Twitter Preview Not Showing, How to Fix the Issue?

If you are frustrated with the Twitter Preview Not Showing issue, here we have provided the ways to fix the Twitter preview not showing issue and how to turn on the media preview.

by Kowsalya | Updated Jun 26, 2023

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Twitter Preview Not Showing

Twitter preview not showing refers to a situation where the preview of a link or image is not displaying correctly when shared on Twitter. Normally, when you share a URL or an image on Twitter, the platform generates a preview that includes a title, description, and sometimes an accompanying image.

This preview provides a preview of the content being shared and helps attract viewers' attention. However, if the preview is not showing up as expected or is missing entirely, it means there is an issue with the preview generation process. This could be due to various factors, such as missing or invalid metadata, cache problems, content restrictions, or network/server issues.

Why is Twitter Preview Not Showing?

There can be several reasons why a Twitter preview is not showing:

Missing or Invalid Metadata: Twitter uses metadata from web pages to generate previews. If the webpage you're sharing lacks proper metadata or if the metadata is invalid or incorrectly formatted, Twitter may not be able to generate a preview. Ensure that the webpage includes the necessary Open Graph or Twitter Card tags with accurate information.

Cached Data: Twitter often caches preview data for faster loading. If the metadata on the webpage has been updated recently, but Twitter still displays an outdated preview, it might be due to cached data. To address this, you can use Twitter's Card Validator tool (cards-dev.twitter.com/validator) to force a refresh of the preview cache.

Content Restrictions: Twitter has certain restrictions on the type of content it displays in previews. If the content you're sharing contains sensitive or explicit material, Twitter may choose not to show a preview to protect its users. Make sure that the content aligns with Twitter's guidelines to ensure the preview is displayed.

Network or Server Issues: Occasionally, Twitter's servers or your network connection may encounter temporary problems, resulting in issues with the preview functionality. In such cases, the problem will likely resolve itself once the network or server issues are resolved.

If you continue experiencing problems with Twitter previews, you may want to reach out to Twitter support for further assistance.

How to Fix Twitter Preview Not Showing?

To fix the issue of Twitter previews not showing, you can follow these steps:

  • Check your website's meta tags: Ensure that your website includes the necessary meta tags for Twitter. These tags provide information about your webpage, such as the title, description, and image to be displayed in the preview. Verify that the meta tags are correctly implemented and contain accurate information.

  • Use the Twitter Card Validator tool: Twitter provides a tool called the "Card Validator" that allows you to test and troubleshoot how your web page's URL appears when shared on Twitter. Visit the Card Validator tool and enter the URL of the webpage you want to share. The tool will analyze the meta tags and provide insights into any issues that may be causing the preview not to show correctly.

  • Refresh the Twitter cache: If you have recently updated the metadata of your webpage, but the preview is still not showing properly on Twitter, it could be due to cached data. Use the "Card Validator" tool to force a refresh of the Twitter cache for your webpage. This should ensure that Twitter fetches the latest metadata and displays an accurate preview.

  • Validate the URL: Make sure that the URL you are sharing is accessible and not restricted in any way. If the webpage requires authentication or has specific access restrictions, Twitter may not be able to fetch the preview data. Ensure that the webpage is publicly accessible and accessible by Twitter's crawlers.

  • Follow Twitter's guidelines: Twitter has specific guidelines regarding the content that can be displayed in previews. Ensure that your webpage and its content comply with Twitter's guidelines. Certain types of content, such as sensitive or explicit material, may not be shown in previews for user safety.

  • Contact Twitter support: If you have followed the above steps and are still experiencing issues with Twitter previews, you can reach out to Twitter's support team for further assistance. They can provide specific guidance and troubleshooting steps based on your situation.

By following these steps, you should be able to troubleshoot and fix the issue of Twitter previews not showing correctly for your web pages.

How to Turn on Media Preview on Twitter?

Here are the steps to enable media previews on the Twitter mobile app:

  • Open the Twitter app on your mobile device and log in to your Twitter account.

  • Tap on the menu icon located at the upper left corner of the screen.

  • In the menu, scroll down and tap on "Settings and privacy".

  • Within the "Settings and privacy" menu, locate and tap on "Display and sound".

  • On the "Display and Sound" screen, you will find a section called "Media Previews" near the top.

  • Tap on the empty box next to "Media Previews" to enable this feature. By doing so, you will allow Twitter to display media previews, such as images and videos, within your Twitter feed.

  • Once you have turned on media previews, you can exit the settings menu.

Following these steps will enable media previews on the Twitter mobile app, allowing you to see image and video previews directly in your Twitter feed.

Twitter 

Twitter is a popular social media platform and online news and social networking service. It allows users to post and interact with short messages called "tweets." These tweets can be up to 280 characters long and can include text, images, videos, and links. Users can follow other accounts to see their tweets in their timelines and engage with them by liking, retweeting, and replying to their tweets.

Twitter is widely used for various purposes, including sharing thoughts, opinions, news updates, promoting businesses, and engaging in conversations with a global audience. It has become a significant platform for public figures, organizations, and individuals to share information, connect with others, and stay updated on the latest trends and news.

Users can also use hashtags on Twitter to categorize their tweets and make them discoverable to a wider audience interested in a particular topic. Additionally, Twitter offers features such as direct messaging, creating and joining groups called "Twitter Spaces" for audio conversations, and exploring trending topics and discussions through the "Explore" section.

Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

Twitter Preview Not Showing-FAQs

1. Why is my Twitter preview not showing when I share a link?  

There could be various reasons for this issue, such as missing or incorrect meta tags on your website, cached data, content restrictions, or network/server problems. Ensure that you have added proper meta tags, refresh the Twitter cache, and check if your content complies with Twitter's guidelines.

2. Are there any content restrictions for Twitter previews?  

 Yes, Twitter has guidelines regarding the content that can be displayed in previews. Content that is sensitive, explicit, or violates Twitter's policies may not be shown in previews for user safety.

3. How can I contact Twitter support for assistance with preview issues?  

To contact Twitter support, you can visit the Twitter Help Center (help.twitter.com) and navigate to the appropriate section for reporting issues. There, you'll find information on how to reach out to Twitter support for further assistance.

4. What is Twitter?

Twitter is a popular social media platform and online news and social networking service.

5. What should I do if the Twitter preview still doesn't display correctly after adding meta tags?  

You can use the Twitter Card Validator tool (cards-dev.twitter.com/validator) to troubleshoot and validate your meta tags. It helps identify any issues with the tags and allows you to make necessary adjustments.