How to Fix Honkai Star Rail Controller Not Working? Simple Guide

Looking for how to fix Honkai Star Rail Controller not working? In this article, we will provide troubleshooting tips for Honkai Star Rail players who are experiencing problems.

by Ushapriyanga | Updated May 04, 2023

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Honkai Star Rail Controller Wiki

Honkai: Star Rail is a gacha role-playing game developed by miHoYo and published by miHoYo in China and its subsidiary HoYoverse worldwide. It was released on April 26, 2023, for Windows and mobile devices, and is set to be ported to PlayStation 4 and 5. The game is the fourth installment in the Honkai series and incorporates characters from Honkai Impact 3rd and gameplay elements from Genshin Impact.

The game was first revealed on the official Honkai: Star Rail YouTube channel in October 2021 and subsequently underwent three closed beta tests, with the final one taking place in February 2023. In April 2023, HoYo Verse announced that the game had 10 million pre-registered users. 

How to Fix Honkai Star Rail Controller Not Working?

  • Update Honkai Impact 3rd To ensure that Honkai Star Rail works properly, the first step is to update Honkai Impact 3rd to the latest version. Check your app store for updates and download them as soon as possible.
  • Check the Bluetooth Connection To connect the Honkai Star Rail Controller, ensure that Bluetooth is enabled on your device. Check that the controller is turned on and in pairing mode. Press and hold the power button until the LED light flashes to enter pairing mode.
  • Ensure Device Compatibility Make sure that your device meets the minimum requirements to use the Honkai Star Rail Controller. If your device is incompatible, you may need to use a different one.
  • Check for Physical Damage Inspect the Honkai Star Rail Controller for any physical damage or issues with the buttons. If it has been dropped or damaged, it may not work properly.
  • Reset the Honkai Star Rail Controller If other solutions do not work, try resetting the controller. Press and hold the power button until the LED light flashes rapidly, then release it. Pair the controller with your device again.
  • Check the Battery Level Ensure that the Honkai Star Rail Controller has enough battery charge to function properly. Connect the controller to a power source to recharge the battery.
  • Remove Interference Keep other devices away from the Honkai Star Rail Controller and your device to prevent interference with the wireless signal.
  • Reset Bluetooth Settings Reset the Bluetooth settings on your device by selecting the “Forget this device” option for the Honkai Star Rail Controller. Repair the controller with your device.
  • Update Device Drivers Ensure that the device drivers for the Honkai Star Rail Controller on your PC are up-to-date. Check the manufacturer’s website for any available updates.
  • Contact Customer Support Contact Honkai Impact 3rd customer support if none of the above solutions work or if you require a replacement controller.
  • Reinstall Honkai Impact 3rd If the Honkai Star Rail Controller is not working, try uninstalling and reinstalling Honkai Impact 3rd on your device.

Causes of Honkai Star Rail Controller Not Working

  • Outdated Game Version If you own Honkai Impact 3rd, you should know that it is frequently updated with new features and bug fixes. If you have an outdated version of the game, it may not work with the Honkai Star Rail Controller.
  • Connection Issues The Honkai Star Rail Controller connects to your device via Bluetooth. If there are any problems with the Bluetooth connection, there is a possibility that the controller will not work.
  • Compatibility Issues Not every device is compatible with the Honkai Star Rail Controller. It is important to ensure that your device meets the minimum requirements for the controller to function properly.
  • Physical Damage If the Honkai Star Rail Controller has been dropped or physically damaged, it may not work correctly. Make sure that all buttons are functioning correctly and that there is no visible physical damage on the controller.

How to Fix Honkai Star Rail Controller Not Working on PC?

  1. Try a Different Controller Another solution to consider is trying a different controller. Some controllers are not compatible with certain games, and using a different controller may resolve the issue. If you have another controller, try using it to see if it works with Honkai Star Rail.

  2. Check for Updates It is worth checking for any available game or controller firmware updates to resolve compatibility issues with Honkai Star Rail. Game updates can fix compatibility issues with controllers, while firmware updates can enhance controller performance.

  3. Mobile Device Doesn’t Support Controller If you are playing Honkai Star Rail on a mobile device, note that the game does not support controller inputs for iOS or Android devices at launch. While this may change in the future, players will need to use touchscreen controls. 

Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

How to Fix Honkai Star Rail Controller Not Working - FAQs

1. What should I do if my Honkai Star Rail Controller is not working with the game?

There are a few things you can try if your Honkai Star Rail Controller is not working with the game. First, make sure you are using an updated version of the game. If you are using an outdated version, it may not be compatible with the controller. You can also try using a third-party controller mapping software or trying a different controller altogether. Finally, make sure your controller is not physically damaged.

2. Why is my Honkai Star Rail Controller not connecting to my device via Bluetooth?

There are a few reasons why your Honkai Star Rail Controller may not be connecting to your device via Bluetooth. First, make sure that your device's Bluetooth is turned on and in range of the controller. If that doesn't work, try resetting the controller or your device's Bluetooth settings. If the problem persists, there may be an issue with the controller itself.

3. How do I know if my device is compatible with the Honkai Star Rail Controller?

To know if your device is compatible with the Honkai Star Rail Controller, you should check the minimum requirements for the controller to work correctly. Typically, the controller will work with most devices that have Bluetooth capabilities, but it is always.

4. What should I do if my Honkai Star Rail Controller is physically damaged?

If your Honkai Star Rail Controller has been physically damaged, it may not function properly. In this case, you may need to repair or replace the controller. If the damage is minor, such as a scratch or dent, you may still be able to use the controller, but if it is more severe, such as a cracked or broken casing, it may be unusable.