What is Netflix Error Code U7361-1253-c00d36b4? How to Fix Netflix Error Code U7361-1253-c00d36b4?

What is Netflix Error Code U7361-1253-c00d36b4?? Encountering Netflix Error Code U7361-1253-c00d36b4 while streaming on Windows 10? Learn about its causes, such as audio driver issues and TV monitor compatibility, and find effective solutions to fix the error. 

by Swetha P | Updated Jul 20, 2023

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What is Netflix Error Code U7361-1253-c00d36b4?

Netflix Error Code U7361-1253-c00d36b4 is a prevalent problem experienced by Windows 10 users when attempting to stream content on Netflix. This error is primarily linked to issues with the computer's audio drivers. When encountered, it leads to interruptions in audio playback, causing a frustrating and unsatisfactory streaming session.

Users may find themselves unable to enjoy their favorite shows or movies due to this technical glitch. To resolve the error, users should focus on troubleshooting their audio drivers, ensuring they are up-to-date and compatible with the Windows 10 system. By addressing the root cause of the issue, users can restore smooth audio playback and enjoy a seamless Netflix streaming experience once again.

Cause of Netflix Error Code U7361-1253-c00d36b4

Netflix Error Code U7361-1253-c00d36b4 is primarily caused by problems with the audio drivers on a Windows 10 computer. When these drivers are outdated or incompatible with the system, they can lead to conflicts that disrupt the proper streaming of audio content on Netflix. This interruption in audio playback results in the error code being displayed to users during their streaming attempts.

Furthermore, the use of a TV as an external monitor for the computer can also contribute to triggering this error, potentially introducing compatibility issues between the audio settings of the TV and the computer. By identifying and resolving these audio driver-related issues, users can successfully overcome the U7361-1253-C00D36B4 error and enjoy uninterrupted and immersive Netflix streaming experiences.

Why does Netflix Error Code U7361-1253-c00d36b4 occur?

Netflix Error Code U7361-1253-c00d36b4 occurs due to several factors related to audio drivers and hardware compatibility. The error is primarily triggered when the audio drivers on a Windows 10 computer are outdated, incompatible, or facing conflicts within the system. These issues hinder Netflix's ability to stream audio smoothly, resulting in disruptions during playback and leading to the U7361-1253-C00D36B4 error being displayed.

Additionally, using a TV as an external monitor for the computer can exacerbate the problem. The connection between the TV and computer might introduce compatibility problems, causing discrepancies in audio settings, which in turn contribute to the occurrence of the error. By addressing these audio driver-related issues and ensuring compatibility between the TV and computer settings, users can resolve the error and enjoy uninterrupted Netflix streaming with optimized audio playback.

How to Fix Netflix Error Code U7361-1253-c00d36b4?

To resolve Netflix Error Code U7361-1253-c00d36b4 on your Windows 10 computer, follow these detailed troubleshooting steps:

Update Video Drivers

  • Start by ensuring that your computer's video drivers are up to date. If your system uses a dedicated graphics card or GPU, access the software that came with the card (e.g., NVIDIA Control Panel or AMD Radeon Settings) to update its video driver. Check for available updates and install them. If no updates are available or updating doesn't resolve the issue, try uninstalling the video driver completely and then reinstalling it from scratch. This process may vary depending on your specific graphics card, so refer to the manufacturer's instructions for guidance.

Disconnect TV as Monitor (if applicable)

  • If you are using a TV as an external monitor for your computer and encountering the error, disconnect the TV temporarily and attempt to stream Netflix again. If the error disappears after disconnecting the TV, it indicates a compatibility issue between the TV and computer audio settings. To address this, consult the TV's owner's manual or visit the manufacturer's support website for guidance on using the TV as a computer monitor effectively.

Disable Audio Enhancements

  • Access the Sound settings on your Windows 10 computer by clicking on the Start menu, then select Settings (the gear icon). From there, click on "System" and then choose "Sound" from the left-hand side menu. In the Sound window that opens, locate the device with a green checkmark next to it (usually your default audio playback device). Click on "Properties" for that device, then navigate to the "Enhancements" tab. Ensure that "Disable all enhancements" is turned on. If you don't see the Enhancements tab or if "Disable all enhancements" is already enabled, proceed to the next step.

Install Windows Media Feature Pack (for N or KN editions)

  • If your Windows 10 edition is N or KN, it may lack certain media features, which can cause issues with streaming services like Netflix. To address this, download and install the Windows Media Feature Pack for your specific edition from the Microsoft website. After installation, restart your computer and try streaming Netflix again to see if the error is resolved.

Alternative Device or Browser

  • In case your computer lacks compatible video drivers for Windows 10, consider using an alternative device with up-to-date drivers or streaming Netflix through a different web browser. Popular browsers like Google Chrome, Mozilla Firefox, or Opera are often supported by Netflix and can provide an alternative streaming solution if driver issues persist on your primary device.

By carefully following these troubleshooting steps, you should be able to resolve the Netflix Error Code U7361-1253-c00d36b4 and enjoy uninterrupted streaming on Netflix once again. If you find these steps too complex or need further assistance, don't hesitate to seek support from your computer's manufacturer or a qualified IT professional.

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What is Netflix Error Code U7361-1253-c00d36b4? - FAQs

1. Can outdated audio drivers cause Netflix Error Code U7361-1253-c00d36b4?  

Yes, outdated audio drivers can lead to this error as they may conflict with Netflix's audio playback.

2. Is using a TV as a computer monitor a possible cause of the error?  

Yes, using a TV as a monitor can trigger this error due to potential audio setting conflicts.
 

3. How can I update my computer's video drivers?  

Use the software that came with your graphics card or GPU to update the video driver.

4. What should I do if updating the driver doesn't work?  

Try uninstalling the driver and then reinstalling it to resolve any issues.

5. Can Netflix Customer Service help with fixing this error?  

No, these troubleshooting steps need to be performed by the user, but the computer manufacturer can provide assistance if needed.