How to Fix Netflix Error Code M7361-1253? Complete Guide

Netflix binge-watchers must be aware of how to fix Netflix Error Code M7361-1253, as users often face the Netflix Error Code M7361-1253, so read this article and find out its causes and fix.

by Hemalatha R | Updated May 02, 2023

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What is Netflix Error Code M7361-1253?

Netflix has revolutionized the way we consume entertainment content. However, like any other streaming service, it is not immune to occasional glitches and errors. One such error is the Netflix Error Code M7361-1253, which can be frustrating for users who encounter it. In this article, we will discuss what this error code means and how you can resolve it.

When you encounter the Netflix Error Code M7361-1253, you may see the following message on your screen: "Whoops, something went wrong... Unexpected error. Netflix Error Code M7361-1253." This error message typically appears when you are trying to stream content on Google Chrome.

So, what exactly does this error code mean? Well, it usually indicates that Google Chrome needs an update to play Netflix content, or that the data stored on your device needs to be refreshed. This error can occur due to various reasons, such as an outdated browser, corrupted files, or an unstable internet connection.

How to fix Netflix Error Code M7361-1253?

Fortunately, there are several ways to fix this error code, and we'll go through them step by step.

Fix #1: Restart The Device

Restarting the device is always a good place to start, and a quick restart could solve the m7361-1253 error code. Sometimes, if you unplug headphones before plugging them back in fast, the error can occur.

Fix #2: Disable And Re-Enable Hardware Acceleration

Hardware Acceleration is a Chrome feature that is supposed to enhance your experience, but it can sometimes cause issues like mouse lags. If you see the m7361-1253 error code and you have Hardware Acceleration enabled, then try disabling it and re-enabling it like this:

  • Open Chrome
  • Go to Settings (the button in the top right with three dots)
  • Go to Advanced Settings
  • Select System
  • Go to ‘Use Hardware Acceleration When Available'
  • Disable it
  • Re-enable it
  • Restart Chrome
  • Open Netflix and see if the error has been fixed.

Fix #3: Try Some Browser Fixes

Because your browser might be the cause of the m7361-1253 error code on Netflix, you can apply some fixes to see whether that solves it, including these:

  • Clear out the cookies
  • Restart the browser
  • Try another browser
  • There might be corrupt cookies in the Netflix folder. This is how to clear them out:
  • Go to http://www.netflix.com/clearcookies
  • Clear out these cookies
  • You will be redirected from Netflix back to the Home screen
  • Sign into Netflix with your login and password
  • See whether the error code persists
  • Restarting your web browser is a simple fix that sometimes helps with the m7361-1253 error code:
  • Close Chrome or whichever browser you are using
  • Restart it
  • Login to your Netflix account
  • See whether it is error-free now.
  • If neither of those fixes solve the error, it's a good idea to try another browser. You need to choose one which supports HTML5 so your PC is optimized for Netflix playback.
  • Download the newest version of Chrome, Opera or Firefox (something you weren't using when you got the error)
  • Connect to Netflix and launch it.
  • If you still don't have success, you need to contact your internet service provider.

Fix #4: Does Your ISP Support Netflix?

Occasionally, the reason behind Netflix errors like m7361-1253 or m7353-5101 can be your internet service itself. Ask your ISP whether Netflix has restricted access. A lot of public WiFi networks do restrict access to high bandwidth-users such as streaming video services. Of course, you can use cellular data to play Netflix, but even that is a lot slower than DSL or cable.

Fix #5: Check The Antivirus

Sometimes, the error is caused by an over-zealous antivirus program or firewall clashing with the Netflix web player. This is how to resolve such an issue:

  • Disable all firewalls and antivirus programs
  • See whether it works
  • If Netflix does start working again after this fix, you need to update your antivirus software.
  • But if it still doesn't work after doing this, you will need to contact your antivirus provider or consider an alternative.

Fix #6: Update Google Chrome

  • Click on "More" in the upper right corner of your browser.
  • Select "Help" and then click "About Google Chrome".
  • Wait for Chrome to automatically check for any new updates.
  • If an update is found, click "Relaunch" to install it.
  • After Chrome restarts, try accessing Netflix again.

Cause of Netflix Error Code M7361-1253

Netflix error code M-7361 is a common error that can occur when trying to stream content on Netflix. While this error can be frustrating, there are several potential causes and solutions to try.

One of the most common reasons for the error is a problem with network connectivity. This issue is most frequently related to the Chrome web browser. Another potential cause is hardware acceleration. While this feature of Chrome is meant to help pages load faster, it can sometimes create issues when streaming Netflix. Stored cookies and cached data can also cause this error.

It's also possible that your browser doesn't support HTML5, which is required for Netflix to work correctly. In some cases, the M-7361 error may be caused by an overzealous antivirus program or firewall that's preventing Netflix from working correctly. 

Netflix

Netflix is an online streaming service that offers a wide range of movies, TV shows, and documentaries to its subscribers. The platform was launched in 1997 in the United States as a DVD rental service, but it later shifted its focus to streaming content over the Internet.

Netflix is now available in more than 190 countries worldwide, and it has a diverse selection of content that includes both original productions and licensed content from other studios and networks. Subscribers can access Netflix on a wide range of devices, including smartphones, tablets, smart TVs, and gaming consoles, and the platform allows users to download content for offline viewing.

Netflix has also received critical acclaim for its original programming, including shows like Stranger Things, The Crown, and Narcos. The company has revolutionized the entertainment industry and disrupted traditional television and film distribution models with its innovative approach to content creation and distribution.

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How to Fix Netflix Error Code M7361-1253? - FAQs

1. What is Netflix error code M-7361?  

Netflix error code M-7361 is an error message that may appear when trying to stream content on Netflix. This error usually means Google Chrome needs an update to play Netflix, or that data stored on your device needs to be refreshed.

2. What should I do if I encounter error code M-7361 on Netflix?  

If you encounter error code M-7361 on Netflix, you can try restarting your device and web browser, disabling hardware acceleration, clearing cookies and cache data, using a different web browser that supports HTML5, and contacting your internet service provider if the issue persists.

3. Why does hardware acceleration cause error code M-7361 on Netflix?  

Hardware acceleration is a feature of the Chrome web browser that enhances browsing speeds by offloading some tasks from the CPU to the GPU. However, this feature can sometimes create streaming issues with Netflix due to conflicts with other applications or outdated graphics drivers.

4. How do I clear cookies and cached data on my browser to resolve error code M-7361 on Netflix?  

To clear cookies and cached data on your browser, go to the browser settings and locate the option to clear browsing data. Select the option to clear cookies and cached data and choose the time range for which you want to delete the data. Once done, restart your browser and try streaming content on Netflix again.

5. What should I do if my web browser doesn't support HTML5 and I get error code M-7361 on Netflix?  

If your web browser doesn't support HTML5, you can try using a different browser that does support it, such as Chrome, Firefox, Safari, or Microsoft Edge. Alternatively, you can update your current browser or switch to a compatible device that supports HTML5.