Why is Myntra App Not Working? How to Fix the Issue?

Wondering why is Myntra app not working? You have landed on the right page as here we explore reasons and provide solutions for the Myntra app not working issue, take a look.  

by A Maria | Updated May 02, 2023

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Myntra 

Myntra is a major fashion e-commerce company in India, with its headquarters located in Bengaluru, Karnataka. Initially founded in 2007-2008 with the purpose of selling personalized gift items, Myntra.com was later acquired by Flipkart in May 2014. Recently, in May 2022, Myntra launched an express delivery service on its app that aims to provide a unique experience for shoppers on its fashion and beauty platform. This service enables customers to receive their orders for products marked with an 'M-express tag' on the listing page within 24–48 hours of purchase.

Why is Myntra App Not Working?

The Myntra App was not working as per Twitter users who said that the app had a pop up saying 'It's Gettin Lit In Here'. Users may encounter several issues that can disrupt its performance. One of the most common issues faced by users is the inability to open the app. This can be a significant problem, especially for those who use it frequently. If you are experiencing difficulty accessing the Myntra App, there are several solutions available. Here are some fixes for Android and other devices that you can try:

Common Issues with the Myntra App

  • Update the Myntra App
  • Restart your phone
  • Check device compatibility
  • Check the device date and time setting
  • Update your device
  • Clear the app cache file from the app settings

What are the Causes of the Myntra App Not Working? 

Myntra App Server Issue

  • If you are having trouble accessing the Myntra App, the first thing you should check is whether the app server is down. A server issue can interrupt the app's service and prevent it from functioning correctly. In this case, the best thing to do is to wait for some time as the app may be undergoing maintenance or an update. Alternatively, you can check the official Myntra website or social media pages to see if there are any announcements regarding the app server status.

Myntra App Under Maintenance

  • Another reason why the Myntra App may not be working is that it is under maintenance. During maintenance, the app may not be accessible or may experience slow performance. If this is the case, you can try accessing the app after some time, once the maintenance is complete.

Your Internet Connection Issue

  • If the Myntra App server is functioning correctly and there is no maintenance scheduled, the problem may be with your internet connection. Ensure that you have a stable internet connection before accessing the app. A poor internet connection can cause slow performance or prevent the app from loading. You can try resetting your router or connecting to a different network to see if this resolves the issue.

How to Fix Myntra App Not Working? 

Verify Myntra App Server Status

  • Checking Server Status using eBuzzPro
  • If you encounter the Myntra App Not Working issue, the first thing you should do is check the status of the Myntra App Server using the internet. This could help you identify if the problem is due to server downtime.

Confirm Device Compatibility

  • Checking Device Compatibility
  • If you face a Myntra app stopped working problem, make sure to check if your device is compatible with the Myntra app. If yes, follow the steps provided below to fix the Myntra App Not Working issue.

Clear Myntra App Cache

  • Clear Cache 
  • To resolve the Myntra App issue, clearing the cache of the Myntra App installed on your Android phone or iPhone is essential. Go to Settings > Apps > Myntra > Clear Cache to clear the cache of the Myntra App.

Update Myntra App to the Latest Version

  • Updating the App to the Latest Version
  • If the Myntra App Not Working issue persists even after clearing the cache, the Myntra App on your device could be outdated. Therefore, you should update the Myntra App to the latest version.

Switch Internet Connection

  • Changing Internet Connection
  • Check your phone's internet connection if you continue to encounter the Myntra App Not Working issue. Poor internet connectivity could cause technical errors.

Restart Your Device

  • Rebooting Your Device
  • If you've tried all of the steps above and continue to experience the Myntra App Not Working issue, restarting your phone could help. Many minor bugs can be fixed by rebooting the device.

History of Myntra 

Myntra was founded by Mukesh Bansal, Ashutosh Lawania, and Vineet Saxena, primarily selling on-demand personalized gift items on a business-to-business (B2B) model in its initial years. The platform allowed customers to personalize products such as T-shirts, mugs, and mouse pads between 2007 and 2010. However, in 2011, Myntra shifted its focus to fashion and lifestyle products and moved away from personalization.

By 2012, the platform offered products from over 350 Indian and international brands, including its own brands, Fastrack Watches and Being Human. In 2014, Myntra was acquired by Flipkart in a deal worth ₹2,000 crore (US$250 million) due to common shareholders Tiger Global and Accel Partners. Despite being acquired, Myntra continued to operate independently, primarily targeting fashion-conscious consumers.

By 2014, Myntra offered over 150,000 products from more than 1,000 brands, with a distribution area of around 9,000 pin codes in India. Ananth Narayanan became the CEO of Myntra in 2015. In the same year, Myntra announced that it would discontinue its website and serve customers exclusively through its mobile app, citing that 95% of traffic came from mobile devices and 70% of purchases were made on smartphones.

However, the move was met with mixed reviews and resulted in a 10% decline in sales. In February 2016, Myntra announced that it would revive its website after the failure of the "app-only" model. In 2017, Myntra negotiated the rights to manage Esprit Holdings's 15 offline stores in India. However, in the financial year 2017-2018, the platform reported a net loss of ₹151.20 crore. In January 2021, Myntra changed its logo after a complaint was filed by Naaz Patel, who runs an NGO called Avesta Foundation, that the logo resembled a naked woman.

About Myntra 

SPECIFICATIONS 

DETAILS 

Type of site

E-Commerce

Available in

English

Area served

India

Founder(s)

Mukesh Bansal, Vineet Saxena, Ashutosh Lawania

CEO

Nandita Sinha

Parent

Flipkart

Subsidiaries

Fitiquette, Roadster

Commercial

Yes

Registration

Required

Launched

2007

Current status

Active

Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

Why is Myntra App Not Working - FAQs

1. What is Myntra?

Myntra is a fashion e-commerce company based in Bengaluru, India. It was initially founded in 2007-2008 with a focus on selling personalized gift items, but later transitioned to selling fashion and lifestyle products. In May 2014, Myntra was acquired by Flipkart.

2. What is the express delivery service launched by Myntra in May 2022?

The express delivery service is a new feature on Myntra's app that enables customers to receive their orders for products marked with an 'M-express tag' on the listing page within 24-48 hours of purchase. This is intended to provide a faster and more convenient shopping experience for customers.

3.   Is the express delivery service available for all products on Myntra?

No, the express delivery service is only available for products marked with an 'M-express tag' on the listing page. Not all products on Myntra are eligible for this service.

4. Do I need to pay extra for the express delivery service?

No, there is no additional charge for the express delivery service. However, it is only available for products marked with an 'M-express tag' on the listing page.

5. How does the express delivery service work?

After selecting a product marked with an 'M-express tag' on the listing page, customers can choose the express delivery option during checkout. The product will then be delivered within 24-48 hours of purchase.