How to fix Xbox Captures not uploading? Step-by-Step Guide

Do you know how to fix Xbox Captures not uploading issue? If not then follow our guide and learn to fix Xbox Captures not working issue and understand the reasons behind the issue.

by A Maria | Updated Apr 24, 2023

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What is Xbox Captures App? 

On November 16, 2022, Xbox Wire announced a system update that includes the Xbox Game Captures app. This app streamlines the process of capturing gameplay on your Xbox by providing all the necessary tools and features in one place. The Xbox Captures app allows you to manage and edit your game captures using all available Xbox methods within a single application, making it easier to share your gaming experiences with others.

How to fix Xbox Captures not uploading?

Ensure Game Capturing is Enabled

Before you start capturing your game, make sure that game capturing is enabled on your Xbox console. Here's how to enable it:

  • Press the ‘Xbox’ button on your controller.
  • Navigate to ‘Profile & system > Settings > Preferences > Capture & share’.
  • Select ‘Allow game captures’ and choose either ‘Captures by me’ or ‘Captures by me or games’.

Delete Old and Unused Clips on Xbox Live

If your cloud storage is full, you may receive the clips not uploading error. Xbox provides up to 10GB of storage space for captures, and if you have reached the limit, you will need to delete unnecessary clips. Follow these steps to delete your old and unused clips:

  • Press the ‘Xbox’ button and select ‘Capture & Share’.
  • Choose ‘Recent captures > Show All’.
  • Select the old and unused clips that you want to delete by pressing the ‘A’ button on your controller.

Perform a Quick Reset of Your Console

A quick reset of your console can help to solve the Xbox captures not uploading error. You won't lose any of your games or account details with this reset; it will simply refresh the operating system and remove all possible corrupted files from your console. Here's how to perform a quick reset:

  • Tap the ‘Xbox’ button on your controller.
  • Navigate to ‘Profile & System > Settings > System > Console info’.
  • Select ‘Reset Console’ and choose the ‘Reset and keep my games & apps’ option.
  • Once your Xbox console has reset, try uploading your clips to Xbox Live again. If you continue to experience the same issue, visit Xbox's official Support page for further assistance.

Why is Xbox Captures not working? 

There can be various reasons why the Xbox Captures app may not be working properly. Some of the most common causes include:

Game Captures are not Enabled

  • If game captures are not enabled on your Xbox console, you won't be able to use the Xbox Captures app. Ensure that you have enabled game captures in your console's settings.

Insufficient Storage Space

  • If there is not enough storage space on your console, you may not be able to save new game clips. Check if you have enough space available and delete any old or unused clips to free up space.

Connectivity Issues

  • Poor or unstable internet connectivity can also cause issues with the Xbox Captures app. Check your internet connection and try restarting your console and router.

Outdated App Version

  • An outdated version of the Xbox Captures app may also cause problems. Check if there is a new update available and install it if necessary.

Corrupted Files or Settings

  • Sometimes, corrupted files or settings on your console can cause issues with the Xbox Captures app. Try performing a quick reset of your console to refresh the OS and delete any corrupted files.

How to use Xbox Captures? 

  • The Xbox Captures app provides several features to enhance your game capturing experience on Xbox.
  • One of the features is the ability to share your game captures.
  • Another feature is the ability to upload your game captures directly to Microsoft OneDrive.
  • You can also copy your captures to external storage using the app.
  • Additionally, the app allows you to trim and edit your game captures, giving you more control over the final product.

What is Xbox? 

Xbox is a gaming brand that is owned and created by Microsoft, comprising of several consoles, gaming applications, and online services like the Xbox network, Xbox Game Pass, Xbox Cloud Gaming streaming service, and Xbox Game Studios development arm.  It was first introduced in the United States in November 2001 with the launch of the original Xbox console.

It was the first gaming console offered by an American company after the Atari Jaguar stopped sales in 1996, and by May 2006, it had sold over 24 million units. The Xbox 360, Microsoft's second console, was released in 2005, and as of October 2021, it has sold 86 million units. The Xbox One, the third console, was released in November 2013 and has sold 51 million units. The most recent line of Xbox consoles, the Xbox Series X and Series S, was launched in November 2020. The current head of Xbox is Phil Spencer, who took over from the former head, Marc Whitten, in late March 2014.

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How to fix Xbox Captures not uploading - FAQs

1. What is Xbox?

Xbox is a gaming brand that is owned and created by Microsoft. It consists of several consoles, gaming applications, and online services like the Xbox network, Xbox Game Pass, Xbox Cloud Gaming streaming service, and Xbox Game Studios development arm.

2. When was Xbox first introduced?

Xbox was first introduced in the United States in November 2001 with the launch of the original Xbox console.

3. How many units of the original Xbox were sold by May 2006?

By May 2006, over 24 million units of the original Xbox had been sold.

4. How many units of the Xbox 360 have been sold as of October 2021?

As of October 2021, 86 million units of the Xbox 360 have been sold.

5. How many units of the Xbox One have been sold?

The Xbox One, the third console, has sold 51 million units.