How to Fix Netflix Error Code U7363-1260-8004b823?
by A Maria | Updated Jun 27, 2023
What is Netflix Error Code U7363-1260-8004B823?
The U7363-1260-8004B823 error code is commonly encountered on Windows computers and laptops. This error typically points to a problem with stored information or settings on the system.
To resolve this issue, it is necessary to clear the conflicting stored information or settings that are causing the error. When confronted with the U7363-1260-8004B823 error code, it signifies that certain data or configurations on your Windows device have become corrupted or are in conflict with each other.
How to Fix Netflix Error Code U7363-1260-8004B823?
Fix 1: Restart Netflix
Fix 2: Ensure Your Internet Is Working
Fix 3: Check for Updates
Fix 4: Update Microsoft Silverlight
If you are using a Windows device, check if you have an outdated version of Silverlight. Update Silverlight to the latest version.
Fix 5: Delete the Mspr.Hds File
Follow these steps:
a. Press Win + E to open File Explorer.
b. Go to your System Drive.
c. Search for the mspr.hds file and delete it.
d. Reboot your computer to allow it to create a new and error-free mspr.hds file automatically.
Fix 6: Reset the Netflix App
If the error still occurs, you can try resetting the Netflix app.
Fix 7: Uninstall and Reinstall Netflix
From the Start menu, type Netflix.
Right-click or tap and hold the Netflix app.
Select Uninstall.
Select Uninstall again.
Reinstall the Netflix app
From the Start menu, select Store.
Select Search from upper right corner of the screen.
Type Netflix and press Enter.
Select Netflix from the results.
Select Install.
If you are prompted to sign in, sign in with your Microsoft information.
Once installation is complete, launch the app and try Netflix again.
Cause of Netflix Error Code U7363-1260-8004B823
The U7363-1260-8004B823 error code on Netflix is not specific to the streaming service itself but rather related to the Windows system. This error is primarily associated with Microsoft Silverlight, which is a technology used by Netflix for streaming content. There are two common causes for this error to occur.
Outdated Version of Microsoft Silverlight
Corrupt Netflix App
It is important to note that the error code U7363-1260-8004B823 is specific to the Windows system and relates to the compatibility between Microsoft Silverlight and the browser or the Netflix app. By addressing these potential causes, you can effectively resolve the error and resume streaming your favorite shows and movies on Netflix.
Netflix
Netflix, Inc. is a famous American production business and subscription-based over-the-top television streaming service located its headquarters in Los Gatos, California. As the software was established in 1997 by creators named Reed Hastings and Marc Randolph in Scotts Valley, California, where it provides a library of movies and various different kinds of TV shows through distribution agreements with the production in addition to releasing its own works, dubbed by the Netflix Originals.
As of January 2023, the active number of Netflix subscribers was over 230 million, with 74.3 million people being in the United States and Canada, 76.7 million people in Europe, in the Middle East, and Africa, 41.7 million people in Latin America, and overall with 38 million people in the Asia-Pacific area. Except for 4 countries where Netflix is not accessible such as Mainland China, Syria, North Korea, and Russia.
How to Fix Netflix Error Code U7363-1260-8004B823 - FAQs
The U7363-1260-8004B823 error code is commonly encountered on Windows computers and laptops. This error typically points to a problem with stored information or settings on the system. To resolve this issue, it is necessary to clear the conflicting stored information or settings that are causing the error. When confronted with the U7363-1260-8004B823 error code, it signifies that certain data or configurations on your Windows device have become corrupted or are in conflict with each other.
To fix the U7363-1260-8004B823 error code on Netflix, you can follow these steps:
Restart Netflix by quitting the app and disconnecting/reconnecting your device from the internet.
Ensure your internet connection is working properly by restarting your router and checking other apps or websites.
Check for updates on your device's firmware, web browser, and Netflix app, and install them if available.
Update Microsoft Silverlight to its latest version if you are using a Windows device.
Delete the mspr.hds file if it is corrupted, and allow your computer to create a new one.
Reset the Netflix app or reinstall it if necessary.
The U7363-1260-8004B823 error code on Netflix is generally caused by two main factors:
Outdated Version of Microsoft Silverlight: If the default browser on your Windows system is using an older version of Microsoft Silverlight, it can lead to compatibility issues with Netflix.
Corrupt Netflix App: A corrupt installation of the Netflix app on your device, where the app's files or configurations are damaged or incomplete, can trigger the error code when streaming content.
Netflix is a well-known American production company and subscription-based streaming service headquartered in Los Gatos, California.
As of January 2023, Netflix had over 230 million active subscribers worldwide. This includes 74.3 million subscribers in the United States and Canada, 76.7 million in Europe, the Middle East, and Africa, 41.7 million in Latin America, and 38 million in the Asia-Pacific region. Netflix has gained popularity for its diverse range of content and has become a leading streaming service globally.