What is Star Citizen Error Code 19000, and How to Fix The Error?

Star Citizen

Star Citizen is a multiplayer space simulation game that is currently in development and published by Cloud Imperium Games for Microsoft Windows. The game is being directed by Chris Roberts, who has extended his initial plans for Freelancer. In September 2012, the game was announced through a private crowdfunding page, and shortly after, in October 2012, a Kickstarter campaign was launched which raised over US$2 million. Pre-production for the game started in 2010, with production beginning in 2011.

What is Star Citizen Error Code 19000?

Star Citizen error code 19000 is an error that happens during the account login phase of Star Citizen. This error occurs when the game is unable to verify a player's login credentials, causing the login attempt to fail. The "ERROR – CIG services [CODE 19000]" succeeded by "Account Login Failed, Please verify your login credentials and try again. This was encountered during the phase of Initiation." The occurrence of error code 19000 on Star Citizen is often due to either a server overload that cannot handle a high volume of simultaneous user logins or a bug or glitch in the game.

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Cause of Star Citizen Error Code 19000

The possible reasons for encountering Error Code 15006 in Star Citizen include:

• The Star Citizen game server could be down.
• Minor glitches exist in the Star Citizen game application.
• Network connectivity issues.
• The Star Citizen game client may have failed to communicate with the server.

How to Fix Star Citizen Error Code 19000?

1) Check the Star Citizen Game Server Status

To address Error Code 19000 in Star Citizen, you can start by checking the status of the game server.

• Look for user reports to determine if the issue is affecting other players as well. If it is a widespread issue, the Star Citizen team should take action to fix it.
• If the problem is due to an overloaded or down server, there is not much you can do except wait until the issue is resolved by the Star Citizen team.

2) Restart the Game

By relaunching your Star Citizen game, you can potentially resolve any glitches or conflicts that may have arisen during the new update.

• To do this, close the game application and launch it again.
• Allow the game to load fully and ensure that your internet connection is stable and functioning properly.
• This should reset any previous occurrence of Error Code 19000 on Star Citizen, enabling you to log in successfully.

3) Log Out and Log In 

To avoid encountering Error Code 19000 in Star Citizen, you may need to log out of the game and log in again.

• Sometimes, users may have enabled the "keep me logged in" option or not closed the Star Citizen Game Application for a long time, resulting in the portal remaining logged in.
• When there is a new release, the game needs time to process the new features, and logging out and closing the application can help avoid errors.
• Wait for some time before trying to log in again. By doing this, you can ensure that you play the game without any issues, such as Error Code 19000 in Star Citizen.

4) Delete the Star Citizen Game temporary files

To resolve login issues in Star Citizen, you may need to delete your user folder from the game. Here's how to do it:

• Open File Explorer on your PC.
• Navigate to the folder path of your Star Citizen game, which may vary depending on your installation location. The default path is C:Program FilesRoberts Space IndustriesStarCitizenLIVE.
• Delete the "USER folder."
• Properly shut down your system, wait a few minutes, and power it on again. This clears any remaining Windows memory cache with incorrect or corrupt information.
• Launch Star Citizen and try logging in again.

If the issue persists, you can try verifying the game file on Steam.

5) Check Star Citizen Game files on Steam

To verify the game files for Star Citizen using Steam, you can follow these steps:

• Firstly, launch the Steam client on your PC and select "Library" at the top of the screen. Then, right-click on the Star Citizen game in the list on the right sidebar and choose "Properties". 
• In the properties window, select "local files" and click on "Verify Integrity of Game Files." Steam will begin to compare each file in the game's installation to its own database and repair any corrupted files.
• This process may take a few minutes to complete. If errors are found, do not worry, as they may be automatically resolved upon reopening the game.
• However, if you encounter Error Code 19000 during login, it may be necessary to uninstall the game and then reinstall it again.

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