Hotstar PiP Not Working: How to Fix Hotstar Picture in Picture Not Working?

How to Fix Hotstar Picture in Picture Not Working? We will guide you through a series of solutions to address and resolve the common problems associated with Hotstar PiP not working.

by Tamilchandran

Updated Sep 04, 2023

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Hotstar PiP Not Working: How to Fix Hotstar Picture in Picture Not Working?
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About Hotstar

Disney+ Hotstar is an Indian subscription video on-demand streaming service owned by The Walt Disney Company India and operated by Disney Streaming, offering a wide range of Indian film, television, and sports content for both the Indian audience and the global Indian diaspora. Originally launched as Hotstar, it quickly became a dominant player in the Indian streaming market, offering a mix of local and imported content, including Disney Star network programming and third-party licensed content.

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After Disney's acquisition of 21st Century Fox, it was rebranded as Disney+ Hotstar in April 2020, integrating Disney+ original content and a vast library of content from Disney's various studios. The service also operates in several Southeast Asian countries, providing a blend of local and Disney+ content.

In some countries like Singapore, Canada, and the UK, Hotstar serves the Indian diaspora with Disney Star's domestic content, while Disney+ operates as a separate service. However, the U.S. version of Hotstar was discontinued in 2021 in favor of incorporating its content into domestic Hulu and ESPN+ services.

Hotstar PiP Not Working

Hotstar Picture in Picture (PiP) not working can be due to several factors. First, ensure that your device and the Hotstar app are updated to the latest versions, as older versions may have compatibility issues. Additionally, PiP may not work on certain devices or in certain regions due to restrictions imposed by content providers.

If PiP is not working despite meeting these criteria, try troubleshooting by restarting the app or your device, clearing the app cache, and checking your device's PiP settings to ensure it's enabled for Hotstar. If the issue persists, it may be a temporary glitch, and contacting Hotstar's customer support for further assistance is advisable.

Why is Hotstar Picture in Picture Not Working?

There are several potential reasons why Hotstar's Picture in Picture mode might not function correctly. 

  • Compatibility: PiP may not function if you are using an unsupported device or browser. Ensure that you are using a device and browser that are compatible with Hotstar's PiP feature.
  • App Version: Using an outdated version of the Disney+ Hotstar app may lead to PiP not being supported. Make sure you have the latest version of the app installed on your device.
  • Permissions: Verify that you have granted the necessary permissions to the Hotstar app. PiP requires access to your device's overlay permission to display the video in a small window while you use other apps.
  • Internet Problems: PiP functionality may depend on a stable internet connection. If you are experiencing network connectivity issues, the PiP feature may not work properly.
  • Bugs: Occasionally, software bugs can interfere with the PiP feature. If you have tried all the above steps and are still experiencing issues, consider clearing the app's cache and data or uninstalling and reinstalling the app as potential solutions.

How to Fix Hotstar Picture in Picture Not Working?

Grant Apps Permission to Generate a Picture-in-Picture Window:

  • For Android devices, go to your device's "Settings."
  • Scroll down and select "Apps" or "Applications."
  • Find and tap on the Hotstar app.
  • Look for "Picture-in-Picture" or "Overlay Permission" settings and enable them if they're disabled.
  • Restart the app and check if PiP is working.

Erase Cache for the Troubled App:

On Android: 

  • Go to "Settings" > "Apps" or "Applications" > Hotstar.
  • Tap on "Storage" or "Storage & Cache" and then select "Clear Cache."

On iOS: 

  • Go to "Settings" > "General" > "Storage" or "iPhone Storage" > find Hotstar and tap on it, then select "Delete App." Reinstall Hotstar from the App Store.

Verify Your Internet Connectivity:

  • Ensure you have a stable and active internet connection. PiP functionality may require a consistent internet connection to work smoothly. Consider connecting to a reliable Wi-Fi network or ensuring that your mobile data is functioning properly.
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Ensure Your App is Up-to-Date:

  • Go to your device's app store (Google Play Store for Android or App Store for iOS).
  • Search for "Hotstar" and check if there's an update available.
  • If an update is available, install it. Outdated app versions may have compatibility issues that affect PiP.

Activate Picture-in-Picture in the App's Settings:

  • Open the Hotstar app.
  • Look for the app's settings or preferences (usually represented by a gear or similar icon).
  • Find the "Picture-in-Picture" or "PiP" option and ensure it is turned on or enabled.

Experiment with Safe Mode (Android Only):

  • On some Android devices, issues with certain apps can be resolved in Safe Mode.
  • To enter Safe Mode, press and hold the power button on your Android device until the "Power Off" option appears.
  • Tap and hold "Power Off" until you see the option to reboot in Safe Mode.
  • In Safe Mode, only essential system apps will run. Launch Hotstar and check if PiP works. If it does, the issue may be caused by a third-party app conflicting with Hotstar.
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Reboot Your Smartphone:

  • Sometimes, a simple reboot can resolve software glitches.
  • Restart your smartphone by pressing and holding the power button, then selecting "Restart" or "Reboot."
  • After the restart, open Hotstar and test the Picture in Picture feature.
  • Try each of these steps one by one and check if Picture in Picture mode in Hotstar starts working again. If the issue persists, you may want to contact Hotstar support for further assistance.


Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

Hotstar Pip Not Working - FAQs

1. Why is Hotstar PiP not working on my device?

Hotstar PiP may not work due to compatibility issues, outdated app versions, or app permissions.

2. How can I enable PiP on Hotstar?

To enable PiP, open Hotstar, go to settings, and ensure the Picture-in-Picture option is turned on.

3. Why does PiP stop working when I switch apps?

PiP may pause when you switch apps if the app doesn't support background playback.

4. Why is PiP not available for certain content on Hotstar?

PiP availability depends on content rights and may not be supported for all shows or sports events.

5. What should I do if PiP is still not working after trying the solutions?

If troubleshooting fails, contact Hotstar support for further assistance.

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