How to fix Hisense Tv Remote not Working? Cause and Fixes

Still confused about How to Fix Hisense tv Remote Not Working, if you are clueless about this issue, then swipe down to know more about the Hisense tv Remote Not Working Cause and Fixes.

by A N Rahul | Updated Mar 31, 2023

Fresherslive

Hisense

Hisense is a Chinese multinational company that produces major appliances and electronics, with its headquarters located in Qingdao, Shandong Province, China. The company is best known for manufacturing televisions and has been the largest TV manufacturer in China by market share since 2004. Some of its products are sold to other companies as an OEM, under different brand names. Hisense has over 80,000 employees worldwide and has 14 industrial parks located in various countries, including the Czech Republic, South Africa, and Mexico. The company also operates 18 R&D centers across the globe. Hisense's products range from white goods, televisions, set-top boxes, and laptops to mobile phones, wireless modules, and optical components for the telecommunications and data communications industries. The company retails its products under various brand names, such as Toshiba, Gorenje, Sharp, Kelon, Hitachi, Asko, and Ronshen, in addition to its own brand name.

Causes of Hisense TV Remote not Working

There are several reasons why a Hisense TV remote may not work. One common cause is a temporary malfunction in the TV modules. In this case, performing a cold restart of the TV may resolve the issue. To do this, turn off the TV and unplug it from the power source. It's also important to unplug all HDMI and other devices connected to the TV. This will allow the TV to reset and potentially fix the remote control problem. After waiting for a few minutes, plug the TV back in and turn it on. Wait for the TV to fully start up and then try using the remote again. If the issue persists, it could be a problem with the remote itself. In this case, you can try replacing the batteries or contacting the manufacturer for further assistance.

How to fix Hisense TV Remote not Working Issue?

How to troubleshoot a Hisense TV remote not working?

If your Hisense TV remote is not working properly, you can troubleshoot it by following these steps:

  • Check the Remote’s Operation: Prior to troubleshooting remote issues with a Hisense TV, it is recommended to ensure the remote control is functioning properly. This can be done by opening the camera app on a phone and pointing it at the transmitter end of the remote. Pressing any button on the remote should result in a red beam appearing on the phone's camera if the remote is functioning correctly.
  • Check the Remote’s IR Through the Phone’s Camera: To troubleshoot a Hisense remote that is not working, check if the camera on your phone detects any signal from the remote's transmitter. If not, try replacing the batteries with a new pair. If the problem persists, check the remote for any stuck buttons and press each button multiple times. If the issue still persists, it may be time to try a new remote.
  • Perform a Cold Restart of the Hisense TV: A potential reason for the Hisense TV remote not working is a temporary issue with the TV modules. To potentially solve this problem, a cold restart of the Hisense TV may be necessary. To do this, turn off the TV and unplug it from the power source, as well as any connected HDMI or other devices. Additionally, remove the batteries from the remote and wait for 10 minutes before reinserting them. Afterward, plug the TV back into the power source, turn it on, and check if the remote is functioning properly.
  • Disable RemoteNow Accessibility Feature/App of the TV: If the Hisense remote is not working with the TV, it could be due to the interference caused by an accessibility feature such as RemoteNow. In such cases, disabling the problematic accessibility feature may help resolve the issue.
  • Use the Menu Button of the Remote to Switch its Transmission Mode: If the Hisense TV remote is not functioning properly, it could be because it is operating in a mode that is not supported by the TV. This is especially true for multi-mode remotes. To fix the issue, press the Menu button on the remote and change the mode of the remote to one that the TV supports. This should resolve the problem.
  • Use The Hisense TV Setup Assistant to Configure the Remote: If the Hisense TV and remote are not properly configured, they may not work together. In such a scenario, using the Hisense TV Setup assistant to set up the TV and remote may resolve the issue.
  • Update the Firmware of the Hisense TV to the Latest Build: If the firmware of the Hisense TV is outdated, it may result in the remote not working. To resolve this issue, updating the firmware of the Hisense TV to the latest version may solve the problem.
  • Reset the Hisense TV to the Factory Defaults: The Hisense TV may not respond to the remote commands if the firmware is damaged, leading to the issue. To resolve this problem, resetting the TV to its factory defaults may help.

By following these steps, you can troubleshoot the issue with your Hisense TV remote not working.

Why is Hisense TV not Turning ON?

If you are facing the issue of your Hisense TV not turning on, it can be resolved by power-cycling the television. This involves unplugging the TV from the wall, holding down the power button on the TV for 15 seconds, and then releasing it. After waiting for another 30 seconds, plug the TV back in. This method can help to reset the TV and fix any temporary glitches or issues that may be preventing it from turning on. If the TV still doesn't turn on, there may be a more serious issue with the TV's hardware. In this case, it's best to contact Hisense's customer support for assistance or take it to a professional repair service. It's also important to check if the TV is still under warranty before attempting any repairs or contacting customer support, as this can affect the repair process and costs.

Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

How to Fix Hisense TV Remote not Working-FAQs

1. Why is my Hisense TV remote not working?

There could be several reasons why a Hisense TV remote may not work, including malfunctioning TV modules, stuck buttons, unsupported remote mode, outdated firmware, or interference from accessibility features.

2. How can I troubleshoot my Hisense TV remote if it's not working?

To troubleshoot a Hisense TV remote that is not working, you can try the following steps: check the remote's operation, check the remote's IR through the phone's camera, perform a cold restart of the Hisense TV, disable RemoteNow accessibility feature/app, switch the transmission mode using the menu button, use the Hisense TV setup assistant to configure the remote, update the firmware to the latest build, or reset the Hisense TV to the factory defaults.

3. How do I perform a cold restart of my Hisense TV?

To perform a cold restart of your Hisense TV, turn off the TV and unplug it from the power source, as well as any connected HDMI or other devices. Remove the batteries from the remote and wait for 10 minutes before reinserting them. Afterward, plug the TV back into the power source, turn it on, and check if the remote is functioning properly.

4. What should I do if my Hisense TV remote still doesn't work after troubleshooting?

If your Hisense TV remote still doesn't work after troubleshooting, it could be a problem with the remote itself. In this case, you can try replacing the batteries or contacting the manufacturer for further assistance.