How to Fix Error SCR-IN-0002? A Step-by-Step Guide

Do you want to know how to fix error SCR-IN-0002, well you have come to the right place, read this article and find out the causes and fixes for error SCR-IN-0002.     

by A Maria | Updated Apr 22, 2023

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What is Sim Registration Error SCR-IN-0002? 

The error message "ERROR SCR-IN-0002" is typically shown when there is an issue with the verification process that confirms your identity. During the online registration of your SIM card, you must upload a valid ID that corresponds to the details you submitted. The system then verifies whether the uploaded ID is valid and matches the information provided by you.

If the ID is not recognized, or there is a mismatch in the information, the system will show the "ERROR SCR-IN-0002" message.

How to Fix Error SCR-IN-0002? 

Here are some possible rephrased steps to fix the “ERROR SCR-IN-0002” message when encountering registration errors in Globe SIM:

Verify your ID information

  • Ensure that the information you provided during registration matches the information on your ID. This includes your full name, birthdate, and address. If there are any discrepancies, the system may not recognize your ID and display the “ERROR
  • SCR-IN-0002” message.

Check the quality of your ID

  • Make sure that the ID you uploaded is clear and readable. If the ID is blurry or unreadable, the system may not recognize it and display the “ERROR SCR-IN-0002” message.

Use a different ID

  • If you're still having problems uploading your ID, try using a different ID that is valid and matches the information you provided during registration.

Restart your phone

  • Turning off your phone and removing the SIM card and battery pack for about 30 seconds before turning the phone back on can refresh the connection to the network and may help to resolve the issue.

Try inserting the SIM into a different device

  • If restarting your phone does not work, you can try inserting your SIM card into a different device and checking if it gets a signal. If the other SIM card gets a signal, it could mean that your SIM card is broken and needs to be replaced.
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What are the Causes of the Sim Registration error SCR-IN-0002?

Incorrect information

  • One of the most common reasons for this error is providing incorrect information during the SIM registration process. Make sure that the personal information you provided, such as your name, address, and date of birth, matches the information on your ID.

Invalid ID

  • During SIM registration, you are required to provide a valid government-issued ID. If the ID you provided is not recognized or considered invalid, the system will display the "SCR-IN-0002" error.

Poor image quality

  • When submitting your ID, make sure that the image is clear and readable. If the image is blurry or low quality, the system may not be able to verify your identity, resulting in a registration error.

Network issues

  • Network issues such as poor signal strength, network congestion, or system maintenance can also cause registration errors.

SIM card issues

  • A faulty or damaged SIM card can prevent you from completing the registration process, resulting in the "SCR-IN-0002" error.

Technical issues

  • In rare cases, technical issues such as server errors or system glitches can cause the registration error. If this is the case, contacting your service provider may be necessary to resolve the issue.
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How to Fix Error SCR-IN-0002? - FAQs

1. What is the ERROR SCR-IN-0002 message?

The ERROR SCR-IN-0002 message is an error message that appears during the verification process that confirms your identity while registering your SIM card online.

2. Why am I getting the ERROR SCR-IN-0002 message?

The most common reason for receiving the ERROR SCR-IN-0002 message is that there is a problem with the verification process that confirms your identity. This error can occur if the ID you uploaded is not valid or does not match the information you provided during registration.

3. What should I do if I get the ERROR SCR-IN-0002 message?

If you get the ERROR SCR-IN-0002 message, you should check the information you provided during registration to ensure it matches the information on your ID. If there is a discrepancy, the system may not recognize your ID, and the error message may appear. You should also check the quality of the ID you uploaded and make sure it is clear and readable. If you are still having trouble, try using a different ID or inserting the SIM card into a different device.

4. Is there a way to prevent the ERROR SCR-IN-0002 message?

The best way to prevent the ERROR SCR-IN-0002 message is to ensure that the information you provide during registration matches the information on your ID, and that the ID is clear and readable. Additionally, ensure that the ID you are uploading is valid and recognized by the system.

5. Will my SIM card be deactivated if I get the ERROR SCR-IN-0002 message?

It is unlikely that your SIM card will be deactivated if you receive the ERROR SCR-IN-0002 message. However, if you are unable to resolve the issue, you may need to contact your service provider for further assistance.