What is PS4 Error nw-31200-6? and How to Fix it?
by Rajalaxmi | Updated Mar 20, 2023
PlayStation 4 Wiki
The PlayStation 4, also known as the PS4, is a home video game console developed by Sony Computer Entertainment. It was first released on November 15, 2013, and quickly became one of the best-selling consoles of all time, with over 115 million units sold worldwide as of September 2021.
The PS4 features an eight-core x86-64 AMD "Jaguar" CPU and a 1.84 teraflop AMD Radeon GPU, which deliver stunning graphics and smooth performance. The console comes in two versions: the original PS4 and the PS4 Pro, with upgraded hardware and enhanced performance.
One of the key features of the PS4 is its online capabilities. Players can connect to the PlayStation Network to play games online, access digital content such as movies and music, and connect with friends through social features such as messaging and party chat.
The PS4 also supports a wide range of games, from big-budget blockbusters like "The Last of Us Part II" and "God of War" to smaller indie titles like "Journey" and "Stardew Valley." The console has a vast library of games, with over 4,000 titles available as of 2021, and is also backward-compatible with many popular games from previous PlayStation consoles.
In addition to gaming, the PS4 also functions as a media player, allowing users to stream content from popular services like Netflix, Hulu, and Amazon Prime Video. The console also supports Blu-ray discs and can play DVDs, making it a versatile entertainment center for any home.
One of the most unique features of the PS4 is its controller, the DualShock 4. The controller features a touchpad, motion sensors, and a built-in speaker, as well as a headphone jack for private listening. The DualShock 4 also has a "share" button that allows players to instantly share screenshots and videos of their gameplay to social media.
What is PS4 Error nw-31200-6 ?
The PS4 NW-31200-6 error is a common problem that many PS4 users encounter when trying to update the system software. The error message reads "Failed to update the system software due to a connection error," indicating that the PS4 is unable to get online to install an update to the PS4 system. This error can occur due to a variety of reasons, including a poor internet connection, network issues, or problems with the PS4's hardware. However, there are several solutions you can try to fix this issue and get your PS4 back up and running smoothly. One of the first things you should try is to check your internet connection. Ensure that your PS4 is connected to the internet via an Ethernet cable or a stable Wi-Fi connection. If you are using a wireless connection, try moving the PS4 closer to the router to improve signal strength. You can also try restarting your router to resolve any connection issues.
Cause of Error nw-31200-6
This is the most common reason for the "nw-31200-6" error code. If your internet connection is unstable, the PlayStation console will not be able to connect to the internet, which will result in this error code. If your router or modem has a firewall enabled, it may be blocking the PlayStation console from connecting to the internet. In this case, you will need to configure the firewall settings to allow the console to connect.DNS (Domain Name System) servers are responsible for translating website URLs into IP addresses. If the DNS servers are not working correctly, your PlayStation console may not be able to connect to the internet, resulting in the "nw-31200-6" error code. If the network settings on your PlayStation console are incorrect, you may encounter the "nw-31200-6" error code. This can be caused by manually entering the wrong network settings or selecting the wrong network type during setup.
How to Fix PS4 Error nw-31200-6?
1: Updating PS4 System Software via USB
One of the most common solutions for fixing the PS4 error nw-31200-6 is to update the system software via USB. Here are the steps to follow:
- Plug a USB stick into a device that has a good internet signal.
- Log into your PSN account with your email and password online. You can do this through the Playstation site or on the PS4 itself.
- Download the latest version of the System Software onto the USB stick. It's a good idea to create a separate folder for it on the USB.
- Turn on your PS4 and go to Settings, then System Software Update. Make sure the USB is plugged into a port on your PS4.
- Select the Update Via USB option.
- Select the System Update file from your USB when prompted and perform the update.
Part 2: Improving the Connection Between Your Router and PS4
If updating the PS4 system software via USB doesn't fix the error nw-31200-6, there are other solutions you can try. One common issue is a weak Wi-Fi signal, so improving the connection between your router and PS4 can help. Here are some steps to follow:
- Move your PS4 and router closer together.
- Quick reset your router and PS4.
- Power cycle your router and PS4 by unplugging them for 5-10 minutes before restarting them.
- Move onto a wired connection if possible.
- Disable some devices if you have a lot of users connecting on WiFi all at once.
Part 3: Other Solutions
If improving the connection between your router and PS4 doesn't work, there are a few other solutions you can try:
- Quality of Service (QoS): Busy home networks can often cause a weak Wi-Fi signal if lots of devices are competing on wireless connections for the same bandwidth. This can lead to signal dropouts and poor connections, prompting these error messages.
- Static IP: Go to Settings, then Network, then Test Internet Connection on your PS4. If the results show that the internet connection fails even at the very first step - cannot find an IP address - then assigning a static IP address to your PS4 might help.
- DMZ Settings: Another option to get a better connection is to place your PS4 in the DMZ section of your router, which removes all firewall filtering and fully opens it up to the internet for the best connection possible to servers and other gamers.
- Powerline Adapters: We mentioned above about getting onto a wired connection if possible since they are always much more stable and reliable than Wi-Fi connections for gaming, avoiding the problems with congestion and signal drop out that are common with wireless.
What is PS4 Error nw-31200-6 - FAQs
The PlayStation 4 (PS4) is a home video game console developed by Sony Computer Entertainment. It was released in 2013 as the successor to the PlayStation 3.
The PS4 features an AMD APU with an 8-core Jaguar CPU and a Radeon GPU. It has 8GB of GDDR5 memory, a 500GB or 1TB hard drive, and supports Wi-Fi, Bluetooth, and Ethernet connectivity.
The PS4 can play a wide variety of games, including exclusive titles like Uncharted, The Last of Us, and God of War, as well as popular third-party titles like Call of Duty, FIFA, and Grand Theft Auto.
The PS4 is not backward compatible with PS3 games. However, some PS3 games have been remastered or re-released for the PS4.
No, PS3 controllers are not compatible with PS4. You will need to use a DualShock 4 controller or a compatible third-party controller.