HSBC App Not Working: Updated Status and Issues
by A N Rahul | Updated May 02, 2023
HSBC app not working
If you are a HSBC customer and experiencing issues with their mobile or online banking, you are not alone. According to reports on Down Detector, 59% of the issues reported were related to HSBC's mobile banking, while 22% were related to online banking. A further 19% of the problems were linked to HSBC's mobile login. As per the heat map available on Down Detector, London seems to be the worst affected area. To check if you are in one of the affected areas, you can use the heat map feature available on the Down Detector website.
Please note that Downdetector only registers an incident when there is a notable increase in problem reports compared to the average volume for that time of day.
If you want to know more about how Downdetector detects problems, you can visit the Downdetector Methodology. As of now, HSBC has not yet confirmed an outage. Therefore, it is advisable to keep checking for updates on their official website or social media pages for any further information or announcements regarding the issue.
Is HSBC down?
The current status of HSBC's banking services is a topic of concern for many customers. Recently, there have been reports of problems with HSBC's mobile and online banking, with the worst affected area being reported as London. According to the heat map on Down Detector, 59% of the problems reported are related to mobile banking, while 22% are related to online banking. A further 19% of the issues reported are linked to the mobile login process.
It should be noted that Downdetector will only register and report an incident when the volume of problem reports is considerably higher than the normal level for that particular time of the day. Customers can use the Downdetector website to check if they are in one of the worst affected areas. However, at the time of writing, HSBC has not confirmed any outage.
Despite reports of issues, HSBC has stated that its banking services are currently operating as expected at the location provided. While it is possible that some customers may experience issues with the service, it is important to note that not all customers may be affected. If customers are experiencing issues with HSBC's services, they are advised to contact the bank's customer support team for assistance.
About HSBC
HSBC is a banking and financial services organization that operates globally, serving approximately 39 million customers across its businesses: Wealth and Personal Banking, Commercial Banking, and Global Banking & Markets. With a network covering 62 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America, HSBC is one of the largest banks in the world. The company's purpose is to open up a world of opportunity for its customers by leveraging its unique expertise, capabilities, breadth and perspectives. HSBC aims to bring together people, ideas and capital to help create progress and growth, and contribute to a better world for its customers, investors, people, communities, and the planet. HSBC Holdings plc is listed on several stock exchanges including London, Hong Kong, New York, and Bermuda, with shares held by approximately 180,000 shareholders in 126 countries and territories.
HSBC
Type
Multinational universal bank
Headquarters
London, United Kingdom
Founder
Thomas Sutherland
Founded
3 March 1865, Hong Kong
Subsidiaries
HSBC Bank, HSBC, HSBC Bank Canada, MORE
Number of employees (2022)
219,199
Assets under management (2022)
59,500 crores USD
Total assets (December 2021)
US$2.953 trillion
Details
Contents
HSBC app not working-FAQs
According to reports on Down Detector, 59% of the issues reported are related to HSBC's mobile banking, while 22% are related to online banking. A further 19% of the problems are linked to HSBC's mobile login.
As of now, HSBC has not yet confirmed any outage. Customers are advised to keep checking for updates on their official website or social media pages for any further information or announcements regarding the issue.
Customers can use the heat map feature available on the Down Detector website to check if they are in one of the worst affected areas.
Customers are advised to contact the bank's customer support team for assistance if they are experiencing issues with HSBC's services. It is important to note that not all customers may be affected.