Directv Satellite Customers Report 771 Errors, What Is Error Code 771 On Directv Satellite?
Updated Feb 28, 2024
Direct TV
DirecTV is an American TV service based in California. It started in 1994 and mainly provides digital satellite TV in the United States. Besides satellite TV, it also has a traditional TV service called U-verse TV and an online streaming service known as DirecTV Stream. DirecTV competes with other TV providers like Dish Network, cable TV companies, and internet-based TV services.
In 2015, AT&T bought DirecTV for $67.1 billion after getting approval from government authorities. As of the first quarter of 2021, AT&T had around 15.9 million customers using their pay-TV services, including DirecTV, U-Verse, and DirecTV Stream.
In 2021, AT&T decided to spin off DirecTV, U-Verse TV, and DirecTV Stream into a separate company. They sold a 30% share to TPG Inc., keeping a 70% ownership in the new standalone company. This change was completed on August 2, 2021.
Directv Satellite Customers Report 771 Errors
Numerous users have encountered a frustrating "771" error code, indicating communication issues between their satellite dish and receiver. This error has been reported widely in various locations, with cities such as Indianapolis, Cincinnati, Chicago, Las Vegas, Miami, and New York City being among the most frequently affected, according to DownDetector. The prevalence of this error suggests a widespread challenge for users in these areas, potentially impacting their ability to access satellite TV services.
The occurrence of the "771" error is not uncommon during adverse weather conditions or when there are obstructions affecting the satellite dish. Whether it's inclement weather or physical obstacles hindering the communication between the receiver and the dish, users are advised to address these issues for a seamless satellite TV experience. The prominence of this error across different locations highlights the need for users to troubleshoot and resolve potential communication disruptions to restore uninterrupted service.
What Is Error Code 771 On Directv Satellite?
Error code 771 on DirecTV's satellite service indicates a disruption in the satellite signal reception. When this error occurs, the message "771 Searching for Satellite Signal" is displayed on the TV screen. Commonly, this issue arises due to obstructions obstructing the satellite dish's line of sight, adverse weather conditions like heavy rain or snow, or loose/damaged cables between the satellite dish, receiver, and TV.
To resolve error code 771, users can check for physical obstructions, wait for improved weather conditions, ensure secure cable connections, and perform a simple receiver reset by powering it off and on after a brief interval. If the problem persists, consulting DirecTV customer support is recommended for further assistance and potential resolution.
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How do I get my signal back on DIRECTV?
Check for Obstructions:
Weather Conditions:
Check Connections:
Receiver Reset:
Check for Error Codes:
Customer Support:
Upgrade Equipment:
Directv Satellite Customers Report 771 Errors- FAQs
Error code 771 indicates communication issues between the satellite dish and receiver, disrupting the satellite signal reception.
Cities such as Indianapolis, Cincinnati, Chicago, Las Vegas, Miami, and New York City have been among the most frequently affected locations, as reported by DownDetector.
The error is commonly caused by obstructions blocking the satellite dish's line of sight, adverse weather conditions like heavy rain or snow, or loose/damaged cables between the dish, receiver, and TV.
Users can check for physical obstructions, wait for improved weather conditions, ensure secure cable connections, and perform a receiver reset by powering it off and on. If the issue persists, contacting DirecTV customer support is recommended.
Troubleshooting and resolving communication disruptions are crucial to restore uninterrupted satellite TV services, as error code 771 may impact users' ability to access DirecTV services across different locations.