A Ubisoft Service is Currently Unavailable, How to Fix Ubisoft Connect Not Working?

Having trouble with Ubisoft Service? Learn here to fix the issue of Ubisoft Connect Not Working and follow these simple steps to get back your gaming.

by Maivizhi A

Updated Mar 15, 2024

A Ubisoft Service is Currently Unavailable, How to Fix Ubisoft Connect Not Working?
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A Ubisoft Service is Currently Unavailable

Ubisoft is a French video game company primarily known for developing and publishing video games worldwide. Ubisoft was founded by the Guillemot brothers in 1986. Now, Ubisoft has grown into one of the influential players in the gaming industry. Ubisoft's franchises include Assassin's Creed, Tom Clancy's series, etc.

If you are facing issues like ‘A Ubisoft Service is Currently Unavailable’ or ‘Service is unavailable’ it means that there is a problem with Ubisoft Servers. Also, there might be a possibility that Ubisoft is doing maintenance. It has a chance of problems with your internet connectivity.  There might be multiple chances when you have an issue with Ubisoft Sevice.

Check the fixes below to make your Ubisoft Connect work back properly.

How to Fix Ubisoft Connect Not Working? 

To fix the Ubisoft Connect Not Working, follow these steps:

1. Restart the Router and Computer

  • Turn off your internet router for 5-10 seconds and then turn it back on.
  • Make sure to restart your computer too. Do not forget to check the reset button on your router.

2. Check Computer Time and Date Settings

  • Right click your Windows Icon and select Settings.
  • Click on Time & Language.
  • Make sure the time and time zone are correct. 

3. Flush DNS and Winsock Reset

  • In the search box at the bottom left, type in CMD.
  • Right click on the CMD and select Run as Administrator.
  • Inside the Command Box, type "ipconfig /flushdns" and press Enter.
  • Finally, type "exit" and press Enter then the Command Box will closed.

4. Change DNS Server

  • In the search box at the bottom left, type in Control Panel and select it. Click on Network and Internet. 
  • Next, click on Change adapter settings. Right click on Ethernet and select Properties.

5. Disable IP Version 6

  • In the search box at the bottom left, type in Control Panel and select it. Click on Network and Internet and disable. 

What Causes the “A Ubisoft Service is Currently Unavailable” Error on Windows? 

Incorrect time and date:

Check whether your time and date are correct. If it is not correct, change it. It might cause an error.

Problem with the Program:

There is a chance that different program which is running causes the error. Try to end this may solve this issue.

Uninstalling a program called Hamachi 

Players who have Hamachi on their PC should try to uninstall it. It will help you to fix the error. 

Change your internet connection:

If you are using this type of internet connection (IPv6), try using another type of internet connection like the IPv4.

Check your network connectivity:

There is a chance of internet connectivity issues. So, reset the settings to fix it.

Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

A Ubisoft Service is Currently Unavailable -FAQs

1. What does 'A Ubisoft Service is Currently Unavailable' mean?

It indicates a problem with Ubisoft's servers or ongoing maintenance.

2. What is Ubisoft Connect?

Ubisoft Connect is a service offered by Ubisoft that provides various features including social networking, in-game rewards, player stats tracking, and more.

3. Is Ubisoft a global company?

Yes, Ubisoft is a French video game company with a global presence, developing and publishing games worldwide.

4. Who founded Ubisoft?

Ubisoft was founded by the Guillemot brothers in 1986.

5. How can I fix 'Ubisoft Service is Currently Unavailable'?

You can try restarting your router and computer, checking your computer's time and date settings, flushing DNS, resetting Winsock, changing DNS server, or disabling IP Version 6.