How to Fix Lenovo Camera Not Working? A Step-by-Step Guide
by Hemalatha R | Updated May 02, 2023
Lenovo Chromebook camera not working
Chromebooks are popular for their ease of use and portability, but like any device, they can experience issues from time to time. One common issue that Chromebook users may encounter is a malfunctioning camera. If you're experiencing this problem, there are a few steps you can take to troubleshoot the issue and get your camera working again.
The first step is to turn off your Chromebook and then turn it back on. This may seem like a simple solution, but it can often resolve technical issues with the device. Once you've restarted your Chromebook, try to use the camera in another app, such as Google Meet or another video conferencing app. If the camera works in that app, it suggests that the problem may be with the app you were originally trying to use.
If the camera still isn't working, the next step is to uninstall the app where it isn't working, and then reinstall it. To do this, go to the Chrome Web Store and find the app that you're having trouble with. Click on "Remove" to uninstall the app, then click on "Add to Chrome" to reinstall it. This will reinstall the app with its default settings, which may resolve any issues that were preventing the camera from working.
It's important to note that if you're still having issues with the camera after trying these steps, there may be a hardware problem with your Chromebook's camera. In this case, you may need to contact technical support or take your device to a professional technician for repairs.
In addition to these steps, there are a few other things you can try to troubleshoot camera issues on your Chromebook. First, make sure that the camera is enabled in your settings. To do this, click on the time in the bottom right corner of your screen, then click on the settings icon. Under "Device," click on "Displays," and make sure that the camera is set to "On."
How to fix Lenovo camera not working?
Lenovo laptops are popular devices for both personal and professional use. They come with built-in cameras that allow you to participate in video calls and take pictures. However, like any technology, they can sometimes experience issues. One common issue that users face is a malfunctioning camera. Fortunately, there are several steps you can take to fix it.
Step 1: Turn On the Camera
If your Lenovo laptop is a newer model, there may be a switch near the camera that either covers or opens the built-in Lenovo camera lens. Make sure that the switch is open to enable the camera. Otherwise, any app that uses the camera will show a blank image.
Step 2: Check the Program Settings
If your camera is turned on but still not working, check the program settings. Ensure that the program you are trying to use with the camera has the camera selected. A Lenovo laptop camera will typically appear as an Integrated Camera. Select it as the default camera in the app if it's not already selected.
Step 3: Resolve Software Conflicts
If your camera is in use, and no program appears to be using the webcam, then a malicious program may be hijacking the camera. Check to see if the light indicating that the camera is in use is on. If it is, you'll need to find and close the program currently using the camera before using it in another. Use the Task Manager to force-quit a program that is frozen or refuses to close.
Step 4: Check the Camera's Privacy Settings
Check the camera's privacy settings to ensure that they are not preventing the camera from working. Open the Camera Privacy Settings in Windows Search and ensure that the Allow apps to access your camera toggle is On. Also, find the program you want to use with your webcam in the list below and make sure its toggle button is On.
Step 5: Restart Your Laptop
Restarting your laptop can resolve unusual bugs or configuration issues. It will also close software using the camera in the background, freeing up the camera for other apps.
Step 6: Check if the Camera is Working
Perform a Windows Search for the Camera app and open it. If the app detects your Lenovo laptop camera and displays an image, the camera is working, and the issue is with the software you're attempting to use. Troubleshoot the program, such as Zoom or Microsoft Teams, instead of your Lenovo laptop's camera.
Step 7: Check for and Install Updates
Open Windows Update and use it to install any Windows and driver updates that are available. Doing this will fix known bugs or configuration issues that recent software and driver updates resolved.
Step 8: Manually Check for and Install Driver Updates
Visit Lenovo's support page and select Detect Product. It will download Lenovo Support Bridge. Install and launch the tool, then use it to scan for driver updates. Install any available, including those not related to the camera, and restart the laptop.
Step 9: Manually Reinstall the Camera
Perform a Windows Search for Device Manager and open it. Find the Cameras category in the list of devices and expand it. Right-click on Integrated Camera and select Uninstall Device. Also, select the Delete Driver Software checkbox. Find the Action menu at the top of the window. Open it and then choose Scan For Hardware Changes. The Integrated Camera should appear again.
If none of the steps above resolved the issue, the fault is likely a hardware defect with the camera. Contact Lenovo support for further troubleshooting and repair. If you need a camera sooner than later, consider using an external webcam. Following the steps outlined above should help you resolve most Lenovo laptop camera problems.
Causes of Lenovo Camera not Working
Lenovo laptops are known for their quality, reliability, and cutting-edge features, including built-in webcams. However, like any other device, these cameras can experience issues that prevent them from working properly. If you're experiencing problems with your Lenovo laptop camera, there are several possible reasons why this might be happening.
One common issue is that you may not have selected the camera in the program you're using. For example, if you're trying to make a video call using Skype or Zoom, you need to make sure that you've selected the right camera. If you have an external camera connected, you need to select the internal camera to make it work.
Another possible reason is that the program you're using doesn't recognize the camera. In this case, you may need to update the software or try using a different program. It's also possible that another program is already using the camera, so make sure to close any other programs that may be using the camera before trying to use it.
Privacy settings can also be a factor in Lenovo laptop camera problems. If your privacy settings are blocking the camera, you need to adjust the settings to allow the camera to work. This is especially true if you've recently installed a new antivirus program or made any other changes to your system's security settings.
Another common issue is that the camera driver has encountered an error. In this case, you may need to reinstall the driver or update it to the latest version. You can download the latest driver from the Lenovo website or use the device manager on your laptop to update it. Windows may also fail to recognize the camera properly, which can cause it to malfunction. If this is the case, you may need to troubleshoot your Windows settings or reinstall the operating system altogether.
Finally, if none of the above solutions work, it's possible that your laptop's firmware has encountered an error or that the camera itself is defective. In these cases, you may need to contact Lenovo's technical support or take your laptop to a professional technician for repairs.
How to Fix Lenovo Camera Not Working? - FAQs
If you have a newer model Lenovo laptop (2018 and newer), there may be a switch near the camera that either covers or opens the built-in Lenovo camera lens. If it is closed, any app that uses the camera will show a blank image. Check this switch to make sure your camera is not disabled.
Check the settings of the program you're trying to use with your Lenovo laptop's camera. Maybe Zoom isn't set to use the camera. A Lenovo laptop camera will likely appear as an Integrated Camera. Select it as the default camera in the app if it's not already selected.
If the camera light indicating it's in use is on, a program is currently using the camera. Only one program can use a camera at a time, so you'll need to find and close the program currently using the camera before using it in another. Our guide on how to force-quit a program in Windows can be useful if the program using your webcam is frozen or refuses to close.
If the camera is in use and no program open appears to be using the webcam, then a malicious program may be hijacking the camera. Install and run an antivirus if you don't have one already.
If the problem persists, the fault is likely a hardware defect with the camera. Contact Lenovo support for further troubleshooting and repair. If you need a camera sooner than later, consider using an external webcam.