Error Occurred PS4 Sign In How To Fix An Error Has Occurred PS4 Sign In Error
by J Nandhini
Updated Mar 03, 2023
How to fix an Error has occurred PS4 Sign in error?
Several users have reported encountering the "An error has occurred" message while attempting to sign in to their PSN account on PS4. This error usually appears immediately after booting the PS4. Here are some effective solutions to fix the PS4 sign in error.
Solution 1: Update Personal Information on PSN Several users have reported that updating their personal information on PSN fixed the "An error has occurred" message. If you encounter this error while attempting to sign in to PSN, updating your personal information might fix the problem. To update your personal information on PSN, follow these steps:
Step 1: Visit PlayStation Network (PSN) via your PC browser or mobile device. Update from a PS4™: Go to Account Management > Account Information Update from the Web: Sign in to your account on PlayStation Network, go to the Account section and select Basic Account Information or PSN Profile.
Step 2: Make the necessary changes to your personal information. You can change or add information to your profile, and the information you can modify is listed below.
First & last names Gender Sign-in ID Address Language (on PlayStation® systems only) Online ID.
Step 3: Save the changes, then restart your PS4.
After restarting, the "An error has occurred" message should disappear. If this solution does not work for you, try the next one.
Solution 2: Verify PSN Account Some users encountered the "An error has occurred" message because they had not verified their email address used to set up their PS4. If you recently purchased your PS4, you may have missed the email asking you to verify your email address. To fix this problem, verify your PSN account by following these steps:
Step 1: Open your email app on your computer.
Step 2: Sign in to the email account you used to set up your PSN account.
Step 3: Find the mail from PlayStation asking you to confirm your email address and click on the link they sent.
If the link in the email has expired, log in to the PlayStation website and request another one.
Solution 3: Update Your PS4 System If you have not logged in to your PS4 for an extended period, you may encounter the "An error has occurred" message. In this case, updating your PS4 system software is recommended. To update your PS4 system software, follow these steps:
Step 1: Press the PlayStation button.
Step 2: Select "Settings."
Step 3: Choose "System Software Update."
Step 4: Choose "Update Using Internet." Follow the prompts to update your PS4 system.
After updating your PS4, try logging in to your account again and check if the "An error has occurred" message disappears.
Solution 4: Create a New Account with a Different Email If none of the above solutions work, create another account with a different email address. Logging in with a new account should fix the "An error has occurred" message. Remember to verify this new account in your email app.
In conclusion, these solutions should help you fix the PS4 sign in error. If you have any other effective solutions, please share them with us.
Error has occurred PS4 sign in error - FAQs
Check the above article to fix the PS4 sign in error