How to Fix Diablo 4 Crashing with Fenris Error? A Troubleshooting Guide
by Ushapriyanga
Updated Jun 26, 2023
Diablo 4
Diablo IV is a multiplayer-only action role-playing game that was developed and published by Blizzard Entertainment. Serving as the fourth main installment in the Diablo series, it was announced at BlizzCon 2019 and officially released on June 5, 2023, for PlayStation 4, PlayStation 5, Xbox One, Xbox Series X and S, and Microsoft Windows.
Players have the opportunity to create a character from a selection of five playable classes, namely Barbarian, Druid, Necromancer, Rogue, or Sorcerer, and embark on quests by utilizing their unique skills in combat.
Diablo IV reintroduces familiar features from previous titles in the franchise, such as a strong emphasis on replayable dungeons that are generated procedurally, as well as a focus on character progression through acquiring loot. Additionally, the game introduces new mechanics to the series, including an expansive open world and player-versus-player combat.
How to Fix Diablo 4 Crashing with Fenris Error?
The Fenris error is a recurring issue that has been reported by players of Diablo 4 worldwide. Many players have expressed their frustration with this problem on the Blizzard Support Forum. The error causes the game to crash, displaying the message "The application has detected an unexpected error."
According to the official customer support team, this issue is likely caused by the game attempting to launch on the integrated graphics processor (iGPU) of the player's system. While the exact causes of the error may vary, let's explore potential solutions to fix it.
Check if your device meets the system requirements Ensure that your PC meets the minimum system requirements for Diablo 4. If your PC falls short of the requirements, it may be the cause of the Fenris Error.
The Minimum System Requirements
Repair Game Files Missing or Corrupt Game Files
- Launch the Battle.net client and locate Diablo 4.
- Right-click on the game and select Options, then choose Scan and Repair.
- The Battle.net client will search for and replace any missing or corrupt game files.
- After the scan is complete, restart your PC and launch the game.
Update Your BIOS and Alter RAM Speed
- Enter the BIOS settings of your PC.
- Locate the RAM Settings option and select Advanced Settings.
- Lower the RAM speed to a lower value.
- Save the changes, restart your PC, and launch Diablo 4 to see if the error persists.
Enable High-Performance Mode
- Open the Graphics Settings menu in Windows Settings.
- Under Graphics performance preference, click on Browse.
- Navigate to the game's installation directory and select the game's .exe file.
- Once added to the list, click on it and choose the High-Performance option.
Tweak Game Files
- Go to the directory: DocumentsDiablo IVLocalPrefs.txt.
- Open the LocalPrefs.txt file with Notepad.
- Find the "DisableChromaEffects" option and set its value to "1".
- Save the changes and launch the game.
Turn Off Adaptive Sync For AMD Graphics Card Users
- Open the AMD Radeon software and click on Display.
- Click on Specs and scroll down to locate the Adaptive Sync option.
- Turn off Adaptive Sync and launch the game to check if the issue persis
What is Diablo 4 Crashing With Fenris Error?
To address the Fenris error in Diablo 4, Blizzard suggests two potential solutions. The first recommendation is to install the latest driver version for your dedicated GPU. This ensures that your GPU has the necessary updates to run the game smoothly.
The second solution involves forcing Diablo 4 to launch using the dedicated GPU through the Nvidia settings. By doing this, you can ensure that the game is utilizing the correct GPU and not the integrated graphics processor (iGPU) of your system. Adjusting these settings can help resolve the Fenris error and improve the overall performance of the game
Causes for Diablo 4 Crashing With Fenris Error
The Fenris error in Diablo 4 occurs when the game tries to launch on the integrated graphics processor (iGPU) of your system, which is not officially supported. This means that the game is not designed to run on the integrated graphics and may encounter issues or perform poorly as a result.
In the case of Diablo 4, the game requires a dedicated graphics card to run optimally and provide a smooth gaming experience. However, if the game mistakenly tries to launch on the integrated graphics instead of the dedicated GPU, it can lead to the Fenris error and cause crashes or other unexpected errors.
It is worth noting that each system may have different methods for accessing and adjusting these settings, depending on the specific hardware and software configuration. It is recommended to consult the documentation or support resources provided by your GPU manufacturer or refer to official guidelines from Blizzard to properly configure Diablo 4 to use the dedicated GPU and avoid the Fenris errorr
How to Fix Diablo 4 Crashing with Fenris Error- FAQs
The Fenris error in Diablo 4 is an issue where the game attempts to launch on the integrated graphics processor (iGPU) of the system, which is not officially supported. This can cause the game to crash and display an error message.
The Fenris error occurs when the game mistakenly launches on the integrated graphics instead of the dedicated GPU. This can happen due to compatibility issues or incorrect graphics settings.
Turn off Adaptive Sync for AMD graphics card users.
Yes, updating your GPU drivers to the latest version is one of the recommended solutions to fix the Fenris error. This ensures that your dedicated GPU has the necessary updates to run Diablo 4 smoothly.
Diablo 4 is designed to run optimally on a dedicated graphics card. The integrated graphics, found in most processors, are not as powerful and may not provide the necessary performance for a smooth gaming experience. Using the dedicated GPU ensures better graphics processing and reduces the chances of encountering errors like the Fenris error.