Why is My Apple Music Not Working? How to Fix Apple Music Not Working?
by Mathelene | Updated Jul 24, 2023
Apple Music Not Working
Apple Music, being one of the most popular music streaming services worldwide, provides access to millions of songs with high-quality audio. However, like any technology, it is not immune to occasional problems. Users often encounter issues with Apple Music, and one of the most common complaints is "Apple Music Not Working."
When this problem occurs, users are unable to enjoy their favorite songs, whether they are working out, commuting, or trying to unwind at home. Frustrated by the inconvenience, many users have turned to the internet to seek solutions and answers to resolve this recurring issue.
Why is My Apple Music Not Working?
There are various reasons why Apple Music may encounter issues and fail to work properly. Some common factors that could lead to Apple Music not functioning as expected include:
Poor Internet Connection
Apple Music relies on a stable internet connection to stream music and access your library. If your internet connection is weak or intermittent, it may result in interruptions or the inability to use the service.
Outdated Software
To ensure smooth functionality, Apple Music requires the latest version of iOS, macOS, or iTunes, depending on the device you're using. If your software is outdated, it may lead to compatibility issues and disrupt the app's performance.
Server Problems
Apple Music operates through a complex network of servers, and occasional server problems or outages can occur. When this happens, users may experience difficulties accessing or using the service.
How To Fix Apple Music Not Working?
Check Your Internet Connection
Ensure you have a stable internet connection as Apple Music relies on it for proper functionality. Test your connection by using other apps or switching between Wi-Fi and cellular data.
Check Apple Music Servers
If your internet connection is fine, check Apple's System Status page to see if there are any ongoing server issues affecting Apple Music.
Restart The Apple Music App/Device
Force-close and reopen the Apple Music app to refresh its temporary data and resolve common errors. On devices without a home button, swipe up from the bottom of the screen to see recently used apps. On devices with a home button, double-click it and swipe up on Apple Music to close it. If needed, restart your device to clear temporary data and bugs.
Update The Apple Music App
Make sure you have the latest version of the Apple Music app as outdated apps can lead to bugs and glitches. Check for updates in the app store and install any available updates.
Try Playing Another Song
If a specific song is not playing, try playing other songs from your library. If they work fine, the issue may be with that particular song. Redownload the song and ensure it's in the supported MPEG-4 AAC format.
Sign Out And Sign In Again
Signing out and signing back into Apple Music can resolve some issues. On your iPhone or iPad, go to Settings > Music > Sign Out. On your Mac, open iTunes, and click on Account > Sign Out. Then sign in again with your Apple ID and password.
Contact Apple Support
If none of the above solutions work, reach out to Apple support for assistance with the issue. They can provide further troubleshooting and guidance.
Why is My Apple Music Not Working? - FAQs
There could be various reasons why Apple Music is not working, such as a poor internet connection, outdated software, server problems, or specific issues with the app.
You can verify the status of Apple Music servers by visiting Apple's System Status page, which displays the current status of all Apple services. If the Apple Music service appears red on the page, it may be experiencing problems.
If force-closing and reopening the app doesn't resolve the problem, try restarting your device to clear any temporary data or bugs that might be affecting Apple Music.
Check for updates in the app store on your device (App Store for iOS, macOS App Store for Mac) and install any available updates for the Apple Music app.
If a particular song is not playing, try playing other songs from your library to check if the issue is song-specific. If it is, try redownloading the song and ensure it is in the supported MPEG-4 AAC format.