How to Fix Netflix Error Code U7381-1204? Know its Cause

Do you know How to Fix Netflix Error Code U7381-1204? If not, then check here the guide to fix the Netflix Error Code U7381-1204 and know its cause.

by T Santhosh | Updated May 13, 2023

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What is Netflix Error Code U7381-1204?

If you are an avid Netflix user, encountering the error code U7381-1204 can be quite frustrating. However, there are a few reasons why this error message may appear on your screen. One possible cause of this error code is that the Netflix server is down or experiencing some technical issues. This can happen from time to time, and it's important to remember that these issues are usually resolved within a short period.

Another reason why the u7381-1204 error code may appear is that the device you're using to access Netflix is not compatible with the service. It's worth noting that Netflix is compatible with a wide range of devices, including smartphones, tablets, smart TVs, and gaming consoles.  Lastly, the u7381-1204 error code can also indicate that your Netflix account has been cancelled or is no longer in good standing. If you're experiencing this issue, it's advisable to check your account status and payment information. If there's an issue with your account, you can contact Netflix customer support for assistance.

How to Fix Netflix Error Code U7381-1204? 

1. Download the title again

  • To delete a title from your device, begin by clicking or tapping the Menu icon. 
  • Next, select "My Downloads" and click or tap the edit icon located in the upper right corner of the screen.
  • Once you've done this, you can select the title you wish to delete by checking the box next to it. 
  • Finally, click or tap the delete icon to remove the title from your device.
  • If you want to download the title again at a later time, simply go through the process of downloading it again from the appropriate source. 
  • Keep in mind that deleting the title will also delete any saved data associated with it, so be sure to back up any important information before removing it from your device.

2. Restart your device

To fix the error code U7381-1204 on Netflix, begin by opening the Settings app on your device. From there, navigate to the "System" and "Advanced" settings. Select "Restart," and confirm by selecting "Yes" when asked if you want to restart your device.

After your device restarts, enter your password to continue. Next, return to the Settings app and repeat the previous steps to restart your device once more.Once your device has restarted again, return to the main screen and open the Netflix app. Tap on the three lines in the top left corner and select "Error code." From there, choose "U7381-1204" and tap on "Fix."

After your device restarts again, you will be prompted to enter your password once more. Once you've done this, you should be able to watch your Netflix content as normal.It's important to note that this error can occur due to issues with your device's network connection or with Netflix's servers. If the steps above do not resolve the issue, you may need to troubleshoot your network connection or contact Netflix support for further assistance.

3. Check your internet connection

To troubleshoot Netflix error code u7381-1204, you can open your internet browser and type in "netstat -an". This command will display all the active internet connections on your computer. Then, type in "netstat -an | less" to view the connections in an easier-to-read format.

You should look for any errors that may be causing the Netflix error code. If you find any errors, try to fix them by following the instructions that are provided. This could involve resetting your internet connection, updating your network drivers, or disabling any antivirus or firewall software that may be interfering with your Netflix connection. Once you have resolved any errors, try accessing Netflix again to see if the error code has been resolved.

4. Update your Netflix app

To fix the Netflix app error code, u7381-1204, you need to update your Netflix app. Here are the steps you need to follow:

  • Launch the Netflix app on your device.
  • Tap on the three lines in the top left corner of the screen to open the menu.
  • Select Settings from the menu.
  • Tap on the Profile option and then select Updates.
  • If you are using a Wi-Fi connection, select the Update Now button. If you are using a cellular connection, select the Update Later button.
  • Enter your Netflix account password.
  • Select one of the available updates.
  • If you are using a cellular connection, you will be prompted to select a network.
  • Tap on the Update Now button to start the update process.
  • Wait for the update to complete. You will be notified when it is done.
  • Once the update is complete, sign in to your Netflix account and enjoy the updated app.
  • Updating your Netflix app will help ensure that you have the latest bug fixes and security updates, which can help resolve the u7381-1204 error code. If you continue to experience issues after updating your app, you may need to contact Netflix support for further assistance.

5. Clear your app data

To resolve Netflix app errors on your device, you can clear the app data by following these steps:

  • Open the "Settings" app on your device.
  • Look for the "Storage" option under the "General" section and tap on it.
  • Scroll down to find the Netflix app and tap on it.
  • Tap on the "Clear App Data" option. This will delete all the temporary data stored by the Netflix app.
  • A pop-up will appear asking for confirmation. Enter your Netflix account email address and password, and then tap "Clear Data."
  • Tap "OK" to confirm the deletion of the app data.

Clearing the app data will remove any corrupt files that may be causing the error and reset the app to its default settings. Once you have cleared the data, you can reopen the Netflix app and log in to your account to see if the error has been resolved.

6. Contact Netflix customer service

To begin resolving the issue with Netflix, access their website on your device and sign in to your account. Locate the "Help" menu item, usually located in the top left corner of the screen, and click on it. You will be directed to the "Help" page where you should select "Contact Us." Fill in the necessary information on the "Contact Us" page, and then click the "Send" button. Click here for Netflix Contact Us page.

You will receive an email from Netflix containing a link to a "Contact Us" form on their website. Provide your account ID, the error code that you received, and your device's serial number on the form. Once you have submitted the form, Netflix will contact you to assist you in resolving the issue.

Causes of Netflix Error Code U7381-1204

There are actually a few potential causes of the Netflix error code U7381-1204. One possibility is that the Netflix server itself is experiencing some technical difficulties or is down for maintenance. This can happen from time to time and is usually resolved relatively quickly.

Another cause of this error code could be an issue with the device you're using to access Netflix. It's possible that your device is not compatible with the streaming service, or that there is an issue with your internet connection. In some cases, outdated software or settings on your device could also cause this error code to appear.

Finally, the U7381-1204 error code could indicate that there's an issue with your Netflix account. If your account has been cancelled or is no longer in good standing, you may not be able to access the service and could encounter this error code.With a bit of troubleshooting, you should be back to streaming your favorite shows in no time.

Netflix

Netflix Inc. is a media company headquartered in Los Gatos, California. The company was founded by Reed Hastings and Marc Randolph in Scotts Valley, California in 1997. Netflix offers an over-the-top subscription video on-demand service that includes an array of original films and television series commissioned or purchased by the company, as well as third-party content obtained from other distributors.

Netflix is the first streaming company to become a member of the Motion Picture Association. Netflix started by selling and renting DVDs by mail, but they ceased the sales business within a year to focus solely on DVD rentals. In 2007, the company introduced streaming media and video on demand services. After expanding to Canada in 2010, Netflix further expanded to Latin America and the Caribbean. In 2011, the company began to acquire and produce original content, starting with the political drama series House of Cards. By 2022, half of Netflix's library in the United States comprised original productions. The company also ventured into other categories, including video game publishing via the Netflix service.

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How to Fix Netflix Error Code U7381-1204 - FAQs

1. What does Netflix Error Code U7381-1204 mean?

This error code indicates that there is an issue preventing Netflix from playing content on your device.

2. Why does Netflix Error Code U7381-1204 occur?

This error code can occur for several reasons, including Netflix server downtime, compatibility issues with your device, or problems with your Netflix account status.

3. How can I fix Netflix Error Code U7381-1204?

There are several potential fixes for this error code, including restarting your device, clearing your browser cache and cookies, updating your device's firmware, and ensuring that your Netflix account is in good standing.

4. Can Netflix Error Code U7381-1204 occur on any device?

Yes, this error code can occur on any device that you use to access Netflix, including smart TVs, gaming consoles, mobile devices, and desktop computers.

5. Will contacting Netflix support help with Error Code U7381-1204?

Yes, Netflix support can provide assistance with resolving this error code. You can contact Netflix support via their website, chat, or phone to get help with troubleshooting this issue.