EE Calls Not Working, How to Fix EE Calls Not Working?
by Vignesh L
Updated Sep 08, 2023
EE
EE, once known as Everything Everywhere, is a British mobile network and internet service provider. It's now a part of the BT Group. EE is the UK's second-largest mobile network, serving 21.7 million customers as of June 2023.
It was created in 2010 as a joint venture between Deutsche Telekom and France Télécom (now Orange S.A.). In 2012, it became EE and launched the UK's first 4G mobile network. BT acquired EE in 2016, and since April 2018, it operates under three brands: BT, EE, and Plusnet.
While EE's headquarters used to be in Hatfield, England, its main offices are now in London, Bristol, Darlington, Sunderland, Greenock, Merthyr Tydfil, North Tyneside, Plymouth, and Leeds. EE's 5G, 4G, and 2G networks together cover over 99% of the UK population, with superfast 4G reaching 80%. Their 3G network reaches 98% of the population as of November 2016.
EE Calls Not Working
EE Calls Not Working means that something is wrong, and you can't use your mobile phone on the EE network like you normally would. This can show up in different ways, like calls suddenly ending, having a hard time hearing, not being able to start a call, or the calls not working at all.
In simple terms, it's when your phone isn't doing its usual job of letting you make and receive calls through EE's network because something's not working right.
How to Fix EE Calls Not Working?
If you're facing issues with EE calls not working, here are some simple steps to try and fix the problem:
Toggle Airplane Mode On and Off:
Go to your phone's settings and look for "Airplane Mode." Turn it on, wait for a few seconds, and then turn it off. This can help refresh your network connection.
Reboot Your Phone:
Sometimes, a quick restart can resolve call issues. Simply turn off your phone, wait for a moment, and then turn it back on.
Verify You Have the Latest Software:
Outdated software can cause various problems. Go to your phone's settings, find the "Software Update" or "System Update" option, and check for any available updates. If there's an update, install it.
Consult Your Device's User Guide for Further Assistance:
If the above steps don't work, consult your phone's user manual or guide for specific troubleshooting instructions related to calls and network issues. It may provide additional steps tailored to your device.
By following these steps, you should be able to address the most common issues with EE calls not working. If the problem persists, you may want to contact EE customer support for further assistance.
EE Calls Not Working Reason
There are various reasons why your EE calls might not be working properly, and here's a simple explanation:
- Thick Walls and Windows: If you're inside a building with thick walls and windows, it can weaken your phone's signal, making it harder to make calls.
- Using an Older Device: Older phones may not have the same signal strength and capabilities as newer ones, which can lead to call issues.
- Network Congestion: When many people are using the network at the same time, especially in crowded areas, it can slow down the network and affect your calls.
- Distance from a Signal Mast: Your proximity to a cell tower or signal mast matters. If you're far away from one, you might experience weaker signal and call problems.
- Thick Tree Cover: Being in an area with lots of trees can block the signal, causing call interruptions.
EE Calls Not Working-FAQs
EE is a British mobile network and internet service provider, and it's now part of the BT Group.
EE serves 21.7 million customers as of June 2023.
EE was created in 2010 as a joint venture between Deutsche Telekom and France Télécom (now Orange S.A.). It launched the UK's first 4G mobile network in 2012.
After being acquired by BT in 2016, EE operates under three brands: BT, EE, and Plusnet since April 2018.
EE's 5G, 4G and 2G networks together cover over 99% of the UK population, with superfast 4G reaching 80%, and their 3G network reaches 98% of the population as of November 2016.