What Is Chrome Error Code 5? How To Fix Chrome Error Code 5?

Chrome Error Code 5 refers to a connectivity issue that can occur if there's a problem with the user's internet connection, or if the servers are down. To resolve Chrome Error Code 5, users can check this article to know the various ways to fix Chrome Error Code 5

by J Nandhini | Updated Feb 13, 2023

What Is Chrome Error Code 5?

Chrome Error Code 5 is an error that occurs when a user is trying to access a web page or a website using the Google Chrome browser. It is a network error that indicates a problem with the internet connection, browser configuration, or server-side issues. The error message often states that the webpage is not available or cannot be displayed. To resolve the issue, users can try checking their internet connection, reloading the page, clearing their cookies and cache, using a different browser, and contacting their internet service provider or website administrator.

Causes Of Chrome Error Code 5

Chrome Error Code 5 can occur for several reasons, including:

Internet connection issues: Check your internet connection and see if the "Test" button fails. If it does, try connecting to a different internet service provider, or try a different browser.
Page reloading issues: Try reloading the page by typing chrome://settings/ into the address bar and clicking on the "Reload" button.
Cookies and cache issues: Clear your cookies and cache in Chrome by clicking on the three lines in the top right corner of the browser window, selecting "Settings," "Advanced," and then "Clear browsing data."
Browser compatibility issues: Try using a different browser, making sure you are using the most up-to-date version, or try using a different computer or device.
Internet Service Provider or website administrator issues: Contact your ISP or website administrator by opening Chrome, clicking on the three lines in the top right corner, and filling out the form under the "Website" section in the "Content" tab.

If none of these steps work, you can try checking your computer for malware, resetting your modem or router, using a different DNS server, checking for browser updates, or accessing the page from another device.

How To Fix Chrome Error Code 5?

Check Internet Connection

Open "Tools" in Chrome and select "Internet Options"
Click "Test" button on "Connection" tab
If "Test" fails:
- Try connecting to a different internet service provider
- Try a different browser
- Contact firewall administrator to unblock connection
If "Test" succeeds, but error code 5 still persists:
- Contact support for further troubleshooting

Reload Page

Type "chrome://settings/" in the address bar
Click "Advanced" under "Settings" heading
Click "Reload" button under "General" heading
If "Reload" not visible:
- Click "More tools" under "Tools" heading
- Click "Reload" button

Clear Cookies and Cache

Click on three lines in top right corner of browser window
Select "Settings" from menu
Select "Advanced" from Settings menu
Under "Privacy," click "Clear browsing data"
Select Cookies and Cache to clear
Click "Clear" button
Close the window to finish clearing

Use a Different Browser

Update current browser to latest version
Try using different browsers such as Mozilla Firefox, Microsoft Edge, Opera, Apple Safari, Google Chrome, or Opera Mobile
Try using a different computer or device
Try using a different browser extension or personal firewall

Contact ISP or Website Administrator

Click on three lines in top right corner in Chrome
Select "Settings"
Select "Advanced"
Click "Connections" under "Network"
Click "Website" under "Content"
Fill out form for website having trouble with
Submit form and restart Chrome

Other Options:

Check computer for malware
Reset modem or router
Try using a different DNS server
Check for browser updates
Try accessing the page from another device

Next Article ››

Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

What Is Chrome Error Code 5? - FAQs

1. What Is Chrome Error Code 5?

Chrome Error Code 5 is an error that occurs when a user is trying to access a web page or a website using the Google Chrome browser.

What Is Chrome Error Code 5? How To Fix Chrome Error Code 5?