How to Fix Zoom Error Code 2008? A Step-by-Step Guide
by Hemalatha R | Updated Apr 28, 2023
What is Zoom Error Code 2008?
If you receive the message “The meeting has an unexpected error: Error code: 2008” while trying to join a Zoom meeting or webinar, this means that the user does not have a webinar license or that the license is no longer valid. This error usually occurs when a user tries to join a Zoom webinar without the required license.
Zoom offers two types of licenses for webinars: Basic and Pro. The Basic license allows you to host a webinar with up to 100 participants and a duration of 40 minutes, while the Pro license offers more advanced features, such as the ability to host webinars with up to 1000 participants and a duration of 24 hours. If you try to join a Zoom webinar that requires a Pro license without having one, you will receive the Error Code 2008.
How to Fix Zoom Error Code 2008?
If you're facing this error, don't worry, there are simple steps you can take to fix it. In this article, we will guide you through the process of resolving Zoom Error 2008.
Step 1: Check Your Webinar License
If you are the owner or administrator of a Zoom account, you may need to assign a license to a user in order for them to use certain features. This can be done easily through the Zoom web portal by following a few simple steps.
Sign in to the Zoom web portal as an account owner or admin.
Make sure you are signed in with the appropriate credentials and have access to the account management features.
Click User Management, then Users.
Once you are in the portal, navigate to the User Management section and click on the Users tab.
Locate or search for the user who you want to assign a license to.
Next, find the user that you want to assign the license to. You can search for them by name or scroll through the list of users.
Click Edit at the end of the user row; this will open a window.
Once you have found the user, click the Edit button at the end of their row. This will open a window with their user information.
Choose the Webinar License Type.
In the license information section, choose the Webinar License Type.
Step 2: Disconnect and Log Back In
If your license is valid, try disconnecting from Zoom and logging back in. Simply signing out and then signing back in should be enough to refresh the webinar license settings.
Step 3: Check Your Internet Connection
Since Zoom is a video conferencing platform, a fast and stable internet connection is necessary to join webinars. If you're facing Zoom Error 2008, it's possible that your internet connection is unstable or slow. Restart your modem, install the latest firmware update on your router, use a cable connection, and disconnect other devices using the connection at the same time.
Step 4: Whitelist Zoom
It's also possible that your antivirus or firewall is blocking certain Zoom features. Make sure to add Zoom to your antivirus and firewall list of allowed programs. This will ensure that your security software won't block the program and its features.
Step 5: Reinstall Zoom
If none of the above steps worked, you can try reinstalling Zoom. To do this, go to Control Panel, select Uninstall a program, select Zoom, and hit the Uninstall button. Download and reinstall Zoom again.
Cause of Zoom Error Code 2008
Zoom Error 2008 usually occurs when users try to launch their Zoom webinars. The error message reads, "The meeting has an unexpected error. Error code: 2008." The most common causes of this error are:
What is Zoom App?
Zoom is a video-conferencing application that allows users to have online meetings, webinars, and virtual events. It was developed by Zoom Video Communications, Inc. and became particularly popular during the COVID-19 pandemic as a way for people to communicate and collaborate remotely.
Zoom provides features such as screen sharing, recording, virtual backgrounds, and chat messaging. It also has a mobile app that allows users to join meetings from their smartphones or tablets. The app is available for download on various platforms including Windows, macOS, iOS, and Android. Zoom has become one of the most widely used video conferencing tools in the world, with millions of users across different industries, educational institutions, and organizations.
Zoom was founded in 2011 by Eric Yuan, a former executive at Cisco Systems. The company's mission was to make video conferencing more accessible and user-friendly, which was a challenge at the time due to technical limitations and expensive hardware requirements. Zoom's solution was to use cloud computing and software-based technologies to provide a simple and affordable video conferencing experience.
How to fix Zoom Error Code 2008 - FAQs
Zoom Error 2008 is an unexpected error that occurs when users try to launch their Zoom webinars. The error message reads, "The meeting has an unexpected error. Error code: 2008."
The most common causes of Zoom Error 2008 are invalid permissions or expired licenses, network issues, or problems with your security software.
There are several solutions you can try to fix Zoom Error 2008, including checking your webinar license, disconnecting and logging back in, checking your internet connection, whitelisting Zoom, or contacting Zoom support for help.
If your webinar license has expired, you will need to purchase a new one to join webinars.
Yes, if none of the solutions work, you can contact Zoom support. They will help you diagnose the issue and provide a solution.