Why are Subtitles Not Working on Hulu? How to Fix Subtitles Not Working on Hulu?

Why are Subtitles not working on Hulu? Join us as we explore the potential reasons behind subtitle malfunctions on the Hulu app and present simple yet effective methods to fix the issue.

by Venkatesh P | Updated Jul 18, 2023

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What is Subtitles?

Subtitles serve as textual representations of audio content in various audiovisual media, such as films, television shows, operas, and more.

They can provide transcriptions or translations of spoken dialogue, and in some cases, include descriptions of other audio elements like music or sound effects, making them particularly beneficial for individuals who are deaf or hard-of-hearing.

Subtitles also serve additional purposes, such as providing cultural context through localization or adding humor through contrasting inner thoughts and spoken dialogue.The process of creating subtitles involves writing the text, distributing it to the audience either as open or closed subtitles, and displaying them during playback. 

Open subtitles become an inseparable part of the video, while closed subtitles can be stored separately and overlaid onto the video during playback using various technical formats and approaches. The display of closed subtitles is optional, depending on the media player or venue settings.

Why are Subtitles Not Working on Hulu?

If you are experiencing difficulties with subtitles not functioning on Hulu, there are several recommended solutions you can attempt based on the search results. Firstly, close the Hulu app entirely and reopen it to refresh and rectify any issues with the subtitles. Secondly, check for available updates for the Hulu app and install them, as an outdated or glitchy version can cause subtitle-related problems.

Thirdly, restarting the Hulu stream can resolve issues such as subtitles being out of sync or not functioning correctly. Additionally, during playback, access the Settings icon and verify the subtitle settings, ensuring that subtitles are enabled and set to the appropriate language.

Clearing the Hulu app's cache data through the app settings is another potential solution, as corrupted cache data may disrupt playback and subtitle performance. Lastly, disabling and re-enabling closed captions or subtitles can assist in resolving problems associated with subtitles not working as intended.

It is advised to attempt these solutions if subtitles are not functioning properly on Hulu. In the event that none of these measures prove effective, it is recommended to seek further assistance from Hulu customer support.

How to Fix Subtitles Not Working On Hulu?

To resolve the issue of subtitles not functioning on Hulu, several solutions can be attempted:

Close and reopen the Hulu app

Completely close the app and then reopen it to refresh and rectify any subtitle-related problems.

Check for updates

Ensure that your Hulu app is updated to the latest version. Outdated or buggy versions can result in subtitle issues. Regularly check for updates and install them when available.

Restart the stream

Restarting the Hulu stream can help resolve problems where subtitles are out of sync or not working correctly.

Verify subtitle settings

During playback, access the Settings icon and verify the subtitle settings. Confirm that subtitles are enabled and set to the correct language.

Clear app cache

If the subtitle issue persists, clear the Hulu app's cache data. Go to the app settings and clear the cache, as corrupted cache data may interfere with playback and subtitles.

Disable and enable subtitles

Temporarily disable closed captions/subtitles and then re-enable them. This action can help reset the subtitle settings and resolve any issues with their functionality.

If none of these solutions prove effective, it is recommended to seek further assistance from Hulu customer support. Their dedicated team can provide specific troubleshooting steps or address any known issues associated with the application.

How to Turn on Subtitles on Hulu?

To enable subtitles on Hulu, you can utilize the following instructions:

On Desktop:

  • Visit Hulu.com and log in to your account.
  • Select the desired title to watch and allow it to begin playing.
  • Click the Settings icon located in the lower right-hand corner.
  • Choose "Subtitles & Audio."
  • Select a language available for the title or choose "Off" according to your preferences.
  • Upon exiting the menu, Hulu will automatically save your selection.

On Mobile:

  • Launch the Hulu app on your mobile device and log in to your account.
  • Play the title you wish to watch.
  • Tap the screen to display the playback controls.
  • Click the Settings icon.
  • Select "Subtitles & Captions."
  • Choose a language available for the title or opt for "Off" based on your preferences.
  • Tap the X to save your preferences and resume playback.

Additionally, you can customize the appearance of subtitles on Hulu by adjusting the font, text size, and opacity. Follow the aforementioned steps and then click the "Settings" link within the Subtitles menu. From there, you can customize the subtitles to your liking.

If subtitles are not functioning correctly on Hulu, you may attempt troubleshooting steps such as restarting the stream, checking for updates, or clearing the app cache. Verifying the subtitle settings to ensure they are enabled and set to the appropriate language is also recommended.

How to Turn on Closed Captions on Hulu?

To enable closed captions on Hulu, you can utilize the following instructions:

  • From the Home screen, navigate to the left or select "Back" to access the navigation bar.
  • Choose "Settings" from the menu.
  • Within the Settings menu, select "Subtitles & Captions".
  • Adjust the settings to activate closed captions and select your preferred language or style.

Alternatively, if you are watching a show on Hulu through a web browser, follow these steps:

  • While watching a show on Hulu in a web browser, click the Settings icon, represented by a gear symbol.
  • Click "Subtitles".
  • Select your preferred closed caption option.

In case you encounter any issues with closed captions or subtitles on Hulu, you can attempt to resolve it by disabling closed captions/subtitles and then enabling them again. It is advisable to fully close the Hulu app and any other running background apps or programs before retrying the process. By following these instructions, you should be able to enable closed captions on Hulu and customize them according to your personal preferences.

Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

Why Are Subtitles Not Working On Hulu- FAQ

1. What are subtitles?  

Subtitles are textual representations of audio content in various media, providing transcriptions, translations, and descriptions for individuals who are deaf or hard-of-hearing.
 

2. Why aren't subtitles working on Hulu?  

To fix subtitle issues on Hulu, try closing and reopening the app, checking for updates, restarting the stream, verifying subtitle settings, clearing app cache, or disabling and enabling subtitles.
 

3. How do I turn on subtitles on Hulu?  

To enable subtitles on Hulu, go to Settings on desktop or tap the screen on mobile, select "Subtitles & Audio/Captions," choose a language or "Off" option, and save your preferences.

4. How do I turn on closed captions on Hulu?

How do I turn on closed captions on Hulu?
To activate closed captions on Hulu, navigate to Settings on the home screen or click the gear symbol in a web browser, select "Subtitles & Captions," adjust settings for closed captions, and save your preferences.
 

5. How do I fix closed caption issues on Hulu?

To resolve closed caption problems on Hulu, try disabling and re-enabling closed captions, closing background apps, and following the steps mentioned to enable closed captions while ensuring the Hulu app is fully closed.