How to fix Microphone not working on Microsoft Teams?
by Rubaditsha | Updated Mar 14, 2023
Are you struggling to get your microphone working on Microsoft Teams? It can be frustrating to have audio issues during an important meeting or presentation. Fortunately, there are several simple solutions to troubleshoot and fix microphone problems in Teams. In this article, we'll walk you through the steps to get your microphone up and running, whether you're on a PC or a Mac. So, if you want to learn how to fix microphone issues in Microsoft Teams, keep reading!
Microsoft Teams
Microsoft Teams is a collaboration and communication platform developed by Microsoft. It is part of the Microsoft 365 suite of productivity apps and services and is designed to bring teams together in a single workspace where they can chat, collaborate on files, hold meetings, and more.
Teams allow users to create channels for specific topics or projects, where team members can communicate through text, voice, or video. Users can also share files and collaborate on documents within Teams, making it a powerful tool for teamwork and project management.
Teams also include features such as video conferencing, screen sharing, and the ability to integrate with other apps and services such as SharePoint, OneNote, and Power BI. It also supports third-party apps and integrations through its app store.
Microsoft Teams is available on desktop, mobile, and web platforms, making it accessible to teams regardless of their location or device. It is widely used by businesses and organizations of all sizes, as well as by educational institutions for remote learning and collaboration.
Overall, Microsoft Teams is a comprehensive platform that enables teams to work together effectively and efficiently, with a wide range of features and tools designed to enhance collaboration and communication.
How to fix Microphone not working on Microsoft Teams?
Check for updates
If you are experiencing difficulty with others being unable to hear you during Teams calls or meetings, or if the audio from your microphone is not being detected, it is recommended that you ensure that you have the most recent updates installed on your Windows or Mac OS operating system, as well as the latest version of the Teams application.
To verify if updates are needed, navigate to the Teams application and select your profile picture located in the upper-right corner. From there, click on the "Check for updates" option. If any updates are available, they will typically install in the background without requiring any additional action from you. By ensuring that you have the latest software and application updates, you may be able to resolve any microphone issues that you are experiencing during Teams calls and meetings.
Check if your microphone is in use
To ensure that you can effectively use your microphone in Teams, it is recommended that you take a few steps. First, close any other applications that might be utilizing your microphone, such as Skype or FaceTime. If you are using an external microphone, try unplugging it and then plugging it back in to ensure that it is properly connected.
Additionally, restarting your device may prove helpful in resolving any microphone issues. By taking these actions, you may be able to successfully utilize your microphone in Teams without interruption.
Make a test call
To ensure that your microphone is working properly in Teams, you can conduct a test call. To do this, click on your profile picture and then select Settings followed by Devices. From there, choose Make a test call under Audio devices.
During the test call, you'll be able to see how your microphone, speaker, and camera are functioning. The Test Call Bot will provide you with instructions to record a brief message, which will then be played back to you. Once the test call is complete, you'll receive a summary, and you can adjust your device settings as needed.
Please note that the test call feature is currently only available in English, but additional languages are expected to be added soon. Microsoft will immediately delete your test recording after the call, and it will not be retained or used in any way. Additionally, the test call feature is not currently available for Teams on the web.
Troubleshooting for Windows
If you are still having trouble with your microphone, here are some more solutions to try:
Check your app permissions
If you are facing issues with your microphone on Teams, you may need to adjust your privacy settings. To do this, follow the steps below:
- Open the Settings menu on your device.
- Click on the Privacy option.
- Select Microphone.
- Check if the Microphone access for this device setting is turned on. If it's not, turn it on.
- If the setting is already on, turn it off, and then turn it back on again.
- Close all other applications and restart your device.
Check your drivers
If your microphone isn't functioning in Windows 10, it could potentially be due to issues with your drivers. Follow the step-by-step instructions provided in this link to check your Windows drivers.
Troubleshooting for Mac OS
If you are still having trouble with your microphone, here are is another solution to try:
Check your app permissions
To ensure that your microphone is properly configured in macOS, you may need to adjust your privacy settings. Here are the steps to follow:
- Open the System Preferences menu on your Mac.
- Click on the Security & Privacy option.
- Select the Privacy tab.
- Choose Microphone from the options on the left-hand side.
- Make sure that Microsoft Teams is selected so that it can access your microphone.
- Close any applications that are currently running and restart your device for the changes to take effect.
Troubleshooting for Teams on the web
If you're using Teams on the web, here is something you can do to make sure your microphone and camera are set up properly:
Check your browser settings
It's crucial to ensure your browser permissions and settings are configured properly for Teams to function correctly with your camera and/or microphone.
Note that currently, Teams on the web is compatible with Chrome, Edge, Firefox, and Internet Explorer 11.
Regardless of the browser you're using, you can begin by accessing the settings (or options) menu and locating the microphone and camera settings.
For instance, in Chrome:
Navigate to Settings > Privacy and Security > Site Settings > View permissions and data stored across sites.
Next, enter "teams.microsoft.com" in the search bar.
Select the "teams.microsoft.com" option from the "Microsoft.com" group, and scroll down to configure the Microphone and Camera settings to allow access to these devices.
Why is my Microphone not working on Microsoft Teams?
If your microphone is not working on Microsoft Teams for Mac, there could be several reasons why this is happening. Here are some possible solutions to troubleshoot the issue:
The microphone not properly connected and turned on.
- Make sure your microphone is connected to your Mac and turned on. You can check this by going to System Preferences > Sound > Input. You should see your microphone listed and the input volume meter moving when you speak into it.
Issue in Microphone settings in Microsoft Teams.
- Open Microsoft Teams and click on the "Settings and more" (three-dotted) menu located in the top-right corner of the screen. Select "Settings" and then click on "Devices" from the left navigation pane. Make sure your microphone is selected from the "Audio devices" section. Click on "Make a test call" to verify that your microphone is working properly.
Microsoft Teams not having permission to access your microphone.
- Go to System Preferences > Security & Privacy > Privacy > Microphone. Make sure Microsoft Teams is checked off so that it has permission to access your microphone.
How to fix Teams Microphone not working?
If your microphone is not working in Microsoft Teams, there are several things you can try to troubleshoot the issue:
Check your microphone settings in Teams
Open Teams and click on your profile picture in the top right corner, then click on "Settings". Click on "Devices" from the left-hand menu and make sure your microphone is selected from the "Audio devices" section. Click on "Make a test call" to check if your microphone is working properly.
Check if your microphone is properly connected and turned on
Make sure your microphone is connected to your computer and turned on. You can check this by going to your computer's sound settings.
Check if Teams has permission to access your microphone
Go to your computer's settings and check if Teams has permission to access your microphone. If it does not, you may need to grant it permission.
Restart Teams
Sometimes simply restarting Teams can resolve the issue.
Restart your computer
If none of the above solutions work, try restarting your computer. This can help resolve any software issues that may be causing the microphone to not work.
Try using a different microphone
If you have access to another microphone, try using it to see if the issue is with your microphone or with Teams.
Update Teams
Make sure you have the latest version of Teams installed. Sometimes updating the app can resolve issues with the microphone not working.
How to fix microphone not working on microsoft teams: FAQs
Microsoft Teams is a collaboration and communication platform developed by Microsoft. It is part of the Microsoft 365 suite of productivity apps and services, and is designed to bring teams together in a single workspace where they can chat, collaborate on files, hold meetings, and more.
Microsoft Teams offers features such as creating channels for specific topics or projects, communicating through text, voice, or video, sharing files and collaborating on documents within Teams, video conferencing, screen sharing, integration with other apps and services such as SharePoint, OneNote, and Power BI, and support for third-party apps and integrations through its app store.
If the microphone is not working on Microsoft Teams, you can try these troubleshooting steps:
- Check the current microphone configuration within the app settings by going to Settings > Devices > Audio devices.
- Make sure the microphone is properly connected and turned on.
- Allow third-party apps to access the microphone by going to App permissions and turning on the toggle switch for Media.
- Check the privacy settings of Microsoft Teams in the system preferences to ensure it has permission to access the microphone.
- Restart Microsoft Teams or your Mac.
- Try using a different microphone or updating Microsoft Teams to the latest version.
There could be several reasons why your microphone is not working on Microsoft Teams for Mac. You can troubleshoot the issue by checking if your microphone is properly connected and turned on, checking the microphone settings in Microsoft Teams, ensuring that Microsoft Teams has permission to access your microphone in the system preferences, restarting Microsoft Teams or your Mac, or trying a different microphone.