Crunchyroll Premium Not Working How to Fix Crunchyroll Premium not Working?

Fix Crunchyroll Premium not working issues with these troubleshooting steps. Learn how to address payment errors, server status checks, and more to enjoy uninterrupted anime streaming.

by Th

Updated Mar 02, 2024

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Crunchyroll Premium Not Working How to Fix Crunchyroll Premium not Working?
Source: Fresherslive.com

Crunchyroll

Crunchyroll is an American streaming service that offers a wide range of East Asian media, primarily Japanese anime. It was founded in 2006 by graduates from the University of California, Berkeley. The service has over 100 million registered users worldwide and is headquartered in San Francisco, California, with a branch in Shibuya, Tokyo.

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Previously owned by AT&T/WarnerMedia's Otter Media, Crunchyroll was acquired by Sony Group Corporation in 2021. From 2016 to 2018, Crunchyroll partnered with Funimation, which Sony also acquired in 2017. In 2022, Crunchyroll and Funimation merged under Sony's brand.

As a member of The Association of Japanese Animations (AJA), Crunchyroll offers a vast library of content, including over 1,000 anime shows and more than 200 East Asian dramas in over 18 languages. It also offers manga titles through its Crunchyroll Manga service.

Crunchyroll has over 10 million paid subscribers as of 2022 and passed one million paid subscribers in February 2017. It releases titles on home video directly or through distribution partners like Sentai Filmworks, Viz Media, Discotek Media, and Aniplex of America.

Uncover the wonders of the entertainment universe with Fresherslive as your gateway. Follow today to keep abreast of breaking celebrity news and delve into illuminating film reviews. Connect with fellow entertainment enthusiasts and be at the forefront of this dynamic realm.

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Crunchyroll Premium Not Working

Crunchyroll is a popular website for watching anime, with many users opting for its Premium service for additional features and shows. However, some users have reported issues with payment, receiving an error message stating "Your card information is invalid. Please check your card information and try again." Some users also faced difficulties when using PayPal as a payment option. 

Here are some common reasons for these errors:

  • Incorrect card information: Make sure that the card details you've entered are correct, including the postal code, which should match the one registered with your bank. Otherwise, Crunchyroll won't accept the card.
  • Payment limit reached: Multiple failed payment attempts can lead to a temporary block, preventing you from using even the correct credit card or PayPal account.
  • Conflicting apps or extensions: Some third-party antivirus programs, security software, or browser extensions may conflict with Crunchyroll's payment process, causing errors.
  • Corrupt browser cache: A corrupt browser cache can also cause issues with accessing the website or making payments. Clearing your browser's cache may resolve this problem.

By addressing these issues, you may be able to resolve payment errors on Crunchyroll and enjoy uninterrupted access to your favorite anime shows.

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How to Fix Crunchyroll premium not working?

If you're experiencing issues with your Crunchyroll Premium subscription, there are several steps you can take to troubleshoot and resolve the problem. 

Here's a detailed guide on how to fix Crunchyroll Premium not working:

  • Check Crunchyroll Server Status: Verify if Crunchyroll's servers are operational using a service like Downdetector. If the servers are down, you may need to wait until they are back up and running.
  • Ensure Payment Information is Correct: Double-check that your credit card information is correct and up to date. Avoid using prepaid cards, as Crunchyroll does not accept them. If you're experiencing credit card issues, consider using PayPal as an alternative payment method.
  • Try a Different Payment Method: If you're unable to pay with your credit card, try using PayPal as an alternative payment method. This can help bypass any issues with your credit card.
  • Disable VPN or Proxy: If you're using a VPN or proxy service, try disabling it. Sometimes, these services can interfere with Crunchyroll's payment processing.
  • Clear Browser Cache and Cookies: Clearing your browser's cache and cookies can resolve issues with loading Crunchyroll's website or payment processing. To do this, go to your browser's settings and clear your browsing data.
  • Disable Browser Extensions: Some browser extensions can interfere with Crunchyroll's website. Disable any ad blockers or extensions that modify the network, and then try accessing Crunchyroll again.
  • Try a Different Browser: If you're experiencing issues with one browser, try using a different browser like Chrome, Firefox, or Safari. This can help determine if the issue is specific to your browser.
  • Update Your Browser: Ensure that your browser is up to date. Outdated browsers can sometimes cause compatibility issues with websites.
  • Check Your Subscription Status: Verify that your Crunchyroll Premium subscription is active and has not expired. If it has expired, you may need to renew your subscription to continue accessing premium content.
  • Contact Crunchyroll Support: If none of the above steps resolve the issue, contact Crunchyroll support for further assistance. Provide them with details about the problem you're experiencing, and they should be able to help you resolve it.

By following these steps, you should be able to troubleshoot and resolve any issues you're experiencing with your Crunchyroll Premium subscription.

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Crunchyroll Overview

Attribute

Details

Type of business

Subsidiary

Type of site

OTT streaming platform

Available in

20 languages

Founded

May 14, 2006; 17 years ago

Headquarters

San Francisco, California, U.S.

Country of origin

United States

Owner

Sony Group Corporation

Founder(s)

Kun Gao, James Lin, Brandon Ooi, Vu Nguyen

Products

Streaming media, video on demand, digital distribution

Services

Film production, film distribution, television production, television distribution

Parent

Crunchyroll, LLC



Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

Crunchyroll Premium Not Working How to Fix Crunchyroll Premium not Working?-FAQ

1. What are some common reasons for payment errors on Crunchyroll?

Some common reasons for payment errors on Crunchyroll include incorrect card information, reaching the payment limit, conflicting apps or extensions, and a corrupt browser cache.

2. How can you fix Crunchyroll Premium not working?

To fix Crunchyroll Premium not working, you can start by checking the server status, ensuring your payment information is correct, trying a different payment method like PayPal, disabling VPN or proxy services, clearing browser cache and cookies, disabling browser extensions, trying a different browser, updating your browser, checking your subscription status, and contacting Crunchyroll support if needed.

3. What should you do if you receive an error message stating "Your card information is invalid" on Crunchyroll?

If you receive this error message on Crunchyroll, you should double-check the card details you've entered, including the postal code, ensure you haven't reached the payment limit, and consider using PayPal as an alternative payment method.

4. How can you clear browser cache and cookies to resolve payment issues on Crunchyroll?

To clear browser cache and cookies on Crunchyroll, go to your browser's settings and find the option to clear browsing data. Select the option to clear cache and cookies, then restart your browser and try accessing Crunchyroll again.

5. What steps should you take if you're unable to resolve issues with your Crunchyroll Premium subscription?

If you're unable to resolve issues with your Crunchyroll Premium subscription, you should contact Crunchyroll support for further assistance. Provide them with details about the problem you're experiencing, and they should be able to help you resolve it.

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