How to fix Roku Remote Not Working? A Complete Guide
by Swetha P | Updated Apr 04, 2023
How to fix Roku Remote not working?
If you are using a Roku remote, you may encounter also some users who may experience issues with the remote not working properly, which can be frustrating. To fix this issue, you can try resetting the remote, checking the batteries, and ensuring that the wireless network is working correctly. Additionally, you can try re-pairing the remote with the Roku device or contacting Roku customer support for further assistance.
Why is my Roku Remote not working with new batteries
Dealing with a Roku TV remote that's not functioning despite having new batteries can be a frustrating experience. The reason for this issue is not always clear, but it could be due to using the wrong type of battery or the remote not being synced to the Roku device. To troubleshoot this issue, make sure to test for a successful connection by pressing the voice button and checking for a status indicator on the TV screen. If the problem persists, try replacing the batteries with a new matching pair. For rechargeable remotes, press and hold the pairing button for 20 seconds. If the remote is not syncing, consider swapping in new batteries as your first step in trying to solve the issue.
Roku TV Remote not working
If your Roku remote is not working, start by checking it for any damage, particularly in the battery area. Corrosion is a common cause of remote failure in this area. If you find any damage, consider purchasing a new remote and being more careful in the future. If the remote is not syncing, try replacing the batteries first. This may seem obvious, but it's a simple and effective solution. If none of these methods work, there are other troubleshooting steps you can take before replacing the remote with a new one from Roku. Alternatively, you can use a device you already own as a new Roku remote. Keep reading to learn how to fix Roku Remote not working. Troubleshoot your remote batteries, To troubleshoot a Roku remote that's not working, If your remote uses standard batteries, remove the batteries for a moment and then reinsert them. With a simple remote, you can immediately try to control your streaming device.
Roku Remote not working How to fix it?
Pair your Roku remote
If you've already tried replacing or recharging the batteries of your Roku remote and it still doesn't work, the next likely cause of the problem is a pairing malfunction. When you set up a Roku player, it should automatically pair with your remote control, with newer models even pairing with your TV as well. This eliminates the need for a separate TV remote, as the Roku remote can control volume and power settings. However, various factors can disrupt this pairing, from poor Wi-Fi connectivity to a factory reset. If your remote won't interact with your Roku, you won't be able to use your streaming device. Fortunately, every Roku device has a simple method for reestablishing the connection. Keep reading to learn how to do it.
Here are the steps to re-establish the connection between your Roku remote and device:
Once you've held down the pairing button for 3 seconds, a pairing dialogue should appear on your screen after a few seconds. If it doesn't, try the following steps to troubleshoot the issue.
Or, If you're still having trouble pairing your Roku remote, you could try pairing it on a different wireless network. Sometimes weak Wi-Fi signals can prevent the remote from pairing properly. However, once the pairing is established on a different network, it will persist even after you bring the Roku device back to the original network.
Use the Roku mobile app
The Roku mobile app is packed with features such as media search, channel discovery, and content casting on your TV. Additionally, you can use your smartphone as a remote control by installing the Roku app for iOS or Android, connecting your phone to the same Wi-Fi network as your Roku player, and accessing the Remote tab. A screen with media controls and a D-pad will appear, giving you a fully functional Roku remote.
While using your phone as a remote is a convenient solution, it's not sustainable in the long run. It drains your phone's battery and may interfere with other phone functions. Thus, if you're unable to recover your lost Roku remote, your best bet is to purchase a new one. The Roku accessories store has a range of compatible remote controls available for purchase.
Try a different remote
Roku sells three different remotes: the Roku Voice Remote Pro, Roku Voice Remote, and Roku Simple Remote. To ensure compatibility, it's best to visit the Roku website as features vary between remotes. The Roku Voice Remote Pro is the newest and most advanced option, with hands-free controls, custom shortcuts, and a rechargeable battery. It's recommended to order directly from the Roku website to avoid any compatibility issues.
How to fix Roku Remote not working - FAQs
Try resetting the remote, checking the batteries, and ensuring that the wireless network is working correctly.
It could be due to using the wrong type of battery or the remote not being synced to the Roku device.
Start by checking for any damage, particularly in the battery area, and consider replacing the batteries.
Try pairing the remote with the Roku device, replacing or recharging the batteries, or using the Roku mobile app as a remote.