Fitbit Dashboard Not Showing Steps, Why Is Fitbit Showing Calories And Not Steps?
by Janani
Updated Feb 07, 2023
What Is Fitbit?
Fitbit is an app, which is a free activity tracker tool. People who wear a Fitbit on their wrist can track their daily steps, which could improve their fitness and health. It has been designed to help Fitbit users watch their progress directly from their desktops. You can download it on your Windows device. The Fitbit app syncs with your smartwatch and provides you with rundowns of past health stats. With the help of this app, in Windows, quick logs are also possible.
Fitbit Dashboard Not Showing Steps
Fitbit Dashboard not showing issue could be fixed by the steps of the below method.
1) Log Out & Log In Back
In some cases, Log Out & Log In Back could solve the Fitbit Dashboard Not Showing issue. For that, you could follow the below steps:
First, open your Fitbit app and then navigate to the Today’s Tab.
Next, tap on the Profile icon, which is present there.
After that, scroll down till you identify the Logout option. If you have found the option, then tap on Logout to get logged out of your account.
Finally, wait for a while, and then log back in and see if your issue is fixed or not.
2) Update Fitbit App
The outdated Fitbit app might cause the "Fitbit Dashboard Not Showing Steps or Sleep" issue. Then, you may use the below steps to update the Fitbit app.
Now, click "Update." Once it is updated, start the app and see if the problem is solved.
If you still find the issue, then you might Uninstall and Reinstall your Fitbit App.
3) Uninstall & Reinstall Fitbit App
First, sync your Fitbit with the app with the below steps.
Initially, open your Fitbit app and tap on your profile icon to sync your Fitbit manually.
Next, scroll down till you see "Sync Now."
Then, tap the Sync Now option.
After you have synced your Fitbit with your app, you might uninstall your Fitbit app.
Now, wait for some time, and then reinstall the app.
4) See For Any Sync Related Problems
You might check the sync-related issues. For that, re-pair the Fitbit with your phone’s Bluetooth. You might follow the below steps to repair Fitbit with your device.
Then, select Bluetooth. There, identify the Fitbit device and tap on it.
Next, choose the Forget option and then choose to Forget this Device.
After you unpair the Fitbit with your phone’s Bluetooth, wait for some time.
Then again, repair it.
After you repair, open your Fitbit app and then check if your "Fitbit Dashboard Not Showing Steps and Sleep" issue is fixed or not.
5) Check Your Fitbit Settings
In some cases, your scheduled sleep time will collaborate with getting the sleep score. If you scheduled the daily sleep goal, then you must try to reset or remove it to fix the issue. You may follow the below steps:
Initially, open your Fitbit app and navigate to the Today tab.
In that, choose the Sleep tile.
Next, tap on the Settings option available next to the + sign.
If you use an iPhone then you must tap on the Tree Dots at the top right corner. Then, select the "Remove sleep" goal.
(If you use an android device then you must tap the Time Asleep Goal and select to remove it)
Finally, remove your target bedtime and target wake-up time.
6) Delete Or Edit Your Sleep Log
You can delete your Sleep Log using the below steps.
Go to the Today tab in the Fitbit app.
Next, scroll down and tap on the specific sleep log you'd like to delete or edit.
Below the sleep log, you must tap on the three dots.
There, you may find two options: edit the log or delete it.
Select the required option.
If you are an Android user, then tap on the pencil icon to edit the log. Then tap on the three dots to delete the log.
After you complete this, you must restart your Fitbit app and check if your issue is fixed or not.
Fitbit App Steps Not Showing
The Fitbit App Steps Not Showing issue could be solved with the same methods mentioned in the above topic. If your Fitbit App steps are not showing, then use these methods:
1) Log Out & Log In Back
2) Update Fitbit App
3) Uninstall & Reinstall Fitbit App
4) See For Any Sync Related Problems
5) Check Your Fitbit Settings
6) Delete Or Edit Your Sleep Log
Why Is Fitbit Showing Calories And Not Steps?
Fitbit is set to determine certain parameters of the users. If you have a Fitbit chance and you have faced some type of health tracking problems. In some cases, it may not show the calorie properly. If your data is slightly off or it refuses to sync with the app, you can use the below steps:
A frequent issue that Fitbit users have seen is wonky calorie counting data. Either the app overestimates the calories taken in through food or the app falls short of what you’d expect. In some cases, it might not show the calories.
Then it could be fixed by logging out of the Fitbit app on your phone, then logging in again.
Next, you may update the app to solve the issue.
Is There A Problem With Fitbit Today?
There are some issues that have been reported in the last 24 hours with the Fitbit from the customer side, but the Fitbit is not down. As per downdetector.com, a number of outage reports have been recorded around the world. But they are temporary problems that will be fixed soon. Though the problems have been recorded, the Fitbit app is not down, as there is no official announcement relating to the problem on the official site or official Twitter page of the app.
Fitbit Dashboard Not Showing Steps - FAQs
Fitbit is an app, which is a free activity tracker tool.
People who wear a Fitbit on their wrist can track their daily steps, which could improve their fitness and health.
It has been designed to help Fitbit users watch their progress directly from their desktops.
The Fitbit displays the Calorie.
The Fitbit app syncs with your smartwatch and provides you with rundowns of past health stats.