How to Fix Diablo 4 Account Currently Locked Issue? Solution Given
by Rubaditsha
Updated Jun 06, 2023
Diablo 4 Account Currently Locked
Some players who have purchased the Deluxe and Ultimate editions of Diablo 4 are currently facing an account lockout problem, preventing them from playing the game. This issue is more commonly reported by PlayStation 5 and PC players, although it can affect players on any platform. If you encounter the "Your Account is Currently Locked" error in Diablo 4, there are steps you can take to resolve it and regain access to the game. Follow these instructions to address the issue and get back into the game.
How to Fix Diablo 4 Account Currently Locked Issue?
To resolve Diablo 4 error code 395002, which states that your account is currently locked, you can try the following solutions:
- Log out and log back in: The most common and simple solution is to log out of your Diablo 4 account and then log back in. This process refreshes your account status and may resolve the locked account issue.
- Restart the game: Completely shut down Diablo 4 and restart it. This can help clear any temporary glitches or issues that may have caused the account lock.
For PC users, Blizzard suggests the following additional steps:
- Run the repair tool: Diablo 4 has a repair tool that can fix any damaged game files. Run this tool to scan and repair any potential issues that may be causing the error code. The repair tool is typically available through the game's launcher or in the game's installation folder.
- Switch game regions: In the Blizzard Battle.net client, you can try switching to a different game region and then switching back. This process refreshes the game's cache and can help resolve any caching issues that may have caused the error.
- Delete the Battle.net Tools folder: If the previous steps didn't resolve the issue, you can try deleting the Battle.net Tools folder. This action will automatically rebuild any outdated or corrupt files that might be causing the problem. The folder is usually located in the Diablo 4 installation directory or in the Battle.net folder.
What is error code 395002?
Diablo 4 error code 395002 is an indication that you have experienced a disconnection from the game servers rather than an account lock or ban. It is important to note that there is no cause for concern regarding your account's status. This error typically occurs when you are disconnected from the game due to factors like a weak internet connection or heavy server load.
To address this issue, you can try one of two simple solutions. Firstly, you can log out of your account and then log back in. Alternatively, you can choose to completely restart the game. Rest assured that these actions should not result in any significant loss of progress, if any at all. By following these steps, you should be able to reconnect to the servers and continue playing Diablo 4 without further interruption.
Diablo 4 Overview
Diablo IV, developed and published by Blizzard Entertainment, marks the fourth installment in the beloved Diablo series. It was officially announced during BlizzCon 2019 and was released on June 5, 2023, with early access granted to players starting from June 1. The game's public betas became available in March 2023, allowing eager players to get a taste of the upcoming adventure.
Fans of the series can expect the return of some iconic features, such as re-playable dungeons that are generated procedurally and a strong emphasis on collecting powerful loot to build their characters. However, Diablo IV also brings new elements to the table, including an expansive open world for players to explore and engage in thrilling player versus player (PVP) interactions.
As players delve into the game, they will have the opportunity to create their character from a selection of five playable classes: Barbarian, Druid, Necromancer, Rogue, and Sorcerer. With their chosen class, they will embark on quests and engage in intense combat within the rich and immersive world of Sanctuary, all while facing the resurgence of the formidable demon known as Lilith.
With Diablo IV's release, fans and newcomers alike can anticipate an exciting blend of classic Diablo elements and fresh experiences, as they delve into a dark and captivating world filled with adventure and challenges.
How to Fix Diablo 4 Account Currently Locked Issue: FAQs
Diablo IV was announced during BlizzCon 2019 and was released on June 5, 2023, with early access starting on June 1.
Yes, public betas for Diablo IV were released in March 2023.
Diablo IV brings back re-playable, procedurally generated dungeons and a focus on loot-focused character-building.
Diablo IV introduces an open world for players to explore and incorporates player versus player (PVP) interactions.