How to Fix Amazon Prime Error Code 7136?

Discover how to fix Amazon Prime error code 7136 as we have provided you with the possible solutions to overcome this issue and resume your uninterrupted streaming experience.

by Swetha P

Updated Jun 11, 2023

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How to Fix Amazon Prime Error Code 7136?
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Amazon Prime Error Code 7136

Experiencing the frustration of Error Code 7136 while trying to stream your favorite content on Amazon Prime? Fear not, as this vexing issue can be caused by various factors, but we're here to help you resolve it swiftly and effortlessly. Let's dive into some effective troubleshooting steps to get you back to uninterrupted streaming!

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First and foremost, it's crucial to check your internet connection. A stable internet connection is essential for seamless streaming. Verify that you have a strong signal by restarting your router or modem, or perhaps try connecting to a different network if possible. This simple step can often work wonders in resolving connectivity issues.

Sometimes, the culprit behind Error Code 7136 may lie within Amazon's servers. This is beyond your control, but fret not, as Amazon is known for their robust infrastructure. You can verify the status of Amazon Prime's servers by checking their official website or reaching out to their customer support for assistance. If there is a server issue, it's likely a temporary setback that will be resolved promptly.

How to Fix Amazon Prime Error Code 7136?

Fix 1: Clear Cache and Force Stop to Resolve Error Code 7136 on Prime Video

If you are encountering error code 7136 on Prime Video, it could be due to excessive cache data on your device causing it to malfunction. To resolve this issue, try clearing the cache for Prime Video and force stop the application. After performing these steps, check if the error persists. Clearing the cache helps remove temporary files that may be causing the error and can improve the performance of the app.

Fix 2: Check for New Updates

Keeping your device and applications up to date is crucial for a smooth streaming experience, as outdated software can lead to errors. To troubleshoot error code 7136 on Prime Video, ensure that your FireTV, TV, and Prime Video app are running the latest versions. Check for any available updates and install them if necessary. By keeping your devices up to date, you can resolve compatibility issues and potentially eliminate the error.

Fix 3: Plug the Router In and Out

If you're facing error code 7136 on Prime Video, you can attempt the following troubleshooting steps on your router to resolve the issue.

  • Start by unplugging the power cable from both the router and the wall outlet.
  • Wait for a few minutes to ensure a complete power cycle.
  • Plug the power cable back into the router and the wall outlet.
  • Power on the router or modem.
  • Connect your streaming device to the internet and check if the error code 7136 persists.
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By power cycling your router, you can refresh the network connection and potentially resolve any temporary issues that might be causing the error.

Fix 4: Troubleshoot Error Code 7136 on Prime Video by Accessing on Other Devices

Resolving Error Code 7136 on Prime Video by Accessing on Other Devices

  • If you're experiencing error code 7136 on Prime Video, a potential solution is to try accessing Amazon Prime Video on different devices such as smartphones, laptops, or iPads. By doing so, you can determine if the error is specific to a particular device.
  • If you don't encounter the error on another device, it suggests that the issue lies with the originally registered device. In this case, try deregistering the problematic device from your Prime Video account and then reinstalling it. This process can help refresh the device's settings and potentially resolve the error.
  • By accessing Amazon Prime Video on alternative devices and taking appropriate actions, you can troubleshoot and resolve error code 7136 effectively.

Fix 5: Solution Suggested by Community Member

Community-Recommended Fix for Error Code 7136 on Prime Video: Resetting Fire TV Box and Power Cycling Router. One community member who encountered error code 7136 on Prime Video found a potential solution and shared it with others. The suggested fix involves performing a complete reset of the Fire TV box and power cycling the router.

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To apply this fix, follow these steps:

  • Reset the Fire TV box entirely by going to the device's settings.
  • Power cycle the router by disconnecting the power cable from both the router and the wall outlet.
  • Wait for a few minutes, then plug the power cable back into the router and the wall outlet.
  • Allow the router to fully power on.
  • Reconnect your Fire TV box to the internet and check if the error code 7136 persists.
  • By performing these steps, you can potentially resolve the error and enjoy uninterrupted streaming on Prime Video. However, it's important to note that individual results may vary, and it's always recommended to reach out to Amazon customer support for further assistance if needed.

Fix 6: Contact Prime Video Customer Support for Assistance with Error Code 7136

Further Steps to Fix Error Code 7136 on Prime Video: Reinstalling the App and Contacting Support

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  • If you have exhausted all the troubleshooting steps mentioned earlier and are still experiencing error code 7136 on Prime Video, there are a couple of additional measures you can take.
  • Firstly, try reinstalling the Prime Video app on your device. This process can help resolve any underlying software glitches that might be causing the error. After uninstalling the app, go to your device's app store and reinstall Prime Video. Once the app is reinstalled, check if the error persists.
  • If you continue to encounter the same error even after reinstalling the app, it's recommended to reach out to the Prime Video support team for further assistance. They have dedicated customer support channels to help resolve technical issues like error code 7136. You can contact them using the following details:
  • Look for the support or contact section on the website for options to reach out, such as live chat, email, or phone support. By following these steps and seeking assistance from the Prime Video support team, you increase the chances of resolving the error code 7136 and restoring seamless streaming on Prime Video.

Why Amazon Video Error Code 7136 Occurs?

When you encounter the dreaded Error Code 7136. This error message indicates that the content you're trying to access isn't processing, and not being able to watch anything is certainly a major setback. Fear not, as we're here to help you troubleshoot this issue and get you back to enjoying your Fire Stick experience. There can be several reasons why you encountered Error Code 7136 while attempting to play a video.

Let's delve into some common causes for this error: Firstly, a bug in your TV could be the culprit. Ensure that your TV's firmware is up to date and consider restarting both your TV and Fire Stick to refresh the system. Often, a simple reset can resolve minor glitches and eliminate Error Code 7136. Cache buildup in your Amazon Fire Stick can also cause issues.

Clearing the cache is a straightforward solution that can be done through the Fire Stick's settings. By eliminating excess temporary files, you can improve the device's performance and potentially eliminate the error. Another vital aspect to consider is whether your Fire Stick's Fire OS is updated. Outdated software can lead to compatibility issues and hinder smooth streaming.

Ensure that your Fire Stick is running the latest version of Fire OS, and if not, update it promptly. Internet connectivity problems can also trigger Error Code 7136. Check your Wi-Fi connection and ensure that it is stable and strong. Consider restarting your router and reconnecting your Fire Stick to the network. A reliable internet connection is crucial for seamless streaming. 

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Amazon Error Code 7136: Here How to Fix?

It's always prudent to ensure that you have a valid Amazon Prime subscription. Double-check that your subscription is active and in good standing. If there are any payment issues or if your subscription has expired, it can result in streaming errors. Rectifying these matters with Amazon's customer support should swiftly resolve such subscription-related problems.

If the issue persists, consider uninstalling and reinstalling the Amazon Prime app on your device. This step often resolves any underlying software glitches that may be causing the error. Additionally, closing other unnecessary apps or programs running in the background can free up system resources and improve the overall streaming experience.

Should all else fail, try switching to a different device to determine if the error is specific to your current device. This will help pinpoint whether the problem lies within your device or elsewhere. If the issue does not occur on another device, it may be worth contacting the manufacturer's support team for assistance. Keep reading to know fixes to resolve the issues.

By following these steps and conducting thorough troubleshooting, you'll be well on your way to resolving Error Code 7136 on Amazon Prime. Remember, technical hiccups are a part of the digital landscape, but with a little patience and perseverance, you'll be back to enjoying your favorite shows and movies in no time. Happy streaming!

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Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

How to Fix Amazon Prime Error Code 7136 - FAQs

1. What is Amazon Prime Error Code 7136?

It is an error that occurs when the content you're trying to access on Amazon Prime isn't processing.

2. How can I fix Error Code 7136 on Amazon Prime?  

Troubleshoot by checking your internet connection, verifying your subscription, reinstalling the app, and contacting customer support if needed.

3. Why does Amazon Video Error Code 7136 occur?  

It can be caused by bugs in your TV, cache buildup, outdated software, or internet connectivity issues.

4. How do I fix Amazon Error Code 7136?  

Ensure stable internet, restart your device, check for updates, reinstall the app, or contact Amazon customer support.

5. Any additional tips to resolve Amazon Prime Error Code 7136?  

Try streaming on a different device, lower the video quality, or use a different web browser if you're streaming via browser.

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