about visited domain names.

Step 4: Check Your Site’s Error Log

If your site is down for everyone, you should check your error logs. These logs can help you identify what caused the issue. For example, a plugin conflict or update may have triggered the “502 Bad Gateway” error.

Step 5: Deactivate Your Plugins and Themes

If you recently installed a new plugin or theme, it might conflict with another tool on your site, causing the “502 Bad Gateway” error. To solve this problem, deactivate your plugins and themes from the File Manager in your hosting account.

Step 6: Restart PHP and Apache

Restarting PHP and Apache is another possible solution to the “502 Bad Gateway” error. You can do this via your hosting account’s control panel or through SSH.

Step 7: Increase the PHP Memory Limit

If you are running out of PHP memory, it can cause the “502 Bad Gateway” error. Therefore, increasing the PHP memory limit can solve this problem. You can do this by editing your site’s php.ini file or by adding code to the .htaccess file.

Step 8: Check Your Server Logs

Your server logs can also help you identify the cause of the “502 Bad Gateway” error. You can access these logs via your hosting account’s control panel or through SSH.

Step 9: Contact Your Hosting Provider

If none of the above solutions works, it’s advisable to contact your hosting provider. They can help you identify and solve the problem.

Step 10: Wait It Out

Finally, sometimes, the “502 Bad Gateway” error might be a temporary issue. Therefore, waiting for a few minutes and trying again might solve the problem.

Cause Of 502 bad gateway Error Code

The 502 Bad Gateway error can be a frustrating experience for anyone trying to access a website. It occurs when the server receiving the request from your browser is unable to process it, and there can be several different causes for this issue.

One common cause of a 502 error is an unresolved domain name. If the domain name is not connecting to the correct IP address, this can result in a 502 error. This can happen if you’ve recently migrated your site to a new host and the DNS servers haven’t finished propagating yet.

Another potential cause of a 502 error is an over-sensitive firewall. If your site or your web host is using a firewall, it may be blocking certain internet providers or IP addresses. This can happen when the firewall detects a false threat, resulting in a 502 error.

Server overload is another possible cause of a 502 error. If the origin server crashes due to a sudden spike in traffic, this can result in a 502 error. This problem is more common if you’re on a shared hosting plan and your server has limited resources.

It’s important to note that a 502 Bad Gateway error doesn’t always indicate a problem with the server. It can also be caused by a client-side issue, such as an outdated browser version or corrupted files in the browser cache. If you suspect a client-side issue is causing the error, try clearing your browser cache or updating your browser to see if this resolves the issue.

In conclusion, the 502 Bad Gateway error can be caused by several different issues, including unresolved domain names, over-sensitive firewalls, server overload, and client-side issues. If you encounter a 502 error, try refreshing the page or waiting a few minutes before trying again. If the issue persists, contact the website’s support team for assistance.

Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

How to fix 502 bad gateway Error Code - FAQs

1. What is a 502 Bad Gateway error?  

A 502 Bad Gateway error is an HTTP status code that indicates that a server on the internet received an invalid response from another server or upstream service when attempting to fulfill a client request.

2. How do I know if the 502 Bad Gateway error is a client-side or server-side issue?  

To determine if the 502 Bad Gateway error is a client-side or server-side issue, you can try accessing the website on a different browser or device. If the website is down for everyone, then the problem is likely with the server. If the website is up for others, then you need to try some troubleshooting steps on your browser and computer.

3. What should I do if clearing my browser's cache doesn't fix the 502 Bad Gateway error?  

If clearing your browser's cache doesn't fix the 502 Bad Gateway error, you can try flushing your DNS cache or temporarily changing your DNS server to a third-party service like Google Public DNS. If the issue persists, you may need to check your site's error log for clues as to what caused the error.

4. How do I access my site's error log to troubleshoot the 502 Bad Gateway error?  

To access your site's error log, you can use the File Manager in your hosting account or an SFTP client like FileZilla. Look for a file called debug.log or error_log in your site's wp-content folder. Check for the last logged error to determine what caused the issue.

5. How do I deactivate my plugins and themes if I cannot access the WordPress dashboard due to the 502 Bad Gateway error?  

To deactivate your plugins and themes, you can rename the plugins or themes folder in the wp-content folder using the File Manager in your hosting account or an SFTP client. You can then try accessing your site again, and if it's up and running, you can log in to the WordPress dashboard and re-activate each plugin and theme one by one while refreshing the page.