Samsung TV Plus Channels Not Working, How to Fix Samsung TV Plus Channels Not Working?

Samsung TV Plus Channels Not Working

The Samsung TV Plus app has disappeared from numerous Samsung TVs, leaving users puzzled and unable to access their favorite free streaming content. This sudden vanishing act occurred without any warning or explanation, causing frustration among users.

Despite efforts to resolve the issue by restarting their TVs or even performing factory resets, the app remains elusive and inaccessible. While Samsung hasn't officially acknowledged the problem, there are indications that they might be aware of the situation. Some users have been given hints about a possible update being rolled out to fix this issue, although details about when this might happen remain unclear.

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How to Fix Samsung TV Plus Channels Not Working?

Steps to resolve the issue of Samsung TV Plus channels not working:

Check Internet Connection Stability:

• Ensure your Internet connection is stable, with a speed of at least 5 Mbps, as Samsung TV Plus relies on online streaming for content delivery.

Power Cycle Your TV:

• Perform a power cycle on your Samsung TV. Start by unplugging it from the power source and leave it disconnected for approximately 5 minutes. Reconnect the power and restart your TV. This process can address minor bugs affecting the app's performance.

Adjust Date and Time Settings:

• Navigate to Settings > General > System Manager > Time on your TV.
• Verify and correct any discrepancies in date and time settings.

Clear TV Cache Data:

• Access Settings > Support > Self Diagnosis > TV Device Manager.
• Follow the prompts to thoroughly clear the TV's cache data, addressing potential disruptions caused by corrupted cache data.

Update Samsung TV Plus App:

• Access the Smart Hub on your TV.
• Navigate to Featured > Samsung TV Plus.
• Check for available updates and proceed to update the app to its latest version.

Update Samsung TV Software:

• Go to Settings > Support > Software Update on your TV.
• If the TV is not connected to the internet, use a USB flash drive with the latest firmware to update the software.

Factory Reset Your Samsung TV (Last Resort):

• Access Settings > Support > Device Care > Self Diagnosis > Reset.
• Perform a factory reset to reset the TV to its default settings.
• After the reset, set up your Smart Hub again and check if the Samsung TV Plus app functions properly.

Following these sequential steps can effectively address a range of potential issues that may be causing the Samsung TV Plus channels to not work properly.

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