What is Netflix Error S7361-1253? How To Fix The Error?
by Alaguvelan M | Updated Apr 18, 2023
What is Netflix Error S7361-1253?
If you encounter the Netflix Error s7361-1253 while streaming your favorite shows or movies, it may indicate a software issue with your Mac computer preventing Netflix from playing. Fortunately, there are ways to fix this issue. First, you need to check your Mac computer's version by clicking the Apple menu in the upper left corner of your screen and selecting "About this Mac."
If your macOS version is El Capitan 10.11 or earlier, you can update your Mac by following Apple Support's instructions. On the other hand, if your macOS version is Sierra 10.12 or later, you should contact Netflix Customer Service for further assistance.
macOS version, you can also try clearing your browser cache and cookies. Sometimes, accumulated cache and cookies can cause issues with streaming services like Netflix. If clearing your cache and cookies doesn't work, you can also try disabling any browser extensions or add-ons that may be interfering with Netflix playback.
If none of these solutions work, it's best to contact Netflix customer support for further assistance. They may be able to diagnose and fix the issue for you, or provide additional steps to help you get back to streaming your favorite shows and movies.
Cause of Netflix Error s7361-1253
Users streaming media on Netflix using Safari on their Mac devices have reported encountering error code S7361 – 1253. This error is characterized by the sudden stopping of the TV series or movie being streamed, followed by the display of the error code. The issue is mainly reported on Safari and has been confirmed to occur on Apple PCs, Mac Air, and Mac Pro.
If you encounter error code S7361-1253 when streaming on Netflix, it means that a software problem with your Mac is preventing Netflix from playing. To resolve the issue, you should check your Mac's operating system version. If your version is El Capitan 10.11 or earlier, you can update your macOS using the steps provided by Apple Support. However, if your version is Sierra 10.12 or later, you may need to seek further assistance from Netflix's customer service team.
It’s important to take action to resolve the issue so you can continue enjoying your favorite shows and movies on Netflix. In addition to updating your macOS or contacting customer service, you can also try clearing your browser cache or disabling browser extensions that may be interfering with your Netflix playback. It's also a good idea to ensure that your internet connection is stable and that your device meets Netflix's system requirements. With a little troubleshooting, you should be able to get back to streaming without any further issues.
How to Fix Netflix Error s7361-1253?
Netflix Error s7361-1253 is a common error that Mac users may encounter while streaming media on Netflix. The error is usually caused by a software issue with the Mac computer.
Here are some steps you can take to fix the problem:
Update Mac OS to the latest version
The Netflix error code S7361 – 1253 is a common issue on older macOS versions. The problem is usually caused by the way older macOS firmware versions manage virtual memory. When streaming high-speed videos on devices with less than 16 GB of RAM, the PRAM (Parameter Random Access Memory) is not properly managed, resulting in the error. However, Apple addressed this issue with the release of Sierra 10.12, and every other new software release should prevent the problem from reoccurring.
To fix the Netflix error code S7361 – 1253 on an older macOS build, update to the latest version by following these instructions:
Reset PRAM and NVRAM
If you're encountering the S7361-1253 error on your macOS device despite running the latest macOS version, the issue may stem from a problem with your Mac's NVRAM or PRAM. NVRAM is used to store settings data that can be retrieved quickly, while PRAM stores information about certain fundamental components of your Mac.
Improper PRAM management is often the indirect cause of this error, particularly on Macs with 8 GB of RAM, as Netflix leaves behind residual data that negatively impacts performance. Fortunately, you can solve the issue by resetting both the PRAM and NVRAM caches.
To do so, follow these steps:
Close all other media players
This issue can be caused by a DRM conflict, where a different media player is using the same protocol as the one used by Netflix. When this happens, streaming gets interrupted, and the Netflix streaming job is halted. To resolve this, follow the steps below to ensure that no additional media players are running in the background:
Clear Safari Browser Cache & History
If you are encountering the S7361-1253 error while streaming Netflix content on Safari, but have no issues when using other browsers, the problem may be caused by a corrupted cache or cookie associated with Netflix.
To fix this, start by clearing the specific Netflix cookie by clicking on the dedicated Netflix clear cookies page. This script, developed by Netflix, will automatically clear the specific streaming cookies regardless of the browser you're using, but it will not clear cache data.
If the issue still persists, follow the instructions below to clear the cache and history of your Safari browser:
What is Netflix?
Netflix, headquartered in Los Gatos, California, is an American media company that was established in 1997 by Reed Hastings and Marc Randolph in Scotts Valley, California. Netflix offers subscription-based video-on-demand services through its brand name and includes its own original films and television series, as well as third-party content acquired from other distributors.
Netflix is the first streaming company to become a member of the Motion Picture Association. Initially, Netflix provided both DVD sales and rental services through the mail but eventually discontinued its sales business within a year to concentrate solely on DVD rentals. In 2007, Netflix introduced streaming media and video-on-demand services. It extended its services to Canada in 2010, followed by Latin America and the Caribbean.
Netflix began producing and acquiring original content in 2011, beginning with the political drama House of Cards. By 2022, more than half of the shows and movies on Netflix in the United States were original productions, and the company had expanded into other areas such as video game publishing via the Netflix service.
What is Netflix Error s7361-1253 - FAQs
The S7361-1253 error is a common error message that Netflix users encounter when attempting to stream content on a macOS computer.
NVRAM and PRAM are types of memory used by macOS computers to store certain types of data. When these memory types become corrupted or improperly managed, it can cause the S7361-1253 error.
DRM stands for Digital Rights Management, which is a type of software that prevents the unauthorized reproduction of protected content. If a different media player is using the same DRM protocol at the same time as Netflix, it can cause streaming interruptions and the S7361-1253 error.
To clear the cache and history of your Safari browser, you can go to the History menu, select "Clear history", confirm the operation, then go to the Preferences menu, click on "Advanced", check the box for "Show Develop menu in menu bar", and then select "Empty Caches" from the Develop menu.