What is Ps4 Error Code Wc-40371-5? How to Fix Ps4 Error Code Wc-40371-5?
by Vignesh L | Updated Jul 10, 2023
What is Ps4 Error Code Wc-40371-5?
The error code WC-40371-5 on the PS4 indicates that the voucher code entered is not valid. This error commonly occurs due to a few specific reasons. The first possibility is that the code has been entered incorrectly. It's essential to ensure that you have accurately inputted the code, as even a minor mistake can result in the error.
Another reason for this error is that the code has expired or is not yet active. Voucher codes typically have an expiration date or activation period. If you try to redeem a code that has expired or is not yet active, you will encounter the WC-40371-5 error. It's crucial to double-check the validity of the code and ensure it is currently active.
Cause of Ps4 Error Code Wc-40371-5
Here are the most frequently encountered reasons for code redemption issues:
1. Incorrect code entry:
One of the primary causes of code redemption problems is entering the code incorrectly. Double-check the code you're inputting for any errors, such as mistyped characters or digits.
2. Expired or inactive code:
If the code you're attempting to redeem has expired or is not yet activated, it will not work. Verify the validity period of the code and ensure that it is currently active.
3. PSN account region mismatch:
Codes can be region-specific, meaning they can only be redeemed in specific geographical regions. If your PSN account region does not correspond to the region specified by the voucher, you won't be able to redeem it. Make sure the code and your account region match.
4. Voucher limitations:
Certain vouchers or codes may have specific conditions or restrictions, such as being applicable only to new users, requiring a minimum purchase amount, or having a limited time frame for redemption. If your account does not fulfill the conditions outlined by the voucher, the redemption may fail.
These are the common factors to consider when troubleshooting code redemption issues.
How to Fix Ps4 Error Code Wc-40371-5?
To resolve the PS4 error code WC-40371-5, you can try the following steps:
1. Verify your account status:
Ensure that your PSN account is not suspended or banned. If you believe this might be the case, contact PlayStation Support for assistance.
2. Check your payment information:
Make sure your payment method associated with your PSN account is up to date and valid. Confirm that your credit card has not expired, and there are sufficient funds available. If necessary, update your payment details.
3. Verify your region settings:
Confirm that the region of your PSN account matches the region of the game or content you're trying to access. If they don't match, you may encounter the WC-40371-5 error. Adjust your account region settings accordingly.
4. Check for server/network issues:
Sometimes, the error can be caused by temporary server or network problems on the PlayStation Network. Wait for some time and try again later to see if the issue resolves itself. You can also check the PlayStation Network status page or official PlayStation social media channels for any reported issues or maintenance.
5. Contact PlayStation Support:
if the error persists after trying the above steps, it's recommended to contact PlayStation Support for further assistance. They can provide specific guidance based on your account and the nature of the error code.
By following these steps, you should be able to troubleshoot and resolve the PS4 error code WC-40371-5.
What is Ps4 Error Code Wc-40371-5-FAQs
The PS4 error code WC-40371-5 indicates that the voucher code entered is not valid.
The common reasons for encountering the WC-40371-5 error code are: incorrect code entry, expired or inactive code, PSN account region mismatch, and voucher limitations.
To fix the PS4 error code WC-40371-5, you can try verifying your account status, checking your payment information, verifying your region settings, checking for server/network issues, or contacting PlayStation Support for assistance.
The WC-40371-5 error code might occur when entering a voucher code due to reasons such as incorrect code entry, code expiration or inactivity, region mismatch between the PSN account and the voucher, or the account not meeting the specific conditions set by the voucher.
To troubleshoot a region mismatch issue causing the WC-40371-5 error, you can adjust your PSN account region settings to match the region specified by the voucher. This can typically be done through the account settings or contacting PlayStation Support for guidance on resolving the region mismatch.