What is Netflix Error Code HTP-998, How to Fix Netflix Error Code HTP-998?

Netflix Error Code HTP-998 is an error that occurs when a user is unable to access the Netflix streaming service due to connectivity issues but many are unaware of what is Netflix Error Code HTP-998 learn more about what is Netflix Error Code HTP-998 by reading below.

by T Santhosh | Updated Mar 10, 2023

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Netflix 

Netflix, Inc. is a media company headquartered in Los Gatos, California, in the United States. It was founded in 1997 by Reed Hastings and Marc Randolph in Scotts Valley, California. The company offers a subscription-based video-on-demand service under the Netflix brand, which includes both original films and television series commissioned or acquired by the company, as well as third-party content licensed from other distributors. Netflix is a member of the Motion Picture Association, making it the first streaming company to become a member. Initially, Netflix sold and rented DVDs by mail, but it discontinued its DVD sales within a year and focused solely on the DVD rental business. In 2007, the company introduced streaming media and video on demand services. It expanded its services to Canada in 2010, and later to Latin America and the Caribbean. In 2013, Netflix began acquiring and producing its own original content, starting with the political drama House of Cards. By 2022, original productions accounted for half of Netflix's library in the United States, and the company had ventured into other categories, such as video game publishing through its service. As of February 2022, Netflix is the second-largest entertainment/media company by market capitalization, and is ranked 115th on the Fortune 500 list and 219th on the Forbes Global 2000.

What is Netflix Error Code HTP-998?

Netflix has gained immense popularity due to its diverse range of original series produced by various production houses. However, like any other service, Netflix is not immune to problems. Users have reported encountering the Netflix HTP 998 error, which demonstrates that the platform is not immune to technical difficulties.

Are you encountering the Netflix HTP 998 error while trying to stream your beloved TV show? Do not worry! This comprehensive guide will assist you in resolving the issue promptly so you can resume your binge-watching session. In this article, we will explore why this issue occurs and how to resolve it. This error message can be frustrating as it interrupts your streaming experience. However, it is crucial to understand the root cause of the issue to resolve it effectively. By reading through this guide, you will gain an understanding of why the error occurs and learn practical steps to overcome it. So, keep reading and get ready to enjoy your favourite shows uninterrupted on Netflix.

Cause of Netflix Error Code HTP-998 

When encountering the Netflix HP 998 error, a message will typically appear, stating: "We're having trouble accessing these titles for you right now. Please try again later." This message is an indication that your device is experiencing connectivity issues, and is unable to connect to the streaming service at that moment.

It is important to note that this error is more frequently encountered when streaming on a mobile phone as opposed to a computer or TV. 

Here are the three primary reasons why this error may occur:

  • The first reason is that your mobile device is facing connectivity issues and is unable to connect to the internet. This may be caused by a weak or unstable Wi-Fi or mobile data connection, and can be resolved by ensuring that your device is connected to a stable internet connection.
  • The second reason may be due to discrepancies in the Netflix mobile application. This can be quickly resolved by resetting the saved data on the app. You can do this by going to the app settings and clearing the cache and data for the Netflix app. This will reset the app to its default settings and may resolve the issue.
  • The third reason why the error may occur is due to issues with your mobile device. Sometimes, distorted configurations on your phone may cause the error. In such cases, conducting a power cycle, which involves turning your device off and on again, can resolve the issue by resetting the device's configurations.

By understanding the primary reasons behind the Netflix HP 998 error, you can take appropriate measures to resolve the issue and enjoy uninterrupted streaming on your mobile device.

How to Fix Netflix Error Code HTP-998?

1. Restart Your Device 

If you suspect that your computer is experiencing configuration issues, the best course of action is to restart your device. To do this, follow these steps:

  • Unplug your device from its power source for one minute.
  • While the device is unplugged, press down on the power button to discharge any remaining energy. If this is not possible, leave the device unplugged for at least 3 minutes.
  • Plug your device back in and turn it on.
  • Try to access Netflix again.

Restarting your device can help to resolve configuration issues that may be causing the Netflix HP 998 error. By following these simple steps, you can quickly and effectively troubleshoot the issue and enjoy uninterrupted streaming on your computer.

2. Restart Your Home Network 

To troubleshoot connectivity issues when encountering the Netflix HP 998 error, follow these steps:

  • Turn off and unplug both your device and modem equipment.
  • Wait for 30 seconds before turning on both devices again.
  • Pay close attention to the modem's activity lights and make sure that no new lights are blinking on.
  • Finally, try to reaccess Netflix.

It is important to ensure that the modem's activity lights are stable before attempting to access Netflix again. This method is a quick and easy way to troubleshoot connectivity issues and enjoy uninterrupted streaming on Netflix.

3. Improve your WiFi Signal

If you have tried the previous steps and are still encountering the Netflix HTP 998 error, a poor internet connection may be the cause. To improve your internet connection, follow these suggestions:

  • Elevate your router if it is currently installed at a low level or on the floor. Installing the router at a higher level can help it catch signals better.
  • Clear away any other wireless devices that may be obstructing the signals. These could include cordless phones or even microwaves.

It is important to ensure that your router is installed in an optimal position and that there are no obstructions blocking the signals. These simple adjustments can make a significant difference in your internet connection and enhance your streaming experience.

4. Reinstall the Netflix App 

If you have tried all the previous steps and are still facing the Netflix HTP 998 error, reinstalling the Netflix app may be a viable solution. Follow these steps to reinstall the app:

  • Open the Google Play Store or Apple Store and search for the Netflix app.
  • Tap the Uninstall button. Please note that this will delete any movies or series you have downloaded onto the device.
  • Tap Uninstall again to confirm the deletion of the app.
  • Once the app is uninstalled, tap Install to reinstall it.
  • After the app is installed, tap Open and try Netflix again.

By reinstalling the Netflix app, you can eliminate any discrepancies that may have caused the error. This method can help to refresh the app and resolve any technical issues that may have occurred. 

5. Clear the Netflix App Data 

Follow these steps to clear the app's data:

  • From your device's home screen, go to Settings and click on General.
  • Select Apps and then click Manage Applications/Application Manager/Manage All Apps (the name may vary depending on your device).
  • Scroll down to find Netflix and select it.
  • Click on Storage.
  • Click on Clear Data or Clear Storage, and then click OK.

Clearing the data associated with the Netflix app can help to eliminate any technical issues that may be causing the error. By doing this, you are essentially refreshing the app and deleting any corrupted or outdated data. It is important to keep in mind that this action will permanently erase any downloaded TV shows and movies on your device, so be sure to download them again if necessary.

6. Check Your Date and Time Settings 

Although it may seem like a simple solution, adjusting your device's date and time settings can sometimes help resolve the Netflix HTP 998 error. Follow these steps to do so:

  • From your mobile phone's home screen, go to Settings.
  • Tap on System and then Date & Time.
  • Make sure to turn on "Use Network-provided time".
  • Make sure "Use Network-provided time zone" is also turned on.
  • Try to access Netflix again.

By ensuring that your device's date and time settings are accurate and set to the correct time zone, you may be able to resolve any issues that were causing the Netflix HTP 998 error. This is because inaccurate date and time settings can sometimes interfere with your device's ability to connect to Netflix's servers.

Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

What is Netflix Error Code HTP-998 - FAQs

1. What does Netflix Error Code HTP-998 mean?

Netflix Error Code HTP-998 indicates that there is an issue with the device's ability to connect to the streaming service, and the titles cannot be accessed at the moment.

2. How do I fix Netflix Error Code HTP-998?

There are several ways to fix Netflix Error Code HTP-998, including checking your internet connection, restarting your device, resetting your Netflix app data, clearing cache, and updating the app.

3. Why am I seeing Netflix Error Code HTP-998 only on my mobile device?

Netflix Error Code HTP-998 is more common on mobile devices than on computers or TVs. This is because mobile devices are more susceptible to connectivity issues due to signal interference or weaker Wi-Fi signals.

4. Does Netflix Error Code HTP-998 mean that there is a problem with Netflix servers?

No, Netflix Error Code HTP-998 usually means that there is a problem with the device's connectivity to the streaming service. However, there could be instances where Netflix servers are down or experiencing technical difficulties, leading to the error code.

5. Will resetting my Netflix app data erase my downloaded titles?

Yes, resetting your Netflix app data will erase all the downloaded titles on your device. Therefore, it is recommended to ensure that your downloaded content is backed up before resetting the app data.