How to Fix Oculus Go Controller Not Working? A Step-by-Step Guide

People are curious to know how to fix Oculus Go controller not working, if you are experiencing an issue with your Oculus Go Controller, then read this article to fix the issues.  

by Alaguvelan M | Updated Apr 07, 2023

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Oculus Go

Facebook Technologies, in collaboration with Qualcomm and Xiaomi, developed the Oculus Go, a virtual reality headset. Unlike other VR devices, the Go is a standalone gadget that requires no external connection to function. Released on May 1, 2018, the Go was Facebook's inaugural all-in-one VR headset, equipped with a Qualcomm Snapdragon 821 chipset, and a single 5.5-inch LCD display. The headset has a refresh rate of either 60 or 72 Hz, and a resolution of 1280 × 1440 pixels per eye, varying according to the application. The headset uses Fresnel lenses, offering a 101-degree field of view, and has a display fidelity of 12.67 pixels per degree. The wireless controller, which functions like a laser pointer with non-positional 3-degrees-of-freedom tracking, is ideal for seated or static-standing activities but not for room-scale applications. Despite its early positive reviews and sales, some users reported problems with the headset, including its integration with Gear VR. Nonetheless, the Go was a crucial milestone in Oculus' development, propelling the company to upgrade the store and interface to another platform, resulting in the Gear VR's discontinuation. Oculus continued to build on its successes with the Rift and Quest series, including the highly successful Quest 2, which delivers a more updated VR experience.

How to Fix Oculus Go Controller Not Working?

If you're having trouble using your Oculus GO controller, such as difficulty in connecting or a complete failure to function, you're not alone. Fortunately, this problem can be resolved.

  • Replace the batteries
  • Check if it is paired
  • Unpair Gamepad
  • Reset Orientation
  • Restart your phone
  • Check if your Controller work.

Get your controller working in no time with our step-by-step guide. Don't let a malfunctioning controller ruin your VR experience.

Replace the batteries

Open the battery slot, replace the old battery with a fresh one, and try using the controller again.

Check if it is paired

Make sure to pair the controller with your device through Bluetooth. If it was already paired, unpair it under the Bluetooth section in settings, then try pairing it again.

Unpair Gamepad

If you use gamepads on your device, unpair them before pairing the Oculus Go controller.

Reset Orientation

Press and hold the home button while pointing your controller forward to the center to align it.

Restart your phone

Long-press the power button and choose to restart your device to fix any lags or problems.

Check if your Controller works

If none of the above steps work, the controller might be broken. Check for a light when you use a new battery; if it still doesn't work, submit a support ticket on the Oculus official support page to report the issue.

Oculus Go Controller Not Pairing

If you are having trouble pairing your Oculus Go controller, there are a few things you can try. First, make sure your device's Bluetooth is turned on and your controller is turned on by holding down the Oculus button. Then, try resetting the controller by holding down the Oculus and back buttons until the controller's LED flashes. If that doesn't work, try unpairing any other Bluetooth devices connected to your Oculus Go and then attempting to pair the controller again. If none of these steps work, you may need to contact Oculus support for further assistance. 

  • Press and hold the Oculus button until the controller is recognized. You should see a ring appear.
  • Continue holding the Oculus button until the ring is complete and the pairing process moves forward.
  • If the controller is not found, try holding the back-arrow button on the top of the controller and the Oculus button for 20 seconds while the controller is close to the headset.
  • If the controller still does not connect, remove the battery and reinsert it with the positive terminal facing downward, and try to pair again.
  • If the controller still does not connect, replace the battery with a new AA battery and try to pair it again.
  • If the controller still does not function, visit the Oculus Support page for assistance.

Oculus Go Controller Not Lighting Up

If your Oculus Go controller is not lighting up, it might be an issue with the battery or the controller itself. Here are some steps you can try:

  • Replace the battery: Open the battery slot, remove the old battery, and replace it with a new one. Make sure to insert the battery with the positive terminal facing upward. Try turning on the controller again and see if it lights up.
  • Check the battery contacts: Make sure the battery contacts inside the controller are clean and free of any debris or corrosion. Use a dry cloth or cotton swab to clean them before inserting a new battery.
  • Restart the controller: Press and hold the Oculus and back-arrow buttons on the controller simultaneously for 10 seconds. Release the buttons and then press and hold the Oculus button again until the controller lights up.
  • Contact Oculus support: If none of the above steps work, you may need to contact Oculus support for further assistance. They can help you troubleshoot the issue and provide additional solutions.

Why Won’t My Oculus Controller Work?

There are several reasons why your Oculus controller may not be connecting, including:

  • Low Battery: If the batteries in your controller are low, they may not have enough power to pair with the headset. It's best to replace them with fresh AA batteries.
  • Connection Issue: Sometimes there may be a connection issue between the headset and the controllers. Repairing the controllers usually resolves this problem.
  • Outdated Firmware: Incomplete or interrupted firmware updates can cause the controllers to malfunction. You can reinstall the update to fix this issue.
  • Headset Issues: Issues with the headset itself can sometimes prevent the controllers from working properly. Minor issues can be resolved with a reset, while more complex problems may require a complete reinstallation of the Oculus software.
  • Hardware Issues: If there are hardware issues with the controllers, it is recommended to contact Meta support as they may require a professional technician to fix them.

Since there are usually no external signs indicating the cause of the problem, it may take trying a few different solutions before the controller starts working again.

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How to Fix Oculus Go Controller not Working - FAQs

1. What is Oculus Go?

Oculus Go is a standalone virtual reality headset developed by Oculus VR. It was released in May 2018 and is designed to be a more affordable and accessible VR option.

2. Do I need a computer to use Oculus Go?

No, Oculus Go is a standalone VR headset that doesn't require a computer. It's an all-in-one device that comes with everything you need to get started, including a built-in screen and processor.

3. Can I use my phone with Oculus Go?

Yes, you can use your phone with Oculus Go to access additional features and settings. You'll need to download the Oculus app on your phone to get started.

4. Can I connect a controller to Oculus Go?

Yes, you can connect a Bluetooth game controller to Oculus Go to use with certain apps and games. Oculus Go also comes with its own controller that can be used for navigation and gameplay.