Cannot Use Content Ps4, How to Fix this Error?
by Fredrick
Updated Jun 08, 2023
Cannot Use Content Ps4
The "Cannot Use Content" error is a common issue that occurs on the PlayStation 4 (PS4) console when users attempt to access purchased content from the PlayStation Store. This error arises when the console fails to verify the license for the content, leading to restricted access. Several factors can contribute to this error, such as network connectivity problems, account configuration issues, or disruptions with the PlayStation server.
Resolving the "Cannot Use Content" error requires troubleshooting steps to address the underlying cause. These can include checking your network connection to ensure it's stable and properly configured, verifying your account settings to ensure they align with the intended usage of the content, and checking the PlayStation server status to ensure there are no ongoing server issues impacting license verification.
How to fix Cannot Use Content Ps4
Solution #1: Clear the PS4 system cache
To start troubleshooting your PS4, it is recommended to perform a quick restart. Simply turn off your PS4 normally and unplug it from the power outlet for approximately 30-60 seconds. This procedure purges temporary memory, data, and the system cache. After the restart, power on your PS4 again and check if the issue persists.
Solution #2: Verify PlayStation server status.
Your PS4 needs to communicate with the PlayStation servers to authenticate the licenses of your games. If the servers are experiencing downtime or issues, it can result in error messages like the "Cannot Use The Content" error.
To check the status of the PlayStation servers, you can visit the official PlayStation website at https://status.playstation.com/. This page provides real-time information about server status, including any ongoing maintenance or outages. By checking the server status, you can determine if the error is caused by server-related issues. If the servers are experiencing problems, you may need to wait until they are resolved before the error is resolved on your end.
By following these two steps, you can address the "Cannot Use The Content" error on your PS4. Clearing the system cache and verifying the server status are essential troubleshooting methods that can help resolve common issues related to game licenses and server connectivity.
Solution #3: Activate your console as Primary PS4 in Account Management.
To address the "Cannot Use The Content" error on your PS4, you can try activating your console as the Primary PS4. Follow these steps:
- Press the PS button on your controller to go to the PS4 Home screen.
- Select "Settings" from the menu.
- Go to the "Account Management" tab.
- Choose the "Activate As Your Primary PS4" option.
- Activate Primary PS4.
It's possible that if you have previously played on another PlayStation 4 using your account or if you have acquired a new PS4, you may have forgotten to set your current console as the Primary device. Activating it as the Primary PS4 can help resolve the "Cannot Use The Content" error.
Solution #4: Restore licenses on your PSN account.
If the error persists, another solution is to restore licenses on your PSN account. Follow these steps:
- Go to your PS4 Home screen.
- Navigate to "Settings".
- Select the "Account Management" tab.
- Once in Account Management, choose "Restore Licenses".
- Confirm your selection if prompted.
Restoring licenses on your PSN account can be effective, especially if you have recently purchased new content or games from the PlayStation Store. It's important to note that your PlayStation console needs to verify the license of each game, especially digital copies, so ensure that your console is connected to the internet.
By following these steps, you can activate your console as the Primary PS4 and restore licenses on your PSN account, which can help resolve the "Cannot Use The Content" error on your PS4.
Solution #5: Delete and reinstall the game.
If you continue to encounter the "Cannot Use The Content" error message or any other error messages preventing you from playing the game, you may need to resort to a more drastic solution of deleting and reinstalling the game. Follow these steps:
- Go to your PS4 Home screen.
- Select the game tile and press the OPTIONS button on your controller to open the Quick Menu.
- Choose "Delete" to remove the game from your console.
- Afterward, you can proceed to download the game again from the PlayStation Store or reinstall it from the disc if you have a physical copy.
- Once the game is reinstalled, launch it and check if the error message persists.
Deleting and reinstalling the game can help resolve any issues related to game files or installation errors that might be causing the "Cannot Use The Content" error. By starting fresh with a clean installation, you increase the chances of resolving the issue and being able to play the game without encountering any errors.
Note: Keep in mind that reinstalling the game will erase any saved data or progress associated with it. If you have important game data, consider backing it up before deleting the game to avoid permanent loss.
Causes for Cannot Use Content Ps4
The "Cannot Use The Content" error on PS4 can be caused by various factors, with the most common being a license issue. However, some users may encounter this error due to other reasons, such as account problems. To resolve this error, there are several steps you can take. First, verify your licenses by going to the "Settings" menu, selecting "Account Management," and choosing "Restore Licenses." Allow the license restoration process to complete and then check if you can access the content without the error. If the issue persists, ensure that your PSN account is active and not suspended or banned. Additionally, try deleting and re-downloading the specific content that triggers the error. If all else fails, you can attempt to restore the default settings of your PS4 through the "Initialization" menu. If the error continues to persist, it is advisable to contact PlayStation Support for further assistance.
What is Playstation 4?
PlayStation 4 (PS4) is a renowned video game console developed and marketed by Sony Interactive Entertainment (SIE). It is part of the popular PlayStation brand, which has been a dominant force in the gaming industry since its introduction in 1994. The PS4 has gained immense popularity among gamers worldwide due to its exceptional features, immersive gameplay experiences, and an extensive library of exclusive titles.
At its core, the PS4 offers a platform that provides interactive entertainment for gamers. Over the years, the PlayStation console line has undergone significant advancements, introducing new technologies and features with each iteration. From the revolutionary PlayStation 1 to the cutting-edge PlayStation 5, these consoles have continuously pushed the boundaries of gaming, delivering improved graphics, processing power, and innovative controllers.
One of the standout aspects of PlayStation is its commitment to delivering high-quality gaming experiences. The platform offers a diverse range of games across various genres to cater to different player preferences. Whether it's action-adventure, role-playing, sports, or racing titles, the PS4 boasts an extensive collection of games. Many of these games are developed by Sony's own first-party studios, resulting in a remarkable lineup of exclusive titles that are not available on other gaming platforms.
With its combination of technological advancements, immersive gameplay, and a rich library of exclusive titles, PlayStation 4 has solidified its position as a leading choice for gamers worldwide. It continues to captivate players with unforgettable gaming experiences, making it a beloved and highly respected console in the gaming community.
Cannot Use Content Ps4 - FAQs
To create a PSN account, turn on your PlayStation console and navigate to the "Settings" menu. From there, select "Account Management" and choose "Create Account." Follow the prompts to enter your personal information, such as your email address and password, and complete the registration process.
Yes, PlayStation offers online multiplayer gaming through the PlayStation Network (PSN). With a PSN account and an active PlayStation Plus subscription, you can play multiplayer games with friends and other players worldwide. Simply connect your console to the internet, launch the game, and access its multiplayer features.
To redeem a code on the PlayStation Store, go to the store on your PlayStation console and select "Redeem Codes" from the menu. Enter the code exactly as it appears, including any dashes or special characters. Once entered correctly, confirm the code, and the content associated with the code will be added to your account.
Yes, PlayStation 5 is backward compatible with most PlayStation 4 games. You can insert your PS4 game discs into the PS5 console or access your digital library and download compatible PS4 games onto your PS5. However, not all PS4 games are compatible, so it's advisable to check the official PlayStation website for a list of supported titles.