Disney Hotstar Not Working, How To Fix Disney Hotstar Not Working Issue?
by Subhashree M
Updated Feb 21, 2023
What Is Disney Hotstar?
Disney+ Hotstar, formerly known as Hotstar, is a popular subscription video on-demand streaming service in India. It is owned by The Walt Disney Company India and operated by Disney Entertainment. The platform features a wide range of Indian films, television shows, and live sports content for Indian viewers and its diaspora worldwide. Initially launched as Hotstar, the service quickly gained popularity due to the significant growth of mobile broadband in India. It became the dominant streaming service in the country offering both local and international content licensed from third-party studios like HBO and Showtime.
After Disney's acquisition of Star India's parent company 21st Century Fox in 2019, the service was integrated with Disney's global streaming brand, Disney+, and renamed as 'Disney+ Hotstar' in April 2020. The co-branded service now features Disney+ original programming, movies, and television series from brands like Pixar, Marvel Studios, Lucasfilm, and National Geographic alongside its domestic and third-party content. Disney+ Hotstar has also expanded to Indonesia, Malaysia, and Thailand and is expected to launch in Vietnam in early 2023.
Hotstar also operates as a streaming service in Singapore, Canada, and the United Kingdom, targeting overseas Indians and focusing on Disney Star's domestic entertainment and sports content. In 2021, Disney announced that it would discontinue the U.S. version of Hotstar in favor of adding its content to the domestic Hulu and ESPN+ services.
Hotstar was officially launched on 11 February 2015, just in time for the 2015 Cricket World Cup and the upcoming 2015 Indian Premier League. It initially offered over 35,000 hours of content in seven regional languages, live streaming coverage of sports such as football, kabaddi, and cricket on a delay. The service became popular among young adults in India, generating over 345 million views throughout the 2015 Cricket World Cup and over 200 million views during the 2015 Indian Premier League season. In April 2016, Hotstar launched a subscription tier primarily focused on international content and premium sports content, including a deal to carry HBO content uncut on the platform.
Disney Hotstar Not Working
Numerous users are grappling with the issue of Disney Hotstar not functioning correctly and are actively seeking effective solutions. Let's delve into some possible remedies.
Disney Hotstar, a popular entertainment streaming and video-on-demand service, has emerged as a preferred choice for many viewers. Apart from its mobile application, the official website Hotstar.com also provides access to its content. Furthermore, sports enthusiasts consider it an indispensable platform, as it allows them to stream cricket matches live on their phones with ease. Despite its popularity, some users may experience issues such as buffering, connectivity, server errors, loading, crashing, or unresponsiveness.
If you are one of the users experiencing problems with the Hotstar app, do not worry. You have arrived at the appropriate place, and we are here to help. This post will guide you on how to address the Hotstar app's non-functioning issue on various devices, including Android, iOS, Smart TV, Roku, Firestick, or any other device you may be using. Follow the steps given in this post, and you can resolve any issues you are experiencing with the Hotstar app.
Disney Hotstar not working: How to fix it?
Check Disney Hotstar’s server status
If you're encountering problems with Disney Hotstar not working, it's best to check the app's server status first. Server downtime can occasionally cause problems.
Check your internet connection
If clearing the app's cache doesn't solve the issue, and you're still experiencing the Disney Hotstar not working problem, it's possible that the app may be outdated. Therefore, it's essential to update the Disney Hotstar app to its latest version.
Clear cache
To resolve the Disney Hotstar not working issue, one of the steps you can take is to clear the app’s cache on your Android or iPhone device. To do this, navigate to “Settings” > “Apps” > “Disney Hotstar” and select “Clear Cache”.
Update Disney Hotstar
In case you're still facing the problem of Disney Hotstar not working even after clearing the app's cache, it's likely that the app is outdated. Hence, it's recommended that you update the Disney Hotstar app to its most recent version.
Restart your device
If you've tried all the solutions mentioned above, and the Disney Hotstar app still isn't working, it may be helpful to restart your phone. Restarting the device can sometimes fix minor bugs and technical issues.
Avoid busy hours
To resolve long loading times, it's recommended to avoid peak hours when many people are using the app or when network issues occur. Check your internet connection and use online speed test websites such as Speed Test to evaluate your data speed.
Check issues related to the update session
If you encounter issues with the Hotstar app after an update, you can contact customer support or try clearing the app's cache and data to resolve the issue. This is a common problem that some Hotstar users face, resulting in the app hanging or experiencing prolonged loading times.
Reset the app
Resetting the app might help when resolving the Disney Hotstar not working problem. Here’s how you can do it:
Hotstar is Not Working Today
"Hotstar is Not Working Today" suggests that the Hotstar streaming platform is currently experiencing some kind of technical issue or outage that is preventing users from accessing or streaming content on the platform. The section may provide information on any known issues, updates from the Hotstar team, or troubleshooting steps for users to try and resolve the issue.
Why is My Disney Plus Hotstar App Not Working Today?
Disney+ Hotstar is an Indian subscription video on-demand over-the-top streaming service that is owned by Novi Digital Entertainment of Disney Star and operated by Disney Media and Entertainment Distribution, both divisions of The Walt Disney Company. However, users have been reporting issues with the Disney Plus Hotstar App, such as the Disney Plus Hotstar App Not Working problem. As a result, users are seeking solutions on platforms such as Reddit, Quora, and eBuzzPro, wondering why their Disney Plus Hotstar App isn't working on Android, iPhone, Windows 10, Samsung TV, Firestick, Roku, Panasonic TV, etc. Therefore, let's explore the steps outlined below to solve this problem.
Causes of Disney Plus Hotstar App Not Working
Did Disney Hotstar crash?
On Friday, a large number of users were eagerly watching the India-Australia test cricket match on the popular video streaming platform, Disney+ Hotstar. To their dismay, the platform suddenly crashed, leaving them stranded and unable to continue watching the match. However, Disney+ Hotstar immediately acknowledged the issue and assured their users that they were taking prompt action to resolve the problem and restore the platform to normalcy.
As the company worked diligently to fix the technical glitch, savvy netizens began to investigate the cause of the outage. To their surprise, they discovered that the root cause of the issue might be an oversight by Disney+ Hotstar in renewing its domain name on time. This was an unexpected turn of events, as domain name renewal is a critical task that is typically taken care of well in advance to avoid such mishaps. Nonetheless, the discovery of this possible reason behind the crash offered some insights into what went wrong and how the issue could be prevented in the future.
Why my Hotstar video is not playing?
Currently, only one Hotstar Premium content (video) can be played on a subscription.
Disney Hotstar Not Working - FAQs
There could be several reasons for Disney Hotstar not working, such as slow internet connection, server issues, outdated app version, device compatibility issues, and payment or subscription-related problems.
To fix Disney Hotstar not working issue, you can try the following troubleshooting steps:
- Check your internet connection and try resetting your router or modem.
- Make sure your Disney Hotstar app is up to date.
- Clear cache and data of the app.
- Try logging out and logging back into your account.
- Check if your subscription is active and payment has been made.
- Uninstall and reinstall the Disney Hotstar app.
- Contact customer support for further assistance.
If you are unable to stream content on Disney Hotstar, it could be due to several reasons such as slow internet connection, server issues, outdated app version, device compatibility issues, and payment or subscription-related problems.
Disney+ Hotstar is a subscription-based video-on-demand streaming service that provides access to a wide range of content, including movies, TV shows, live sports, and news. It is owned by Novi Digital Entertainment, a subsidiary of Star India, which is now part of The Walt Disney Company. The service is available in India, Indonesia, Malaysia, and some other Southeast Asian countries, and it offers content in multiple languages, including English, Hindi, Tamil, Telugu, and Malayalam. Additionally, Disney+ Hotstar provides access to exclusive content from the Disney+ streaming service, including original programming from Marvel, Pixar, and Star Wars.
You can contact customer support for Disney Hotstar through their website or app. You can also try reaching out to them on their social media handles or email them for assistance.