PS4 Error Code Np-31805-7, How to Fix PS4 Error Code Np-31805-7?
by Vignesh L | Updated Nov 17, 2023
PS4
The PlayStation 4 (PS4) is a video game console made by Sony. It came out in 2013, launching first in North America, then in Europe, South America, Australia, and Japan. It's part of the same group as the Xbox One from Microsoft and the Wii U and Switch from Nintendo. Unlike its older version, it uses different technology from a company called AMD, which makes it faster.
The PS4 is big on playing with friends—you can play games on other devices like the PlayStation Vita and share your gameplay online. The controller got a makeover too, with better buttons and a touchpad. Plus, it can show super clear, vivid videos and play high-resolution 4K videos.
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PS4 Error Code Np-31805-7
PS4 Error Code NP-31805-7 means there's trouble connecting your PS4 to the online storage when you're trying to upload game files or share pictures on the PlayStation Network. When this happens, you'll see a message saying 'Cannot Obtain Information' followed by that code. Essentially, it's like a communication glitch between your console and the online space where it stores your game data.
Sometimes it's a hiccup with your internet connection, or there might be a problem on PlayStation's end. It stops you from sharing stuff or saving your game progress, which can be a bit frustrating, but there are ways to try and fix it!
How to Fix PS4 Error Code Np-31805-7?
Here are some simple steps to fix PS4 Error Code NP-31805-7:
- Check PlayStation Servers: Sometimes, the issue might be on PlayStation's end. Check if their servers are working fine. Go to your PS4 settings, pick Network, and then 'View Connection Status.' You can also check the PlayStation Network's status on their website or Downdetector.
- Change Your Connection: Try using a wired connection instead of Wi-Fi. Plug an Ethernet cable into your PS4 and router. In your PS4 settings under Network, choose 'Use LAN Cable' or switch to a faster Wi-Fi network if available.
- Manually Upload Game Files: If the error's related to specific game files, go to those files. Use the Options button, choose 'Upload/Download,' and move your saved files manually to the Cloud storage. Sometimes, if files are messed up, you might need to delete the problematic ones.
- Get Help from PlayStation Support: If nothing works, reach out to PlayStation Support. You can sign in to your PlayStation account and ask for help or check their support page for solutions.
PS4 Error NP-31805-7 can be a bit annoying, but these steps might help get things back on track!
Cause of PS4 Error Code Np-31805-7
The PS4 error code NP-31805-7 pops up when there's a problem connecting your console to the online storage while you're trying to upload game files. It can also happen if you're sharing a picture through the PSN Network. When this error occurs, you'll see a message saying 'Cannot Obtain Information' followed by that NP-31805-7 code.
Basically, when your PS4 can't properly link up with the online storage or when you're trying to share stuff online, this error happens. Sony, who makes the PS4, is still supporting the console, but they haven't fixed this specific issue yet. People have tried a few tricks to solve it, but Sony hasn't officially sorted it out.
How to Fix PS4 Error Code Np-31805-7- FAQs
The PlayStation 4 was released in 2013, starting with North America.
It signifies trouble connecting your PS4 to online storage while uploading game
You can check PlayStation servers, switch to a wired connection, manually upload game files, or seek help from PlayStation Support.
It occurs when there's a difficulty linking your console to online storage during file uploads or when sharing content through the PSN Network.
Unlike the older version, the PS4 uses technology from AMD, making it faster.